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Wi-Fi Backup
Connect / Share / Manage Wi-Fi Network

2026-10-12 06:54:11.108

Wi-Fi Backup
Connect / Share / Manage Wi-Fi Network

Managing your Wi-Fi Backup settings helps keep your devices connected smoothly when main internet goes down.

Before you begin

Wi-Fi Backup sessions last for 24 hours. After it ends, use the app to start and keep track of your Wi-Fi Backup sessions.
Use the Verizon Home app to check usage and view remaining sessions.

Steps

  1. Open the
    Verizon Home app
    .
    If prompted, enter your password, fingerprint or Face ID.
  2. Tap the Verizon Backup Gateway.
  3. From the Wi-Fi Backup dashboard tap one of the following:
    • Connect this device to Wi-Fi instantly
    • Share Wi-Fi
    • Customize name and password
  4. From the 'Is the Verizon Internet Gateway already plugged in?' screen tap
    Yes
    .
  5. From the 'Ready to start setup?' screen, tap
    Continue
    .
    If you continue, the Gateway will have access to the internet for 24 hours, so you can set up and test to make sure the Wi-Fi Backup is ready when you need it. This won’t count towards the 7 sessions per billing cycle included with your plan.
  6. From the 'Which Gateway lights are on now?' screen, tap
    Signal strength & Wi-Fi status
    .
  7. From the 'What color is the Gateway’s system status light?' screen, tap
    Continue
    .
  8. From the 'How many signal strength bars are showing on the Gateway?' screen select the option that matches what the gateway displays.
  9. From the 'Wi-Fi Backup is ready and a setup session is active' screen, tap
    Continue
    .
  10. Tap
    Finish setup
    .
  11. From the 'Success! Your setup is complete' screen, tap
    Close
    .