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LG GizmoPal™ - Support Overview

Find device-specific support and online tools for your LG GizmoPal™.
Interactive simulator
The interactive simulator provides step-by-step instructions for how to use your device.

Troubleshoot GizmoPal
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Accessories

Upgrade Gizmo Bands - GizmoPal™ by LG

Here's info on upgrading from an LG GizmoPal to a LG GizmoPal 2, GizmoGadget, or GizmoWatch.

Activation, Setup & User Guides

Activate / Set Up Device - GizmoPal™ by LG

Here's how to set up your child's GizmoPal using the GizmoHub app.

Charge the Device - GizmoPal™ by LG

Here's how to charge your GizmoPal.

GizmoHub App - Apple® iPhone® - Remove Child Profile

Here's how to remove a child profile via the GizmoHub app on your iPhone.

GizmoHub FAQs

Learn how to set up the GizmoHub app on your phone and how to troubleshoot issues. The GizmoHub app lets you call, find and control your Gizmo wearable devices.

GizmoPal / GizmoWatch / GizmoGadget - Short Code Messaging Troubleshooting for Activation

Here's how to handle problems with short code messages when activating your Gizmo wearable.

Link to Smartphone - GizmoPal™ by LG

Here's how to troubleshoot if your GizmoPal is not linking to the caregiver's smartphone.

Basics

Prevent Dust / Water Damage - GizmoPal™ by LG

Here's info on dust and water resistance specs for your GizmoPal.

Battery & Power

Battery Life - GizmoPal™ by LG

Here's how to check the battery life on your LG GizmoPal.

Power & Charging Issues - GizmoPal and GizmoGadget

If you're having issues with your Gizmo battery charging or not holding a charge, view this info.

Turn Battery Optimization On / Off - Android™ 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

Calling & Dialing

Place a Call - GizmoPal™ by LG

Here's how to place a call from your GizmoPal.

Device ID & Info

View Device ID (ESN / IMEI / MEID) - GizmoPal™ by LG

Here's how to view the device ID (IMEI) for your GizmoPal.

Device Settings

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Operating System & Software

Factory Data Reset (Powered On) - GizmoPal™ by LG

If your LG GizmoPal has a blank or frozen screen or calling audio and syncing issues, view this.