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2025-05-15 14:40:46.401

MOTO G PLAY - 2024 - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your moto g play - 2024 and a computer.
Only unprotected video / music files can be transferred using this method.
If using a Macintosh® computer, additional software is required in order to transfer files.
  1. Connect your moto g play - 2024 to a computer using the supplied USB cable.
  2. If prompted to allow access to your data, tap
    Allow
    .
    1. If necessary, touch and hold the
      Status bar
       (at the top) then drag to the bottom.
      The image below is an example.
      Notifications screen
    2. From the list of notifications, locate then tap the USB option (e.g., Charging this device via USB, Image transfer, etc.).
      If necessary, tap the notification to expand it.
    3. Select
      File Transfer
      .
  3. From your computer, open File Explorer or Windows Explorer.
    Using the computer keyboard, press the
    Windows+E
     (Windows key logo+E)
    keys
    .
    Alternatively, right-click
    Start
     then click 'Open Windows Explorer' or 'File Explorer'.
  4. Using File Explorer or Windows Explorer, navigate:
    moto g play - 2024
    Internal shared storage
    .
    moto g play - 2024 is listed under the 'Devices and drives' section of 'This PC'.
    Device name reflects your device model [e.g., moto g play - 2024] or its customized name.
  5. Utilize the computer to copy media files between the appropriate folder on the device and the desired location on the computer's hard drive.
    Some folders that may contain files on the device include:
    • DCIM\Camera
    • Download
    • Movies
    • Pictures
    • Music
  6. When finished, disconnect the USB cable from the computer.
For an alternate media management solution, check out Verizon Cloud.