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The information you're looking for is no longer available because Verizon no longer supports your device.
Please consider upgrading to a newer device by logging in to My Verizon. You can also visit the Kyocera site for support or the Verizon Community where you can post your question to find answers.
These devices are no longer supported:
Verizon continues to offer support for other Kyocera devices. Search for your device and then begin troubleshooting or read help articles.