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LG Exalt® LTE - Support Overview

Find device-specific support and online tools for your LG Exalt LTE.

Filter all topics below.


Activation, Setup & User Guides

LG Exalt LTE User Guide (PDF)

This LG Exalt LTE User Guide can help you get the most out of your device, like Home Screen features, shortcuts, the notification area, navigation tips, device setup, and advanced use.

LG Exalt® LTE - Activate / Set Up Device

Here's how to quickly navigate through the initial activation setup screens on your Exalt LTE.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Alerts & Reminders

LG Exalt® LTE - Alert Sounds

Here's how to adjust alert sounds on your Exalt LTE.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

LG Exalt® LTE - Move Music Files from Device

Here's how to transfer picture or video files from your Exalt LTE to a computer.

LG Exalt® LTE - Move Music Files to Device

Here's how to transfer music files from a computer to your Exalt LTE.

LG Exalt® LTE - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Exalt LTE to a computer.

LG Exalt® LTE - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Exalt LTE.

LG Exalt® LTE - Move Pictures / Videos to SD / Memory Card

Here's how to move pictures / videos from internal storage on your Exalt LTE to an SD / memory card.

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

LG Exalt® LTE Simulator: Charging Your Phone

Learn how to charge your LG Exalt LTE.

LG Exalt® LTE Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your LG Exalt LTE.

LG Exalt® LTE Simulator: Getting to Know the Back of Your Phone

Discover more about the back of your LG Exalt LTE.

LG Exalt® LTE Simulator: Turning Your Phone On and Off

See how to power on and shut down your LG Exalt LTE.

Battery & Power

LG Exalt LTE - Insert / Remove Battery

Here's how to insert / remove the battery for your Exalt LTE.

LG Exalt® LTE - View Battery Info

Here's how to check the battery on your Exalt LTE.

Turn Battery Optimization On / Off - Android™ 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Here's some support info for beeping or audible tones while using Bluetooth headsets.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

LG Exalt LTE - Turn Bluetooth® On / Off

Here's how to turn Bluetooth for your Exalt LTE on or off and make it visible to other devices for pairing.

LG Exalt® LTE - Delete Paired Bluetooth® Connection

Here's how to delete paired Bluetooth devices from your Exalt LTE.

LG Exalt® LTE - Send Contact via Bluetooth®

Here's how to send a contact from your Exalt LTE to another device via Bluetooth.

LG Exalt® LTE Simulator: Pairing with a Bluetooth® Device

See how to pair your LG Exalt LTE with your Bluetooth device.

Calling & Dialing

Activate Wi-Fi Calling - 4G Basic Phone

Here's how to activate the Wi-Fi Calling feature on your 4G Basic phone.

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Call Waiting - Basic Phone

Here's how to answer call on your Basic phone while you're on another call.

Change Emergency Address - Wi-Fi Calling - 4G Basic Phone

Here's how to change the emergency calling address for Wi-Fi Calling on your 4G Basic phone.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

This may help if you're having trouble sending a picture/text message.

LG Exalt® LTE - Answer Options

Here's how to change the way your Exalt LTE answers calls.

LG Exalt® LTE - Block / Unblock Numbers

Here's how to send unwanted calls directly to Voicemail on your Exalt LTE.

LG Exalt® LTE - Call a Number

Here's how to make a call from your Exalt LTE.

LG Exalt® LTE - Delete Call History

Here's how to delete call history from your Exalt LTE.

LG Exalt® LTE - Place a Conference Call

Here's how to make a conference call on your Exalt LTE

LG Exalt® LTE - Redial

Here's how to redial a recently called number from your device.

LG Exalt® LTE - Reset Call Timers

Here's how to reset the call timers on your Exalt LTE.

LG Exalt® LTE - Speed Dial

Here's how to add a speed dial on the LG Exalt.

LG Exalt® LTE - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your Exalt LTE.

LG Exalt® LTE - View Call History

Here's how to view the call history of your Exalt LTE.

LG Exalt® LTE - View Call Timers

Here's how to view call timers on your Exalt LTE.

LG Exalt® LTE - Voice Activated Dialing

Here's how to use the voice-activated dialing feature on your Exalt LTE.

LG Exalt® LTE Simulator: Using Your Phone

Discover how to use your LG Exalt LTE to call a number.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

LG Exalt® LTE - Common Camera Settings

Here's info on common camera settings (e.g., storage, timer, etc.) for your Exalt LTE.

LG Exalt® LTE - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Exalt LTE to a computer.

LG Exalt® LTE - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Exalt LTE.

LG Exalt® LTE - Move Pictures / Videos to SD / Memory Card

Here's how to move pictures / videos from internal storage on your Exalt LTE to an SD / memory card.

LG Exalt® LTE - Verizon Messages - Set Up Camera for Shared Videos

To send a video attachment via Verizon Messages (Message+), from your Exalt LTE, view this.

LG Exalt® LTE - View Pictures / Videos

Here's how to view pictures and video files on your Exalt LTE.

LG Exalt® LTE Simulator: Taking a Picture

Discover how to take a photo using your LG Exalt LTE.

Set Up Camera for Shared Videos - 4G Basic Phone

To ensure your device is able to send video attachments via messaging, check out this info.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage

Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

LG Exalt® LTE - Add a Contact

Here's how to add a contact on your Exalt LTE.

LG Exalt® LTE - Delete a Contact

Here's how to delete a contact from your Exalt LTE.

LG Exalt® LTE - Edit a Contact

Here's how to edit a contact on your Exalt LTE.

LG Exalt® LTE - Send Contact via Bluetooth®

Here's how to send a contact from your Exalt LTE to another device via Bluetooth.

LG Exalt® LTE Simulator: Adding a Contact

Learn how to add a new contact to your LG Exalt LTE.

LG Exalt® LTE Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your LG Exalt LTE.

LG Exalt® LTE Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your LG Exalt LTE without looking at it.

Data

LG Exalt® LTE - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Exalt LTE.

LG Exalt® LTE - Turn Data On / Off

Here's how to turn the mobile data for your Exalt LTE on or off.

Date & Time

LG Exalt® LTE - Set Date and Time

If your Exalt LTE shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

LG Exalt® LTE - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Exalt LTE.

LG Exalt® LTE - View Phone Number

Here's how to view the phone number programmed into your Exalt LTE.

Device Settings

Configure Company Name ID

Here's how to configure settings for Company Name ID.

LG Exalt® LTE - Adjust Backlight

Here's how to adjust the backlighting on your Exalt LTE.

LG Exalt® LTE - Adjust Brightness Settings

Here's how to adjust the display brightness on your Exalt LTE.

LG Exalt® LTE - Adjust Display Settings

Here's how to change the display settings on your Exalt LTE.

LG Exalt® LTE - Adjust Font Settings

Here's how to adjust how text appears on your Exalt LTE.

LG Exalt® LTE - Turn Airplane Mode On / Off

Here's how to turn Verizon network services on or off for your Exalt LTE.

LG Exalt® LTE Simulator: Accessing Settings

Explore how to access settings on your LG Exalt LTE to change alert sounds, turn off GPS and more.

LG Exalt® LTE Simulator: Changing Notification Sounds

Learn how to change the notification sounds on your LG Exalt LTE.

LG Exalt® LTE Simulator: Performing a Factory Reset

Find out how to do a factory reset on your LG Exalt LTE.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Email/Gmail

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

LG Exalt LTE - View and Reply to an Email Message

Here's how to view and reply to an email message from your Exalt LTE.

LG Exalt® LTE - Add Email Account

Here's how to add an email account to your Exalt LTE.

LG Exalt® LTE - Compose and Send Email Message

Here's how to send an email message from your Exalt LTE.

LG Exalt® LTE - Delete Email Messages

Here's how to delete email messages from your Exalt LTE.

LG Exalt® LTE - Email Account Common Settings

Here's info on common email settings (e.g., account name, etc.) for your Exalt LTE.

LG Exalt® LTE - Email Account Data Usage Settings

Here's how to modify data usage options for the email account on your Exalt LTE.

LG Exalt® LTE - Email Account Notification Settings

Here's how to get notifications. If you're not getting notifications for email.

LG Exalt® LTE - Email Account Password and Server Settings

Here's how to update the email password / server settings for your Exalt LTE.

LG Exalt® LTE - Email Account Signature Settings

Here's how to enter or edit the email signature on your Exalt LTE.

LG Exalt® LTE - Email Account Sync Frequency Settings

Here's how to adjust the email sync frequency settings on your Exalt LTE.

LG Exalt® LTE - Remove Email Account

Removing then re-adding a email account on your Exalt LTE often fixes email issues.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

LG Exalt® LTE - Turn GPS Location On / Off

Here's how to turn your location on or off on your LG Exalt LTE.

Home Screen

LG Exalt® LTE - Set Shortcut

Here's how to assign keypad shortcuts on your Exalt LTE.

Hotspot

LG Exalt® LTE - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Exalt LTE.

LG Exalt® LTE - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Exalt LTE.

LG Exalt® LTE - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, allowed devices, etc.) for your Exalt LTE.

LG Exalt® LTE - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Exalt LTE on or off.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

LG Exalt® LTE - Add a Browser Bookmark

Here's how to add a browser bookmark on your Exalt LTE.

LG Exalt® LTE - Allow / Block Browser Cookies

Here's how to allow or block browser cookies on your Exalt LTE.

LG Exalt® LTE - Clear Temporary Internet Files

If you're getting a 'page cannot be displayed' error or can't browse the internet on your Exalt LTE, view this.

LG Exalt® LTE - Delete a Browser Bookmark

Here's how to delete a browser bookmark on your Exalt LTE.

LG Exalt® LTE - Edit a Browser Bookmark

Here's how to edit a browser bookmark on your Exalt LTE.

LG Exalt® LTE - Launch a Browser Bookmark

Here's how to open a website from a browser bookmark on your Exalt LTE.

LG Exalt® LTE - Open Web Browser

Here's how to access the web browser on your Exalt LTE.

LG Exalt® LTE Simulator: Bookmarking a Website

Learn how to bookmark a website on your LG Exalt LTE, so it's easy to find later.

LG Exalt® LTE Simulator: Clearing Browsing Data

Explore how to search the web using your voice with your LG Exalt LTE.

LG Exalt® LTE Simulator: Navigating to a Website

Discover how to find a website using your LG Exalt LTE.

Language

LG Exalt® LTE - Language Selection

Here's how to change the language on your Exalt LTE.

LG Exalt® LTE Simulator: Changing the Language

Discover how to change the language settings on your LG Exalt LTE.

Lock, Unlock, Password & Security

LG Exalt® LTE - Lock Code

Here's how to change the lock code for your Exalt LTE.

LG Exalt® LTE - Set Up Phone Lock

Here's how to set up screen lock options on your Exalt LTE.

LG Exalt® LTE - Unlock Screen

Here's how to unlock the screen on your Exalt LTE.

Memory/Storage

LG Exalt LTE - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Exalt LTE.

LG Exalt® LTE - Check Device Storage

Here's how to free up space if your device runs slow or crashes or resets, or you can't save media.

LG Exalt® LTE - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Exalt LTE.

LG Exalt® LTE - Memory Save Location

Here's how to change the location where your Exalt LTE saves media files.

Mobile Hotspot

LG Exalt® LTE Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your LG Exalt LTE as a Mobile Hotspot, so you can share your data connection with other devices.

Music

LG Exalt® LTE - Move Music Files from Device

Here's how to transfer picture or video files from your Exalt LTE to a computer.

LG Exalt® LTE - Move Music Files to Device

Here's how to transfer music files from a computer to your Exalt LTE.

LG Exalt® LTE - Play Music Files

Here's how to play music files on your Exalt LTE.

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Operating System & Software

LG Exalt LTE - Software Update

Get instructions on how to download the latest software update for performance improvements and fixes to your device, including the latest security patches.

LG Exalt® LTE - Install Device Software Update

Here's how to check for and install software updates for your Exalt LTE.

LG Exalt® LTE - Manual Firmware Over-The-Air (FOTA) Upgrade

Here's how to manually upgrade the firmware on your Exalt LTE.

LG Exalt® LTE - Master Reset

Here's how to restore your Exalt LTE to factory default settings.

LG Exalt® LTE - Master Reset (Powered Off)

Here's how to reset your Exalt LTE to factory default settings if it has a blank / frozen screen or calling / app issues.

LG Exalt® LTE - View Software Version

Here's how to view the software version on your Exalt LTE.

SIM Card

LG Exalt® LTE - Enable / Disable / Modify SIM PIN

Here's how to modify or turn the SIM PIN for your Exalt LTE on or off.

LG Exalt® LTE - Insert SIM Card

Here's how to insert a SIM card into your Exalt LTE.

LG Exalt® LTE - View SIM Card Number

Here's how to view your SIM card number associated with your Exalt LTE.

LG Exalt® LTE Simulator: Inserting and Removing a microSD Card

Discover how to put and remove a microSD card into your LG Exalt LTE to add memory for photos, videos, music, documents and more.

LG Exalt® LTE Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your LG Exalt LTE.

Sounds, Volume & Audio

LG Exalt® LTE - Save a Ringtone

Here's how to save a stored music file on your device as a ringtone.

LG Exalt® LTE - Set Ringtones

Here's how to set the ringtone for your Exalt LTE.

LG Exalt® LTE - Use Speakerphone

Here's how to use the speakerphone function of your Exalt LTE.

LG Exalt® LTE - Volume Controls

Here's how to adjust volume on your Exalt LTE if it won't vibrate or ring when getting messages or alerts.

Text & Multimedia Messaging

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

LG Exalt® LTE - Cut, Copy and Paste Text

Here's how to cut, copy, and paste text on your Exalt LTE.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Send Picture/Video Message using Email

Here's how to send picture / video message via email.

Tips, Tricks & Shortcuts

LG Exalt® LTE - Capture a Screenshot

Here's how to take a screenshot with your Exalt LTE.

Visual & Hearing Accessibility

Common Accessibility Settings - 4G Basic Phone (LG)

Here's how to turn on your accessibility options on your LG 4G Basic Phone.

LG Exalt® LTE - Manage RTT Settings

Here's how to turn the real-time text (RTT) feature for your Exalt LTE on or off.

LG Exalt® LTE - Manage TTY Settings

Here's how to change the TTY settings on your Exalt LTE.

Wallpapers/Theme

LG Exalt® LTE - Set Wallpaper

Here's how to set the wallpaper on your Exalt LTE.

LG Exalt® LTE Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your LG Exalt LTE.

Wi-Fi & Network

Change Emergency Address - Wi-Fi Calling - 4G Basic Phone

Here's how to change the emergency calling address for Wi-Fi Calling on your 4G Basic phone.

LG Exalt® LTE - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Exalt LTE.

LG Exalt® LTE - Allow / Deny Data Roaming

Here's how to check settings if you can't connect to the internet or send / receive messages on your Exalt LTE.

LG Exalt® LTE - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your LG Exalt LTE.

LG Exalt® LTE - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Exalt LTE.

LG Exalt® LTE - Tethered Modem Connection

Here's how to share the internet connection of your Exalt LTE with another device.

LG Exalt® LTE - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your Exalt LTE.

LG Exalt® LTE - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Exalt LTE on or off.

LG Exalt® LTE Simulator: Connecting to a Wi-Fi Network

Find out how to use your LG Exalt LTE to connect to a Wi-Fi network, so you can access the internet without using data.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55