Google Messages - Submit Feedback
Here's how to report Messages by Google error messages.
Prior to submitting feedback, verify network connectivity on the device.
- Ensure Chat is turned on.
- Verify the device is connected to a cellular network, not Wi-Fi. Firewall restrictions may occur when using Wi-Fi.
- Reboot the device.
- From the device's web browser, enterhttps://acs-vzw.jibe.google.com/.
- Confirm a 'HTTP Error 511' message displays.If 'HTTP Error 511' doesn't display, follow the steps below to submit feedback to Google™.
- Open theMessages
app.
- Tap the message with the issue.
- Tap theMenu icon
(upper-right).
- TapHelp & feedback.
- TapSend feedback.
- Enter a description of the issue then tapSend(upper-right).If preferred, select (check)We may email you for more information or updates.
For additional info, refer to the Messages by Google tutorial.