Text, Picture and Video Messaging Terms & Conditions

Messaging-capable phone required. Camera phone required for Picture and Video Messaging; some camera phone models may not support Video Messaging. Instant messages are charged as text messages. Text, picture and video messages sent are billed per address. Unless your plan specifically includes International Messaging, Messaging Bundle benefits do not apply (except for international messaging to and from Canada, Mexico and Puerto Rico). Sending and receiving picture and video messages will not be billed transport unless you are roaming. When roaming internationally, different charges may apply and Messaging Bundle allowances may not apply; see Verizon Wireless International Services for more information. See VText.com for information about Text Alerts. We reserve the right to block unsolicited messages, but you may receive them. Messages not delivered within five (5) days from receipt on our network will be deleted. We do not guarantee that messages will be received and are not responsible for lost or misdirected messages. Text messages cannot exceed 160 characters, including the sender’s callback number and the destination number/email address. Some phone models support a higher character limit and enhanced messaging features, which the message recipient may not be able to view if their service provider or phone does not support them. Picture and Video Messaging is subject to the Use Agreement posted at vzwpix.com. Canceling a picture or video message after pressing SEND may result in messages sent with only partial content. You can control receipt of picture and video messages using your phone’s “prompt mode” feature.

Premium Text Messaging Programs

Parents and Account Holders: Note that users on an account may directly access text and premium text message programs and incur charges. If you do not want a user on your account to access such content, or feel that certain material is inappropriate, you may block text messaging. These programs are sponsored by third parties and identified by unique five or six-digit numbers ("short codes"). Programs and opt-in requirements vary. Standard messaging charges apply to all messages sent and received via short codes. Some programs also charge additional premium fees, ("Premium Programs"), the amount and billing frequency of which will be disclosed at time of opt-in and billed on your Verizon Wireless bill. To opt in, send a text message to the applicable short code and follow any instructions. To opt out at any time, send the words CANCEL, END, QUIT, STOP or UNSUBSCRIBE to the applicable short code. To get more information, including contact details for the third-party sponsor, send the word HELP to the applicable short code. Some campaigns may be subject to additional terms and conditions. To block "Premium Programs" you can request a premium SMS block.

Unlimited Mobile to Mobile Messaging Bundle

Subject to Text, Picture and Video Messaging terms and conditions. May require subscription to new Plan. Cannot be combined with any other bundle that includes a text or picture/video message allowance. Applies only to text, picture and video messages sent to and received from other Verizon Wireless ten-digit phone numbers. Premium text messaging and instant messaging fees are not included.

$5 Monthly Messaging Bundle.

Subject to Text, Picture, and Video Messaging terms and conditions. Mobile to Mobile Messaging benefits do not apply and premium text messaging fees are not included.

Text to Landline.

Subject to Customer Agreement, Calling Plan and Messaging terms and conditions. Messages may only be sent to eligible published landline telephone numbers in the United States (excluding U.S. possessions and territories). Not available when roaming internationally even if text messaging is available. You must opt-in each landline telephone number individually to send messages to that number. Once you have opted-in a number, all future text messages addressed to that number will be sent as text to landline messages and billed as such only upon successful delivery. You will be billed 25¢ for each Text to Landline message successfully delivered to a landline destination. Calls to retrieve reply messages are billed per your Calling Plan. You can opt-out a landline telephone number at any time by sending a text message to '1150' with the words "Opt Out", a space, and the 10-digit landline phone number in the message body. Messages cannot exceed 160 characters even if your phone supports longer text messages; content beyond the 160th character will not be included in the recorded message. Not all message content may be translatable.

Last Updated: 03/2009