Wi-Fi Backup Setup
Wi-Fi Backup
SetupKeep your home connected during internet outages. Setting up Wi-Fi Backup in the Verizon Home app ensures your essential devices stay online seamlessly.
Before you begin
Wi-Fi Backup sessions last for 24 hours. After it ends, use the app to start and keep track of your Wi-Fi Backup sessions.
Use the Verizon Home app to check usage and view remaining sessions.
Steps
- Open theVerizon Home app.If prompted, enter your password, fingerprint or Face ID.
- Tap the Verizon Backup Gateway.
- From the 'Welcome to Wi-Fi Backup setup' screen, tapContinue.
- From the 'Is the Verizon Internet Gateway already plugged in?' screen, tapYes.
- From the 'Ready to start setup?' screen, tapContinue.If you continue, the Gateway will have access to the internet for 24 hours, so you can set up and test to make sure the Wi-Fi Backup is ready when you need it. This won’t count towards the 7 sessions per billing cycle included with your plan.
- From the 'Which Gateway lights are on now?' screen, tapSignal strength & Wi-Fi status.
- From the 'What color is the Gateway’s system status light?' screen, tapContinue.
- From the 'How many signal strength bars are showing on the Gateway?' screen select the option that matches what the gateway displays.
- From the 'Wi-Fi Backup is ready and a setup session is active' screen, tapContinue.
- TapFinish setup.
- From the 'Success! Your setup is complete' screen, tapClose.