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Verizon Router (CR1000A) - Support Overview

Find device-specific support and online tools for your Verizon Router (CR1000A).
Troubleshoot

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Activation, Setup & User Guides

Mounting Bracket (CR1000A) User Guide (PDF)

Learn how about general specifications and how to configure your mounting brackets for the Verizon Router (CR1000A).

Self Activation - Prepaid Mobile Broadband

Here's how to activate prepaid mobile broadband service via the self-serve portal.

Verizon Router (CR1000A) User Guide (PDF)

This User Guide can help you get the most out of your Verizon Router (CR1000A). Learn about set up, usage and administration.

Verizon Router - Sign in to the Admin WebGUI

Here's how to access the admin page to manage settings for your Verizon Router.

Verizon Wi-Fi Extender Mini (CME1000) User Guide (PDF)

Learn how to set up and connect your Wi-Fi Extender Mini, and explore advanced settings and features.

Wi-Fi Extender Mini - Activate / Set Up Device

Here's how to set up the Wi-Fi Extender Mini.

Basics

Verizon Router - Backup / Restore Current Configuration

Here's how to back up and restore the current configuration for your Verizon Router.

Verizon Router - Establish Wired Connection

Here's how to establish a wired connection via Ethernet ports with your Verizon Router.

Verizon Router - Locate Ports, Connectors and Buttons

Here's how to view the location of the various buttons, ports and connectors on your Verizon Router.

Battery & Power

5G Home Internet - Power Considerations

If your Internet Gateway is having power issues, view this info.

Device ID & Info

Verizon Router - View Network Name and Password

Here's how to view the Wi-Fi name and password for your Verizon Router.

Status Indicators/Lights

Verizon Router - View LED Status Indicators

Here's how to identify the LED light status indicators on your Verizon Router.

Wi-Fi Extender Mini - View LED Status Indicators

Here's how to identify the LED light status indicators on your Wi-Fi Extender Mini.

Wi-Fi & Network

Verizon Router - Change Wi-Fi Password

Here's how to change the Wi-Fi password used to connect devices to your Verizon Router.

Verizon Router - Manually Connect to Wi-Fi

Here's how to set up your Wi-Fi (wireless client connection) on your Verizon Router.