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Samsung Galaxy A15 5G
Factory Data Reset (Powered Off)

2026-10-05 02:27:05.941

Samsung Galaxy A15 5G
Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Samsung Galaxy A15 5G if the screen freezes or call, app, audio or sync issues occur and the device won’t start up.

Before you begin

If the device is responsive and can be powered on, the preferred reset method should be performed.
Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
For devices with Android™ Device Protection turned on, it's essential that Google sign-in credentials are known before completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.

Steps

  1. With the device powered off, simultaneously press and hold the
    Volume up button
     and the
    Side button
     on the right edge of the device until the device vibrates and the Android Recovery screen appears then release all buttons.
  2. From the Android Recovery screen, select
    Wipe data / factory reset
    .
    Utilize the Volume buttons to cycle through the available options and the Side button to select.
  3. Select
    Factory data reset
    .
  4. Select
    Reboot system now
     then allow several minutes for the reboot process to complete.
Activate / Set Up Device