Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

moto g play - 2026
Factory Data Reset (Powered On)

2026-10-11 05:38:54.216

moto g play - 2026
Factory Data Reset (Powered On)

Reset your moto g play - 2026 to factory settings as a final troubleshooting step, or an easy way to erase your data if you're upgrading or trading your device in.

Before you begin

Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.

Steps

  1. Open the
    Settings app
    .
    An alternate reset method is available if the device is unresponsive or won't power on.
  2. Navigate:
    System
    Reset options
    .
  3. Tap
    Erase all data (factory reset)
    .
    If giving the device to another person or if advised to by a Verizon representative, select
    Erase eSIMs
     to erase the eSIM profile during the reset. Checking this box requires a new eSIM to be downloaded when the device powers back on after the reset. If necessary, contact Verizon to generate a new eSIM profile and provide the required QR code to download the new profile.
  4. Tap
    Erase all data
    .
Activate / Set Up Device