Session status messages
Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

5G Home Modem
Hardware Overview

2026-10-10 16:03:16.762

5G Home Modem
Hardware Overview

Get to know your 5G Home Modem hardware and LED indicators to ensure your home internet is always running smoothly.

Before you begin

The USB PD Type C power port requires a USB PD 3.1 EPR 54V compatible power supply to support reverse power feed functionality.

Steps

  1. Review the following info:
    5G Modem Overview
    • GE port
      : Standard 10/100/1G/2.5G PoE++ Ethernet interface for LAN connectivity.
    • RL port
      : Ethernet over coax, reverse power feed compatible, modem port.
    • USB PD
      : Type-C port for local power for the device.
    • LED On/Off
      : Button to enable or disable (“dark mode”) the LEDs on the device.
    • Reset
      : Button (below LED button) to factory reset the configurations on the device.
    5G Modem Overview
    LED Status
    Function
    LED Status
    Meaning
    PWR
    Off
    The device is powered off
    Blinking
    The device is booting up
    Green
    The device is powered on
    USAGE
    White
    The device is using less than 33% total power capacity.
    White + Green
    The device is using between 33% and 66% total power capacity.
    White + Green + Orange
    The device is using more than 66% total power capacity.
    LINK (GE)
    Green
    The Ethernet interface is plugged into an active Ethernet port.
    Green (Blinking)
    Traffic is passing on the Ethernet port.
    Off
    The Ethernet port is unplugged or plugged into an inactive Ethernet port.
    PoE
    Green
    The Ethernet port is connected to a PoE device and supplying power.
    Off
    The Ethernet port is not connected to a PoE device.
    LINK (RL)
    Green
    The device has established a data link on the coax port.
    Green (Blinking)
    The device is connected to another modem and is authenticating.
    Off
    The port is disconnected or is not connected to another modem.
    RPF
    Green
    The device is providing reverse power to the connected modem.
    Off
    The port is disconnected or is not connected to a reverse power compatible modem.