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2025-05-15 13:00:16.304

Apple iPhone 16 / 16e / 16 Plus - Activate / Set Up Device

These steps guide you through setting up and customizing your iPhone 16 / iPhone 16e / iPhone 16 Plus for everyday use.
If you need to back up contacts and media, follow these instructions before activating your new iPhone 16 / iPhone 16e / iPhone 16 Plus.
  • If the device has been set up with an incorrect Apple® ID erase all content and settings.
  • iPhone 16 / iPhone 16e / iPhone 16 Plus models should be connected to Wi-Fi as the Primary method for activation. If Wi-Fi isn't available, you can continue without Wi-Fi if presented.
If troubleshooting, don't restore the device until all testing has been completed.
  1. Using your previous iPhone:
    If you don't have a previous iPhone, proceed to step 2.
  2. Press and hold the
    Power button
     (top-right edge) to power on the new iPhone.
  3. Swipe up from the bottom of the screen to select a language then tap the country or region.
    If your device has a Home button, press the
    Home button
     to open.
  4. From the 'Appearance' screen, select the preferred size (e.g., Default, Medium, Large) then tap
    Continue
    .
  5. From the 'Quick Start' screen, tap
    Set Up Without Another Device
    .
    If you have a previous device on iOS 11 or later, follow the directions to use Quick Start.
  6. Tap the Wi-Fi network, enter the Wi-Fi password then tap
    Join
    .
    If a Wi-Fi network isn't available and you're activating using a physical SIM card, tap
    Continue Without Wi-Fi
     to activate over the Verizon network.
    Allow a few moments for the activation process to complete.
  7. From the Activation screen, confirm your phone number then tap
    Next
    .
    If confirmation fails, see this Apple support info.
  8. Enter the account PIN or the last 4 digits of the Account Owner's Social Security Number (SSN) then tap
    Next
    .
    If activating a new phone, ensure the old phone is powered off and allow several minutes for the deactivation of the old phone to complete.
    If activation is successful, proceed with step 9; if not, follow the on-screen instructions or contact us.
  9. To proceed, review the Data & Privacy info then tap
    Continue
    .
  10. From the 'Set Up iPhone' screen select one of the following:
    • Set Up for Myself
    • Set Up for Child in My Family
  11. Tap
    Continue
     to set up Face ID or Touch ID.
  12. Enter a 6-digit passcode then re-enter the passcode.
    To select a different passcode option (e.g., 4-Digit Code, Don't Use Passcode, etc.) tap
    Passcode Options
    .
  13. Tap a setup option:
    Restoring your backup can take up to 30 minutes to complete.
  14. Enter your Apple ID and password then tap
    Next
    .
    If you have an Apple ID already in use on another device, a verification code is sent to that device; you must enter this code to proceed with activation.
    If you don't have an Apple ID or have forgotten your sign-in info, refer to one of the following:
  15. To proceed, review Terms and Conditions then tap
    Agree
    .
  16. To continue with setup, follow the onscreen prompts (i.e. Update Your iPhone Automatically, Location Services, Siri, etc.) to customize more features.
    If presented with the 'Make This Your New iPhone' screen, tap
    Continue
     to set up your iPhone with the recommended customization settings.
  17. If prompted with the Set Up Cellular screen, tap one of the following:
    This step only applies to BYOD (Bring Your Own Device).
    This only applies when transferring from an iPhone 11 and newer running on iOS 15.6.1 or later.
  18. To begin using your iPhone, swipe up or tap
    Get Started
     to complete the set up.
    Confirm the Status Bar at the top of the screen changes from 'No Service' or 'SOS' to 'Verizon'. This process may take 2-3 minutes. If the activation fails, view Apple Support page.