Factory Data Reset (Powered Off) - Samsung Galaxy Tab S10+
Here's how to factory / hard reset your Galaxy Tab S10+ if the screen freezes or app, audio or sync issues occur and the device won’t start up.
- Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
- For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
- Attempt to sign in with any Google account previously used on the device.
- Reset the password via the https://www.google.com/accounts/recovery website.
- If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
- Ensure the device is powered off.If the device is responsive and can be powered on, the preferred reset method should be performed.
- Press and hold thePower / SideandVolume Up buttonson the right edge of the device until the Samsung Galaxy screen appears, then release the Power / Side button but continue holding the Volume Up button.A blue screen with 'Installing system update' may display, followed by a screen with 'No command'; continue to wait until the recovery screen appears.
- From the Android Recovery screen, selectWipe data/factory reset.Use the Volume buttons to cycle through available options and the Power / Side button to select.
- SelectFactory data reset.Allow several seconds for the factory data reset to complete.
- SelectReboot system now.Allow several minutes for the reboot process to complete.If applicable, set up your device.