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Apple iPad
Erase All Content and Settings

Reset your Apple® iPad® to factory settings as a final troubleshooting step, or an easy way to erase your data if you're upgrading or trading your device in.

Before you begin

If the device is unresponsive or won't power on, try placing it into recovery mode.

Music, pictures and videos can be backed up to iCloud® or Verizon Cloud. For more details on temporary iCloud storage, refer to this Apple Support page.

If troubleshooting, don't restore the device until all testing has been completed.

Steps

Open the

Settings app

Navigate:

General

Transfer or Reset iPad

Erase All Content and Settings

From the Erase This iPhone screen, review the onscreen info then tap

Continue

Enter your Apple ID password, tap

Turn Off

to disable the Activation Lock / Find My feature.

Tap

Erase iPad

then select one of the following options:

Cancel

Keep eSIMs and Erase Data (Preferred Method)

eSIM profiles remain intact after the device is reset to factory settings. Choose this option if you plan to continue using the device.

Delete eSIMs and Erase Data

Selecting this option factory data resets the device and remove all cellular plans associated with your phone.

To confirm, tap

Erase

then wait for the reset and reboot processes to complete.

Apple iPad Erase All Content and Settings

Apple iPad Erase All Content and Settings

Before you begin

Steps

Apple iPad
Erase All Content and Settings

Apple iPad
Erase All Content and Settings