Samsung Galaxy Watch5 / Watch5 Pro Factory Data Reset (Powered Off)
Samsung Galaxy Watch5 / Watch5 Pro
Factory Data Reset (Powered Off)Reset your Galaxy Watch5 / Watch5 Pro to factory settings as a final troubleshooting step. Use this method if your device is unresponsive or you can't access the Settings menu.
Before you begin
If your device is responsive and can be powered on, the preferred reset method should be performed.
Steps
- With the watch powered off, pressPower / Home buttonuntil the Samsung logo appears.
- Press and hold both thePower / Home buttonandBack buttontogether until rebooting appears beneath the Samsung logo then tap thePower buttontwice.
- From the Reboot Mode menu, selectRecoverythen wait for the device to reboot.Press and release thePower / Home buttonto cycle through options then press and hold it to select.
- Allow 30-45 seconds for the Recovery menu to appear, press theBack buttonto navigate to 'Wipe data / factory reset' then press thePower / Home button.
- From the Recovery screen, selectReboot system nowthen allow several minutes for the reboot process to complete.