Here's how to reset settings if your moto g play (2021) can't connect to data or send / receive messages.
If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.
By performing the steps below, the following are cleared or restored to default values:
- Cellular and Wi-Fi network settings (including saved networks and passwords)
- Bluetooth®