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2025-05-15 18:16:20.978

Apple iPhone 15 / iPhone 15 Plus - Activate / Set up Device

These steps guide you through setting up and customizing your iPhone 15 / iPhone 15 Plus for everyday use.
If you need to back up contacts and media, follow these instructions before activating your new iPhone 15 / iPhone 15 Plus.
  • If the device has been set up with an incorrect Apple ID erase all content and settings.
  • iPhone 15 / iPhone 15 Plus models should be connected to Wi-Fi as the Primary method for activation. If Wi-Fi isn't available, you can continue without Wi-Fi if presented.
If troubleshooting, don't restore the device until all testing has been completed.
  1. Using your previous iPhone:
    If you don't have a previous iPhone, proceed to step 2.
  2. Press and hold the
    Power button
     (top-right edge) to power the new iPhone on.
    iPhone 15 / iPhone 15 Plus devices do not have an option for a physical SIM card and can only be activated with an eSIM (electronic SIM card).
    If this is an upgrade or your phone was not activated after purchase, refer to activate a new iPhone.
  3. From the 'Hello' screen, swipe up from the bottom of the screen to choose a language then tap your country or region.
  4. From the Appearance screen select the preferred size (e.g., Default, Medium, Large) then tap
    Continue
    .
  5. From the 'Quick Start' screen, tap
    Set Up Without Another Device
    .
    If you have a previous device running iOS 11 or later, use Quick Start to complete auto sign-in.
  6. Tap the Wi-Fi network, enter the Wi-Fi password then tap
    Join
    .
    Allow a few moments for the activation process to complete.
  7. To proceed, review the Data & Privacy info then tap
    Continue
    .
  8. From the Set Up iPhone screen select one of the following:
    • Set Up for Myself
    • Set Up for a Child in My Family
  9. To set up Face ID, tap
    Continue
     then follow the on-screen instructions.
    To skip this step, tap Set Up Later.
  10. Enter a 6-digit passcode then re-enter the passcode.
    To select a different passcode option (e.g., 4-Digit Code, Don't Use Passcode, etc.) tap
    Passcode Options
    .
  11. Tap a setup option:
    Restoring from a backup can take up to 30 minutes to complete.
  12. Enter your Apple ID and password then tap
    Next
    .
    If you have an Apple ID already in use on another device, a verification code is sent to that device; you must enter this code to proceed with activation.
    If you don't have an Apple ID or have forgotten your sign-in info, refer to one of the following:
  13. To proceed, review the Terms and Conditions then tap
    Agree
    .
  14. To continue with setup, follow the on-screen prompts (i.e. Update Your iPhone Automatically, Location Services, Siri, etc.) to customize additional features.
    If presented with the Make This Your New iPhone screen, tap
    Continue
     to set up your iPhone with the recommended customization settings.
  15. If prompted with the Set Up Cellular screen, tap one of the following:
    This step only applies to BYOD (Bring Your Own Device).
    • Transfer From Nearby iPhone
      This only applies when transferring from an iPhone 11 and newer running on iOS 15.6.1 or later.
  16. To begin using your iPhone, Swipe up or tap
    Get Started
     to complete set up.
    Confirm the status bar at the top of the screen changes from 'SOS' to 'Verizon'. This process may take 2-3 minutes. If the activation fails, view Apple Support page.