Orbic JOY 2 - Power Up in Safe Mode
Safe mode is a diagnostic state on your JOY 2 that only runs system apps so you can isolate if a third-party app is causing freezing or slowness.
- With the Orbic® JOY 2 powered off, press and hold thePower buttonon the right edge to turn on the device and allow several seconds for the Orbic logo to appear.An alternate method is available if your device can be powered on and is responsive.
- With the Orbic logo still on the screen, press and hold theVolume downandVolume up buttonon the right edge simultaneously.
- Continue to hold theVolume downandVolume up buttonsuntil 'Safe mode' appears in the lower left of the unlock screen then release.This may take up to 30 seconds.
- With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.To exit Safe Mode restart the device.