Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

LG Lancet™ for Android™ - Support Overview

Find device-specific support and online tools for your LG Lancet for Android.

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android

Here's how to install Samsung Gear Manager on your Android device.

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Create a New Google Account - LG Lancet for Android

Here's how to create a new Google (Gmail) account for your LG Lancet for Android.

Turn Android Device Protection On / Off - LG Lancet for Android

Here's how to turn Android Device Protection for your LG Lancet for Android on or off.

Adjust Account Sync Settings - LG Lancet for Android

Here's how to view sync settings on your LG Lancet if you're not receiving email and app notifications.

Activate / Set Up Device - LG Lancet for Android

Here's how to complete a quick setup of your Lancet for Android.

Activate New Device - Existing Verizon Customer

Here's how to activate a new device on the Verizon network if you already have an active account.

Activate Your Device FAQs

Find answers to questions about activating a mobile phone with Verizon.

Activate Your New or Certified Pre-owned Smartphone

Get instructions on how to set up & activate a new or pre-owned smartphone with Verizon. Find out how to switch SIM cards & transfer content to your new device.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

LG Lancet for Android Quick Reference Guide (PDF)

Get to know your LG Lancet for Android with this quick reference guide.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Prepare for an International Trip

Here's how to check for service availability around the world and find the best plan for your trip abroad.

Set up Verizon Prepaid Service - Android

Here's how to activate prepaid service on an Android device.

Swap devices with someone on your account

Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: How to Activate Your Device
(length: 3:11)

Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:11

Video: How to Swap Phones on Your Account
(length: 1:54)

Watch this video to learn how to switch your device with another person on your account.
Length: 1:54

Video: What is Verizon Cloud?
(length: 1:38)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 1:38

Back Up & Transfer Content

Move Media Files to / from Computer - LG Lancet for Android

Here's how to transfer picture, video or music files between your Lancet for Android and a computer.

Move Files from Internal Storage to SD / Memory Card - LG Lancet for Android

Here's how to move files from internal storage on your LG Lancet to an SD / Memory card.

Share Picture from Gallery - LG Lancet for Android

Here's how to share a saved picture from your Lancet for Android.

Share a Video from the Gallery - LG Lancet for Android

Here's how to share a saved video from your Lancet for Android.

Take and Share a Picture - LG Lancet for Android

Here's how to take and share a picture from your Lancet for Android.

Transfer Content with Samsung Smart Switch Mobile App

Here's how to transfer your data from your old device to your current Samsung phone.

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Transfer Content - Apple iPhone to Android

Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.

Verizon Cloud - Transfer Content - Android Smartphone

Here's how to use the Verizon Cloud app on your Android smartphone to transfer content between devices.

Basics

How to Check Verizon Wireless Service Availability

Learn how to check if your location has Verizon wireless service available. Follow these instructions to see if there's coverage in your area.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

LG Lancet™ for Android™ Simulator: Getting to Know Your Phone

An interactive map of the buttons and Home screen of your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Turning the Phone On and Off

Learn how to turn your LG Lancet for Android on and off.

Battery & Power

Turn Power Saver On / Off - LG Lancet for Android

Here's how to turn 'Battery saver' on or off to help manage battery performance for your Lancet for Android.

View Battery Info - LG Lancet for Android

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Lancet for Android.

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging / holding a charge, short battery life).

Insert / Remove Battery - LG Lancet for Android

Here's how to insert / remove the battery for your Lancet for Android.

LG Lancet™ for Android™ Simulator: Using Ultra Power Saving Mode

Discover how to use Battery Saver Mode on your LG Lancet for Android.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Power Cycle the Wireless Device

Here's how to power your device off then back on.

Turn Battery Optimization On / Off - Android 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

View / Extend Battery Life - LG Lancet for Android

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Lancet for Android.

Bluetooth

Send Contact via Bluetooth - LG Lancet for Android

Here's how to send a contact on your LG Lancet for Android via Bluetooth.

Turn Bluetooth On / Off - LG Lancet for Android

Here's how to turn Bluetooth for your Lancet for Android on or off and make it visible to other devices for pairing.

Connect your Vehicle to Bluetooth

To connect your vehicle to a Bluetooth-enabled device, here's a list of auto manufacturers' URLs for more help.

Create a Paired Connection - Windows

Here's how to create a paired Bluetooth connection with a Windows computer.

Delete Paired Bluetooth Connection - Android

Here's how to delete a Bluetooth connection from your Android device.

LG Lancet™ for Android™ Simulator: Pairing with a Bluetooth® Device

Learn how to pair your LG Lancet for Android with your Bluetooth device.

LG Lancet™ for Android™ Simulator: Sending Photos Using Bluetooth®

Learn how to send photos to another Bluetooth device, like a tablet or printer, with your LG Lancet for Android.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Calling & Dialing

Block / Unblock Numbers - LG Lancet for Android

Here's how to send unwanted calls directly to voicemail for your Lancet for Android.

Call a Number - LG Lancet for Android

Here's how to place a call from your LG Lancet for Android.

Manage DTMF Tones - LG Lancet for Android

If you're calling into an automated system and your dialpad entries aren't recognized, view this info.

Place a Conference Call - LG Lancet for Android

Here's how to place a conference call from your Lancet for Android.

Redial - LG Lancet for Android

Here's how to manually redial a number called from your Lancet for Android.

Use Speakerphone - LG Lancet for Android

To utilize the speakerphone functionality on your Lancet for Android, view this info.

View / Delete Call History - LG Lancet for Android

To view or clear the call history on your LG Lancet, check out this info.

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add / Remove Speed Dial Number - LG Lancet for Android

Here's how to add or remove a speed dial number on your LG Lancet for Android.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

LG Lancet™ for Android™ Simulator: Calling by Voice

Discover how to use your voice to place a call with your LG Lancet for Android smartphone.

LG Lancet™ for Android™ Simulator: Changing the Ringtone

Learn how to change the ringtone on your LG Lancet for Android smartphone.

LG Lancet™ for Android™ Simulator: Ignoring a Call and Replying with a Text Message

A visual guide for ignoring a call and replying with a text message on your LG Lancet for Android smartphone.

LG Lancet™ for Android™ Simulator: Placing a Call to a Contact

An interactive guide on how to place a call to a contact using your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Placing a Call to a New Number

Learn how to use your LG Lancet for Android to call a new number.

LG Lancet™ for Android™ Simulator: Returning to a Call

A visual guide on how to return to a call on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Setting to Silent

A visual guide for setting your LG Lancet for Android to silent.

LG Lancet™ for Android™ Simulator: Switching Between Calls

Learn how to switch between two phone calls on your LG Lancet for Android smartphone.

LG Lancet™ for Android™ Simulator: Teaching Kids How to Call 911

Learn how to teach kids to call 911 using your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your LG Lancet for Android to Airplane mode.

LG Lancet™ for Android™ Simulator: Viewing a Missed Call and Adding It as a Contact

A visual guide for viewing a missed call and adding it as a contact on your LG Lancet for Android smartphone.

Move Pictures / Videos to Device - Android Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Video: Making Calls on Your LG Lancet for Android
(length: 3:38)

Learn how to call from contacts on the home screen of your LG Lancet for Android from Verizon.
Length: 3:38

Video: Verizon Messages - HD Video Calling
(length: 1:46)

The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Wi-Fi Calling - Android™ - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.

Camera, Photos & Videos

Move Media Files to / from Computer - LG Lancet for Android

Here's how to transfer picture, video or music files between your Lancet for Android and a computer.

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Record and Share a Video - LG Lancet for Android

Here's how to record and send a video using your LG Lancet for Android.

Share Picture from Gallery - LG Lancet for Android

Here's how to share a saved picture from your Lancet for Android.

Share a Video from the Gallery - LG Lancet for Android

Here's how to share a saved video from your Lancet for Android.

Take and Share a Picture - LG Lancet for Android

Here's how to take and share a picture from your Lancet for Android.

View Pictures / Videos - LG Lancet for Android

Here's how to view pictures and/or videos on your Lancet for Android.

Access Google Photos - Android

Here's how to access your Google photos app on your device.

Common Camera Settings - LG Lancet for Android

Here's info on common camera settings (e.g., flash, timer, etc.) for your Lancet for Android .

LG Lancet™ for Android™ Simulator: Accessing the Camera from the Lock Screen

Learn how to access the Camera from the Lock screen on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Adjusting the Video Setting for Sharing

Learn how to adjust the video settings for easy sharing on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Recording a Video

Learn how to record a video using your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Sharing Videos

A visual guide to sharing a video with another person or device using your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Taking a Picture

Learn how to take a picture using your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Taking a Picture While Recording a Video

Learn how to take a picture while recording a video on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Turning the Flash On and Off

A visual guide to turning the flash on and off for taking pictures with your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Zooming In and Out

Learn how to zoom in and out for taking photos on your LG Lancet for Android.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Send Contact via Bluetooth - LG Lancet for Android

Here's how to send a contact on your LG Lancet for Android via Bluetooth.

Link / Unlink Contacts - LG Lancet for Android

Here's how to link or unlink duplicate contacts in your LG Lancet.

Add a Contact - LG Lancet for Android

Here's how to add a contact to your Lancet for Android.

Delete a Contact - LG Lancet for Android

Here's how to remove a contact from your Lancet for Android.

Edit a Contact - LG Lancet for Android

Here's how to edit a contact on your Lancet for Android.

Export Contacts to SD / Memory Card - LG Lancet for Android

Here's how to export contacts to an SD / memory card in your LG Lancet for Android.

Import Contacts from SD / Memory Card - LG Lancet for Android

Here's how to import contacts from an SD / memory card to your LG Lancet for Android.

Check for Duplicate Contacts Stored in Multiple Accounts - Android Smartphone

Here's how to resolve duplicate contacts if you are using multiple backup options on your device.

Choose Contacts to Display on Device

Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.

Export Contact / Address Book Info to .CSV Files - Microsoft Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

LG Lancet™ for Android™ Simulator: Adding a Contact

Learn how to add a new contact to your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Adding and Removing Contacts from Favorites

Discover how to add or remove contacts from your Favorites list on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Assigning a Picture to a Contact

Discover how to assign a picture to a contact on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Assigning a Ringtone to a Contact

Learn how to set a ringtone for a contact on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Creating a Group and Adding Contacts to It

Learn how to create a group of contacts on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your LG Lancet for Android.

Video: Managing Contacts Using My Verizon
(length: 2:34)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:34

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

View Contact Sync Source - LG Lancet for Android

Here's how to view where a phonebook contact on your Lancet for Android was imported from.

Data

Allow / Deny Data Roaming - LG Lancet for Android

Here's how to turn data roaming for your Lancet for Android on or off.

Manage Data Usage - LG Lancet for Android

Here's how to change the data usage cycle and set data warnings and / or limits on your LG Lancet.

Turn Data On / Off - LG Lancet for Android

To turn the mobile data for your LG Lancet for Android on or off, follow these steps.

View / Restrict Data Usage by App - LG Lancet for Android

Here's how to view / restrict the amount of data an app on your LG Lancet uses.

Data gifting for eligible shared data mobile plans FAQs

Verizon mobile customers with an eligible monthly shared data plan can send and/or receive a 1 GB data gift through the My Verizon app.

PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions

PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.

Turn Facebook Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Date & Time

Set Date and Time - LG Lancet for Android

If your LG Lancet for Android shows the incorrect date and/or time, view this info to correct it.

Auto Date and Time - Android

If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Check for Water Damage - LG

Here's how to help determine if your LG device has liquid damage.

View Device ID (ESN / IMEI / MEID) - LG Lancet for Android

Here's how to view the device ID (IMEI) for your LG Lancet.

View MAC Address - LG Lancet for Android

Here's how to view the Wi-Fi MAC address for your LG Lancet.

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

How to Locate ESN or MEID Serial Numbers on Phones

Learn how to find your phone's ESN (Electronic Serial Number) or the MEID (Mobile Equipment Identifier) number.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Understanding ESN and MEID Numbers

Understand what an ESN and MEID is and how to find it on your phone.

View Phone Number - LG Lancet for Android

Here's how to view the phone number for your LG Lancet for Android.

Device Settings

Configure Company Name ID

Here's how to configure settings for Company Name ID.

Manage Do Not Disturb Settings - LG Lancet for Android

If your Lancet for Android isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

Turn Airplane Mode On / Off - LG Lancet for Android

To turn Verizon network services on/off or if they aren't functioning on your LG Lancet, view this info.

Turn Data On / Off - LG Lancet for Android

To turn the mobile data for your LG Lancet for Android on or off, follow these steps.

Turn Power Saver On / Off - LG Lancet for Android

Here's how to turn 'Battery saver' on or off to help manage battery performance for your Lancet for Android.

Turn Screen Rotation On / Off - LG Lancet for Android

If the display on your LG Lancet for Android doesn't rotate, this shows how to fix it.

USB Debugging Mode - LG Lancet for Android

Here's how to facilitate a connection between your Lancet and a computer with the Android SDK.

Vibrate Mode - LG Lancet for Android

Here's how to turn vibrate mode for your LG Lancet for Android on or off.

Adjust Brightness / Display Settings - LG Lancet for Android

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Screen saver, Font size, etc.) on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Accessing Settings

Learn how to access settings on your LG Lancet for Android for actions such as changing alert sounds or turning off GPS services.

LG Lancet™ for Android™ Simulator: Adjusting the Screen Timeout

A visual guide for saving battery life on your LG Lancet for Android by adjusting the screen timeout.

Reset All Settings - LG Lancet for Android

If your LG Lancet crashes, resets or runs slow, or apps freeze or reset the device, view this.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Turn Screen Inversion On / Off - LG Lancet for Android

Here's how to reverse the color scheme on your LG Lancet for Android.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Email/Gmail

Add an Existing Google Account - LG Lancet for Android

Here's how to add an existing Google (Gmail) account to your LG Lancet for Android.

Create a New Google Account - LG Lancet for Android

Here's how to create a new Google (Gmail) account for your LG Lancet for Android.

Perform a Gmail Sync - LG Lancet for Android

Here's how to sync Google email, contacts, calendar, etc. on your Lancet for Android.

Remove Gmail Account - LG Lancet for Android

Removing then re-adding a Gmail account on your LG Lancet often fixes email issues.

Compose and Send Email Message - LG Lancet for Android

Here's how to create and send an email message from your LG Lancet for Android.

Delete Email Messages - LG Lancet for Android

Here's how to delete email messages from your LG Lancet for Android.

Email Account Common Settings - LG Lancet for Android

Here's info on common personal email settings (e.g., account name, etc.) for your LG Lancet for Android.

Email Account Data Usage Settings - LG Lancet for Android

To modify data usage options for the personal email account on your LG Lancet, view this info.

Email Account Notification Settings - LG Lancet for Android

If you're not getting notifications for the personal email on your LG Lancet, view this info.

Email Account Password and Server Settings - LG Lancet for Android

To update the personal email password/server settings for your LG Lancet, view this info.

Email Account Signature Settings - LG Lancet for Android

To enter or edit the personal email signature on your LG Lancet for Android, view this info.

Email Account Sync Frequency Settings - LG Lancet for Android

To adjust the personal email sync frequency settings on your Lancet, view this info.

Manage Corporate Email Settings - LG Lancet for Android

Here's info on updating work email settings for your LG Lancet for Android.

Remove a Personal / Corporate Email Account - LG Lancet for Android

Here's how to delete a personal / corporate email account from your Lancet for Android.

View and Reply to an Email Message - LG Lancet for Android

Here's how to view and reply to an email message from your LG Lancet.

Gmail for Android - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail for Android - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail for Android - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail for Android - Manage Notifications

Here's how to manage your Gmail notification settings for your Android smartphone / tablet.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail for Android - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail for Android - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

LG Lancet™ for Android™ Simulator: Forwarding an Email

Learn how to forward an email on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Including an Email Attachment

Learn how to add an attachment, like a document or photo, to an email with your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Replying to an Email

A visual guide for replying to an email on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Sending an Email

A step-by-step visual guide for sending an email using your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Setting Up Corporate Email

Learn how to access your work email on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Setting Up Personal Email

Discover how to access your existing personal email account on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Switching Between Email Accounts

Learn how to access different email accounts on your LG Lancet for Android.

Leave or Remove Copies of Email Messages on the Messaging Server

Here's info on how to leave or remove copies of emails on the server.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Update the Gmail Password - Android

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:24)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:24

Find My Phone

Find My Device - Android - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

Turn GPS Location On / Off - LG Lancet for Android

Here's how to turn GPS location for your LG Lancet on or off.

E911 Compliance FAQs

Review information about calling 911 from your mobile phone.

GPS Location Settings - Android

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Backup & restore

Google Backup and Restore - LG Lancet for Android

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Lancet for Android.

Home Screen

Mode Change - LG Lancet for Android

Here's how to change the Home screen layout on your LG Lancet for Android if it looks different.

View / Manage Home Screen Panels - Lancet for Android

Here's how to view / add / remove panels and set a default Home screen panel for your Lancet for Android.

LG Lancet™ for Android™ Simulator: Adding Folders to the Home Screen

An interactive guide on how to add folders to the Home screen on your LG Lancet for Android to help organize your apps.

LG Lancet™ for Android™ Simulator: Adding Widgets and Apps to the Home Screen

An interactive guide on how to place widgets and apps on the Home screen of your LG Lancet for Android for quick access to them.

LG Lancet™ for Android™ Simulator: Adding and Deleting a Home Screen

A visual guide for adding and deleting Home screens on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Adjusting Widgets and Apps on the Home Screen

An interactive guide on how to rearrange and resize widgets and apps on the Home screen of your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Removing Widgets and Apps from the Home Screen

An interactive guide on how to remove widgets and apps from the Home screen of your LG Lancet for Android.

Hotspot

Change Mobile / Wi-Fi Hotspot Password - LG Lancet for Android

To change the Mobile Hotspot password on your LG Lancet for Android, view this info.

Configure Broadcast Settings - Mobile / Wi-Fi Hotspot - LG Lancet for Android

Here's how to change the settings if you're having issues connecting your LG Lancet for Android to Mobile Hotspot.

Manage Mobile / Wi-Fi Hotspot Settings - LG Lancet for Android

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, allowed devices, etc.) for your Lancet for Android.

Turn Mobile / Wi-Fi Hotspot On / Off - LG Lancet for Android

Here's how to turn Mobile Hotspot feature for your Lancet for Android on or off.

Internet & Web Browser

Change the Browser Start / Home Page - LG Lancet for Android

Here's how to change the Home page in Chrome on your Lancet for Android.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Add a Browser Bookmark

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Allow / Block Browser Cookies

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome Browser - Android - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser if you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome Browser - Android - Delete a Browser Bookmark

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Edit a Browser Bookmark

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Open a Browser Bookmark

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

How to Check Your Internet Connection Speed

Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.

LG Lancet™ for Android™ Simulator: Bookmarking a Website

Learn how to bookmark a website on your LG Lancet for Android, so it's easy to find later.

LG Lancet™ for Android™ Simulator: Navigating to a Website

Discover how to find a website using your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Searching the Web by Voice

Discover how to search the web using your voice with your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG Lancet for Android.

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

Keyboard

Turn Voice Input On / Off - Android

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Language Selection - LG Lancet for Android

Here's how to change the language used on your Lancet for Android.

LG Lancet™ for Android™ Simulator: Adding and Changing a Lock Screen Shortcut

An interactive guide on how to add and change a lock screen shortcut on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Changing the Language

An interactive guide for changing the language settings on your LG Lancet for Android.

Lock, Unlock, Password & Security

Enable / Disable / Modify Screen Lock - LG Lancet for Android

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your LG Lancet for Android.

Manage Screen Lock Settings - LG Lancet for Android

Here's how to configure the screen lock settings for your LG Lancet for Android

Set Lock Screen Notifications - LG Lancet for Android

Here's how to manage how notifications appear on your LG Lancet when the screen is locked.

Set Up Face Recognition - LG Lancet for Android

Here's how to set up your facial recognition to unlock the screen on your LG Lancet for Android.

Smart Lock - LG Lancet for Android

Here's how to turn on and customize the Smart Lock setting on your Lancet for Android.

Unlock Screen - LG Lancet for Android

To unlock the screen on your Lancet for Android, check out this info.

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

LG Lancet™ for Android™ Simulator: Setting Screen Security

A visual guide for setting screen security to help protect your private information on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Unlocking the Screen

Learn how to unlock the screen on your LG Lancet for Android.

Memory/Storage

Check Device Storage - LG Lancet for Android

How to free up space if your device runs slowly or crashes / resets, apps freeze or you can't save media.

Export Contacts to SD / Memory Card - LG Lancet for Android

Here's how to export contacts to an SD / memory card in your LG Lancet for Android.

Format SD / Memory Card - LG Lancet for Android

Here's how to erase all data on the SD / memory card of your Lancet for Android.

Import Contacts from SD / Memory Card - LG Lancet for Android

Here's how to import contacts from an SD / memory card to your LG Lancet for Android.

Insert SD / Memory Card - LG Lancet for Android

Here's how to insert an SD / memory card into your LG Lancet for Android.

Insert the memory card that contained the songs from the play list

Here's what check if songs stored on your SD / memory card are missing from the playlist of your 3G Basic phone.

Move Files from Internal Storage to SD / Memory Card - LG Lancet for Android

Here's how to move files from internal storage on your LG Lancet to an SD / Memory card.

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

LG Lancet™ for Android™ Simulator: Inserting a microSD Card

Discover how to insert a microSD card into your LG Lancet for Android to add more memory for things like photos, videos, music and documents.

LG Lancet™ for Android™ Simulator: Removing a microSD Card

Learn how to remove a microSD card from your LG Lancet for Android.

Remove SD / Memory Card - LG Lancet for Android

Here's how to remove the SD / memory card from your LG Lancet for Android.

Mobile Hotspot

LG Lancet™ for Android™ Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your LG Lancet for Android as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Apple Music - My Verizon app - Opt In

Here's how to add Apple Music from your My Verizon app.

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Subscribe to Apple Music - My Verizon Website

Here's how to add Apple Music from the My Verizon website.

Navigating & Multitasking

LG Lancet™ for Android™ Simulator: Multitasking Between Apps

An interactive guide on how to easily find, open and close apps that are running on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Using the Notification Panel

Discover how to access and clear the Notification Panel on your LG Lancet for Android.

Operating System & Software

Factory Data Reset (Powered Off) - LG Lancet for Android

Here's how to factory / hard reset your LG Lancet for Android if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Software Upgrade Assistant (LG) - Repair Assistant

Here's how to repair LG device software using a computer if an Over-the-Air update fails.

Factory Data Reset (Powered On) - LG Lancet for Android

Here's how to factory / hard reset your Lancet for Android if the screen freezes or call, app, audio or sync issues occur.

Install Device Software Updates - LG Lancet for Android

To check for or to install software updates on your LG Lancet for Android, view this info.

Protect Against Downloading Ransomware Malware - Android

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android

Here's how to remove ransomware from your device.

Software Upgrade Assistant (LG) - Initial Setup

Here's how to install the LG Software Upgrade Assistant on your PC or Mac.

Software Upgrade Assistant (LG) - Software Update

Here's how to update LG device software using a computer if an Over-the-Air update fails.

View Software Version - LG Lancet for Android

Here's how to view the software version your Lancet for Android is running.

SIM Card

Enable / Disable / Modify SIM PIN - LG Lancet for Android

Here's how to change the SIM PIN for your Lancet for Android or turn it on or off.

Insert SIM Card - LG Lancet for Android

Here's how to properly insert a SIM card into your LG Lancet to avoid potential service issues.

Remove SIM Card - LG Lancet for Android

Here's how to remove the SIM card from your Lancet for Android.

View SIM Card Number - LG Lancet for Android

Here's how to view the SIM card number associated with your Lancet for Android.

LG Lancet™ for Android™ Simulator: Inserting a Micro SIM Card

Discover how to insert a micro SIM card into your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Removing a Micro SIM Card

Learn how to remove a micro SIM card from your LG Lancet for Android.

SIM Card FAQs - Replace & activate a new card

Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) and switch to Verizon mobile.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Social Networking

LG Lancet™ for Android™ Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your LG Lancet for Android to help protect your account.

LG Lancet™ for Android™ Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your LG Lancet for Android.

Manage Facebook Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Samsung Galaxy Core Prime Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Samsung Galaxy Core Prime to help protect your account.

Sounds, Volume & Audio

Record and Play File - Voice Recorder - LG Lancet for Android

To record and play a sound file on your Lancet for Android, check out this info.

Save a Ringtone - LG Lancet for Android

Here's how to save an audio file as a ringtone on your Lancet for Android via the Messaging app.

Volume Controls - LG Lancet for Android

Here's how to adjust the volume if your LG Lancet doesn't vibrate or play sounds when receiving calls / messages.

Set Ringtones / Notification Sounds - LG Lancet for Android

Here's how to select or change ringtones / notification sounds on your LG Lancet for Android.

Turn Off All Sounds - LG Lancet for Android

Here's how to turn off / silence all sounds on your LG Lancet for Android.

Status Indicators/Lights

View Signal Strength - LG Lancet for Android

Here's how to view signal strength on the LG Lancet for Android.

TV

Verizon Cloud - Android Smartphone - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android smartphone.

Text & Multimedia Messaging

Cut, Copy and Paste Text - LG Lancet for Android

Here's how to cut, copy and paste text on your LG Lancet for Android.

Auto Receive Messages - LG Lancet for Android

Here's how to check settings on your Lancet for Android if you're not receiving your picture / video messages.

Create and Send a Text Message - LG Lancet for Android

Here's how to create and send a text message via the Messaging app on your LG Lancet for Android.

Delete Messages - LG Lancet for Android

Here's how to delete text messages from your LG Lancet for Android via the Messaging app.

Text Message Signature - LG Lancet for Android

To add, remove or edit the text message signature on your Lancet for Android, view this info.

Turn Message Delivery Confirmation Setting On / Off - LG Lancet for Android

To receive delivery confirmation for messages sent from your LG Lancet, view this.

View Text Messages - LG Lancet for Android

Here's how to view text messages via the Messaging app on your Lancet for Android.

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

LG Lancet™ for Android™ Simulator: Attaching a Video to a Text Message

Discover how to attach a video to a text message using your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Forwarding a Text Message

Learn how to forward a text message using your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Recording a Message

Learn how to create and send a text message using your voice on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Replying to a Text Message

Learn how to reply to a text message on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Sending a Text Message

Discover how to text with your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Sending a Text Message to Multiple Contacts

Discover how to send a text message to multiple contacts from your LG Lancet for Android.

Motorola Connect - Android™

Here's how to set up and use Motorola Connect.

Mute / Unmute Messages

Here's how to mute or unmute a conversation via Verizon Messages (Message+) or iMessage.

Report Spam Messages

Here's how to report Spam messages if you are receiving unwanted text messages.

Save a Picture / Video Message - Android Smartphone

Here's how to save a picture or video file sent as a message to your Android smartphone.

Text Message Notification Settings - Android™

Here's how to turn text message notifications for your Android smartphone on or off via the Messaging app.

Text Message Notification Settings - LG Lancet for Android

Here's how to turn text message notifications for your Lancet for Android on or off via the Messaging app.

Text to Landline FAQs

Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Texting FAQs - International messaging & email to text

Learn about sending and receiving texts, including how to block texts, restore deleted texts, text to and from email, and send international messages.

Verizon Messages - Website - Save / Print Text Messages

Here's how to save or print text messages from your computer via your My Verizon account.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:05)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:05

Tips, Tricks & Shortcuts

Capture a Screenshot - LG Lancet for Android

Here's how to capture a screenshot on your LG Lancet for Android.

LG Lancet™ for Android™ Simulator: Finding More Help

Discover how to find more help with using your LG Lancet for Android through videos and tutorials.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Manage TTY Settings - LG Lancet for Android

To change the TTY settings on your LG Lancet for Android, check out this info.

Configure TalkBack / Screen Reader Settings - Android

Here's how to configure TalkBack / Screen reader settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn Assisted Dialing On / Off - LG Smartphones

Here's how to change call settings if you're getting an error message when making calls.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Wallpapers/Theme

LG Lancet™ for Android™ Simulator: Changing the Wallpaper

Discover how to change the background of the Home screen on your LG Lancet for Android.

Wi-Fi & Network

Add a Wi-Fi Network - LG Lancet for Android

Here's how to add a Wi-Fi network to your Lancet for Android.

Access Wi-Fi Direct - LG Lancet for Android

Here's how to use Wi-Fi Direct so you can easily connect your Lancet with other Wi-Fi capable devices.

Add a Virtual Private Network - LG Lancet for Android

Here's how to add a virtual private network (VPN) to your LG Lancet.

Auto Switch Between Wi-Fi & Mobile Data Networks - LG Lancet for Android

To allow your LG Lancet for Android to auto switch between Wi-Fi and mobile data, view this.

Remove Wi-Fi Connection - LG Lancet for Android

Here's how to remove a saved Wi-Fi network from your Lancet for Android.

Tethered Modem Connection - LG Lancet for Android

Here's how to use your LG Lancet as a modem to connect to the internet via USB or Bluetooth.

Turn Wi-Fi On / Off - LG Lancet for Android

Here's how to turn Wi-Fi for your LG Lancet on or off.

LG Lancet™ for Android™ Simulator: Connecting to a Wi-Fi Network

Learn how to connect to a Wi-Fi network, so you can access the Internet without using data on your LG Lancet for Android.

Network Mode Settings - LG Lancet for Android

View this info on Network Mode Settings if you're having issues with calls, messages or data services.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Wi-Fi Calling - Android™ - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.