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Software Upgrade Assistant
Samsung Software Update

2026-10-12 03:28:33.118

Software Upgrade Assistant
Samsung Software Update

Get the latest software for your Samsung device when over-the-air updates fail. Use the Software Upgrade Assistant (SUA) on your computer to install essential updates.

Before you begin

The Software Upgrade Assistant (SUA) must be installed on a compatible computer.
Ensure your device is powered on and connected it to the computer using the supplied USB cable.
The most recent software version becomes available on the SUA / SRA tool within a week of a new software update. During this time, the SUA / SRA is unavailable for usage.
The software update process may take up to 30-90 minutes. Don't disconnect the device from the computer during the repair process.
If the update fails to install refer to the Software Repair Assistant for further assistance.

Automatic Launch

  1. A pop-up is presented on the taskbar informing that new software is available.
    The software update downloads automatically.
  2. When the download is complete, click
    Upgrade now
    .

Manual Launch

  1. From the Windows or Mac desktop, tap or click the
    Utility Launcher icon / Launch Assistant
     in the taskbar near the time display.
    For Windows, the Utility Launcher icon is located on the desktop, not the screen with tiles. If tiles are present, click on the
    Windows start button
     to show the Windows desktop.
  2. Click the
    Software Upgrade Assistant launcher icon
    .
  3. When the Welcome! screen appears, if you haven't already, plug your device into the laptop/computer and tap or click
    Next
    .
  4. From the Ready to start? screen, tap or click
    Start Update
    .
  5. When the software upgrade process has been completed, click
    Finish
    .