Verizon Internet Gateway (ARC-XCI55AX) - Establish Wired Connection

Here's how to establish a wired connection via Ethernet ports with the Internet Gateway.

This content is for the following Internet Gateway models:

ASK-NCQ1338

ASK-NCQ1338FA

ARC-XCI55AX

If you're unsure of the device model, refer to How to Identify Verizon 5G Home Equipment.

Plug one end of the Ethernet cable into any of the two gray Ethernet (LAN) ports on the bottom of the Internet Gateway.

Plug the other end of the Ethernet cable into an Ethernet port on a computer.

If necessary, power on the router and/or computer.

Allow adequate time for both to power up and the computer to detect the Ethernet connection.

From the computer, open a web browser to test connectivity.

A successful Ethernet / hard-wired connection verifies the device is online and connected to the Internet. If an issue occurs during Wi-Fi connection, troubleshoot the Wi-Fi settings of the router and the device being connected.

If testing fails, try replacing your ethernet cable and attempt to test the connection again.

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Verizon Internet Gateway - Establish Wired Connection