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2025-05-14 16:03:04.713

TCL TAB FAMILY EDITION - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your TCL TAB FAMILY EDITION if the screen freezes or app, audio or sync issues occur and the device won't start up.
  • For devices with Android™ Device Protection turned on, it's imperative Google™ sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
  • Perform a factory data reset only if necessary as it removes your Google account and all data including system data, app data and media.
  • If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
  1. Ensure the device is powered off.
    If the device is responsive and can be powered on, the preferred reset method should be performed.
  2. From the edge of the device, press and hold the
    Volume down button
     then press and hold the
    Power button
    .
  3. When the TCL logo appears, release the
    Power button
     but continue to hold the
    Volume Down button
     until the Android Recovery screen appears.
    If the Power button is released before the TCL logo appears, the device won't boot into Recovery Mode.
  4. Select
    Wipe data / factory reset
    .
    Use the Volume buttons to cycle through available options and the Power button to select.
  5. Select
    Factory data reset
    .
    Allow several seconds for the factory data reset to complete.
  6. Select
    Reboot system now
    .
    Allow several minutes for the reboot process to complete.
    If applicable, set up your device.