Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

GizmoGadget™ by LG - Support Overview

Find device-specific support and online tools for your GizmoGadget by LG.
Interactive simulator
The interactive simulator provides step-by-step instructions for how to use your device.

Troubleshoot GizmoGadget
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Accessories

GizmoGadget™ by LG - Link to Smartphone

Here's how to troubleshoot if your GizmoGadget is not linking to the caregiver's smartphone.

Activation, Setup & User Guides

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

GizmoGadget by LG Quick Reference Guide (PDF)

Get to know your GizmoGadget with this quick reference guide.

GizmoGadget by LG User Guide

This User Guide can help you get the most out of your device. Learn about set up and activation, feature use and advanced functions.

GizmoGadget™ by LG - Activate / Set Up Device

Here's how to activate and set up your child's GizmoGadget using the GizmoHub app.

GizmoHub App - Apple® iPhone® - Remove Child Profile

Here's how to remove a child profile via the GizmoHub app on your iPhone.

GizmoHub FAQs

Learn how to set up the GizmoHub app on your phone and how to troubleshoot issues. The GizmoHub app lets you call, find and control your Gizmo wearable devices.

GizmoPal / GizmoWatch / GizmoGadget - Short Code Messaging Troubleshooting for Activation

Here's how to handle problems with short code messages when activating your Gizmo wearable.

Import Other Dial-up Accounts - VZAccess® Manager

Here's how to import existing Internet Service Provider (ISP) dial-up accounts using VZAccess Manager on your Windows computer.

Set Up Favorites - Mobile Web 2.0

Here's how to add your favorite websites to Mobile Web 2.0.

Basics

GizmoGadget™ by LG - Power the Device On / Off

Here's how to power your GizmoWatch on or off.

GizmoGadget™ by LG - Prevent Dust / Water Damage

Here's some tips on how to prevent dust and liquid to your GizmoGadget.

GizmoGadget™ by LG Simulator: Activating and Pairing with Your Phone

Discover how to activate your GizmoGadget by LG and pair it with your smartphone.

GizmoGadget™ by LG Simulator: Turning On the GizmoGadget

Learn how to power on and shut down your GizmoGadget by LG.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

GizmoGadget™ by LG - Battery Life

Here's how to view the battery life on your GizmoGadget.

GizmoGadget™ by LG - Charge the Device

Here's how to charge your GizmoGadget and determine its battery level.

GizmoGadget™ by LG - Restart / Soft Reset

Here's how to perform a soft reset, which can help if your GizmoGadget crashes, resets, freezes or runs slow.

GizmoGadget™ by LG Simulator: Checking the Battery Level

A visual guide for how to check the battery level on your GizmoGadget by LG.

Power & Charging Issues - GizmoPal and GizmoGadget

If you're having issues with your Gizmo battery charging or not holding a charge, view this info.

Turn Battery Optimization On / Off - Android™ 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

GizmoGadget™ by LG - Call a Number

Here's how to call a number from your GizmoGadget.

GizmoGadget™ by LG Simulator: Calling the GizmoGadget

A visual walkthrough of how to make a call to the GizmoGadget by LG from the GizmoHub app on your phone.

GizmoGadget™ by LG Simulator: Making a Call

Learn how to use your GizmoGadget by LG to make a call.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

GizmoGadget™ by LG Simulator: Adding and Changing Approved Contacts

Discover how to add and change Approved Contacts for your GizmoGadget by LG.

Device ID & Info

GizmoGadget™ by LG - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (MEID) for your GizmoGadget.

Device Settings

Disable Automatic Configuration and Proxy Server Settings

Here's how to disable automatic configuration and proxy server settings on your device.

GizmoGadget™ by LG Simulator: Changing the Screen Brightness

Learn how to make your screen brighter or dimmer on your GizmoGadget by LG.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Home Screen

Customizing favorites on the Home Deck - Mobile Web

Here's how to add a link / folder to mobile web on your desktop or notebook computer.

GizmoGadget™ by LG - View Home Screen Panels

Here's how to view the Home screen panels for your GizmoGadget.

Operating System & Software

GizmoGadget™ by LG - Factory Data Reset (Powered On)

Here's how to reset your LG GizmoGadget if it has a blank screen or you can't make and receive calls.

LG GizmoGadget Software Update

Get instructions on how to download the latest software update for improvements and fixes to your device.

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

Sounds, Volume & Audio

GizmoGadget™ by LG Simulator: Changing the Ringtone

An interactive guide for how to change the ringtone on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Changing the Sound Settings

A visual guide for how to change the sound settings on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Changing the Volume

Discover how to raise and lower the volume on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Using Fun Sounds

Discover how to listen to fun sounds on your GizmoGadget by LG.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

GizmoGadget™ by LG - Create and Send a Text Message

Here's how to create and send a text message from your GizmoGadget.

Tips, Tricks & Shortcuts

GizmoGadget™ by LG Simulator: Locating the GizmoGadget

Discover how to locate your GizmoGadget by LG with your phone.

GizmoGadget™ by LG Simulator: Accessing the To-Do List

A visual guide for how to access the to-do list on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Adding Items to the To-Do List

A step-by-step walkthrough of how to use the GizmoHub app on your phone to manage the to-do list on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Adding a Place

A visual guide for how to add a place on your GizmoGadget by LG to be notified when it arrives at that location.

GizmoGadget™ by LG Simulator: Adding and Changing Caregivers

Learn how to add and change Caregivers for your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Downloading the GizmoHub App

Discover how to download the GizmoHub app to your phone to manage and monitor your GizmoGadget.

GizmoGadget™ by LG Simulator: Finding More Help

Discover how to find tutorials and tips on how to use your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Setting Up a Daily Step Goal

A visual guide for how to set up a daily step goal on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Setting Up a Location Check

Discover how to set up a location check on your GizmoGadget by LG to automatically get told where it's located at a certain time each day.

GizmoGadget™ by LG Simulator: Turning On Activity Tracking

Learn how to turn on activity tracking on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Turning On Auto-Answer

Learn how to turn on auto-answer for your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Using the Compass

Learn how to use the compass on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Using the Jump Tracker

Learn how to use your GizmoGadget by LG to track how many times you jump.

GizmoGadget™ by LG Simulator: Using the Step Tracker

Discover how to track how many steps you take in a day on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Using the Stopwatch

Learn how to use the stopwatch on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Using the Timer

Discover how to use the timer on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Using the Voice Changer

Learn how to use the voice changer on your GizmoGadget by LG.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Wallpapers/Theme

GizmoGadget™ by LG Simulator: Changing the GizmoGadget Face

Learn how to change what the clock looks like on your GizmoGadget by LG.

GizmoGadget™ by LG Simulator: Changing the Theme

A visual guide for changing the colors and look of the screen on your GizmoGadget by LG.