MOTO G PURE - Power Up in Safe Mode
Safe mode is a diagnostic state on your moto g pure that only runs system apps so you can isolate if a third-party app is causing freezing or slowness.
- With the device powered off, press and hold thePower buttonon the right edge until the moto logo appears then release.An alternate method is available if the device can be powered on and is responsive.
- Approximately 2-3 seconds after the moto logo appears on-screen, press and hold theVolume down button.If pressed too soon, device won't boot into safe mode.
- Continue to hold theVolume down buttonuntil 'Safe mode' appears on the lower-left of the unlock or Home screen then release.This may take up to 45 seconds.
- With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.