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Moto X™ by Motorola - Support Overview
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- Apps & Widgets
- Features
- How to Use
- Simulator
- Troubleshooting
Download and Install Samsung Gear Manager - Android®
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Activate / Set Up Device - Moto X™
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Activate New Device - Existing Verizon Customer
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Activate Your Device FAQs
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Activate Your New or Certified Pre-owned Smartphone
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Bring Your Own Device (BYOD) - Switch to Verizon
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Connect Your Device Directly to the PC
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How to use Verizon Cloud
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Insert SIM Card - The new Moto X™
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Obtaining USB Drivers for your Wireless Device
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Perform Over-The-Air Activation (OTA)
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Prepare for an International Trip
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Set up Verizon Prepaid Service - Android™
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Swap devices with someone on your account
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Top 10 Things to Do with Your New Smartphone
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Turn Android™ Device Protection On / Off - The new Moto X™
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Validate Emergency Address (E911)
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Video: How to Activate Your Device(length: 3:07)
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Video: How to Swap Phones on Your Account (length: 1:54)
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Video: What is Verizon Cloud?(length: 1:20)
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Content Transfer Center
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Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
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Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
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Move Media Files to / from Computer - Moto X
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Supported File Types for Transfer Via Bluetooth® - Blackberry®
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Take and Share a Picture - Moto X™
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Transfer Content - Apple® iPhone® to Android™
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Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)
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Transfer Data via Android Beam - Moto X™
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Turn Android Beam On / Off - Moto X™
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Verizon Cloud - Transfer Content - Android Smartphone
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Video: Use the Content Transfer App to Move Content Between Devices(length: 2:58)
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Certified Like-New Replacement
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How to Check Verizon Wireless Service Availability
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How to Clean / Disinfect Your Device
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Moto X™ by Motorola Simulator: Accessing Settings
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Moto X™ by Motorola Simulator: Getting to Know Your Phone
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Moto X™ by Motorola Simulator: Turning the Phone On and Off
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View Signal Strength - Moto X™
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Battery Issues - Battery Usage
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Battery Troubleshooting Basics
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Power & Charging Issues - Non-Removable Battery Devices
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Power & Charging Issues - Removable Battery Devices
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Power Cycle the Wireless Device
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Power Saver Settings - Motorola Moto X™ 4G LTE
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Restart Device - Moto X™
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Turn Battery Optimization On / Off - Android™ 6.x and higher (Motorola / Nexus)
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View / Extend Battery Life - Moto X™
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View Battery Info - Moto X™
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Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
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Connect your Vehicle to Bluetooth®
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Create a Paired Connection - Windows
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Delete Paired Bluetooth® Connection - Android™
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Moto X™ by Motorola Simulator: Pairing with a Bluetooth Device
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Moto X™ by Motorola Simulator: Sending Photos Using Bluetooth®
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Resolving Car Kit mode
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Send Contact via Bluetooth® - Moto X™
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Turn Bluetooth On / Off - Moto X
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Add / Remove Spam Blocks - My Verizon Website
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Add / Remove Speed Dial Number - Moto X
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Add a Block - Call & Message Blocking - My Verizon Website
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Call History - Moto X™
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Call Waiting - Smartphone
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Call a Number - Moto X™
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Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly
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Manage DTMF Tones - Moto X™
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Manage Do Not Disturb Settings - Moto X™
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Moto X™ by Motorola Simulator: Calling by Voice
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Moto X™ by Motorola Simulator: Changing the Ringtone
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Moto X™ by Motorola Simulator: Placing a Call to a Contact
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Moto X™ by Motorola Simulator: Placing a Call to a New Number
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Moto X™ by Motorola Simulator: Returning to a Call
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Moto X™ by Motorola Simulator: Setting to Silent
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Moto X™ by Motorola Simulator: Teaching Kids How to Dial 911
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Moto X™ by Motorola Simulator: Turning Airplane Mode On and Off
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Moto X™ by Motorola Simulator: Viewing a Missed Call and Adding It as a Contact
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Move Pictures / Videos to Device - Android™ Smartphone
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Place a Conference Call - Moto X™
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Redial - Moto X™
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Remove a Block - Call & Message Blocking - My Verizon Website
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Turn Airplane Mode On / Off - Moto X™
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Video: Verizon Messages - HD Video Calling(length: 1:46)
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What is Wi-Fi Calling? - FAQs
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Wi-Fi Calling - Android™ - Determine Wi-Fi Call
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Access Google™ Photos - Android™
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Ensure Picture / Video Message does not Exceed File Size Limit
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Moto X™ by Motorola Simulator: Accessing the Camera from the Lock Screen
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Moto X™ by Motorola Simulator: Adjusting the Video Setting for Sharing
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Moto X™ by Motorola Simulator: Capturing and Viewing Screenshots
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Moto X™ by Motorola Simulator: Changing the File Size of Pictures
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Moto X™ by Motorola Simulator: Recording a Video
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Moto X™ by Motorola Simulator: Sharing Photos
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Moto X™ by Motorola Simulator: Sharing Videos
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Moto X™ by Motorola Simulator: Taking a Picture
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Moto X™ by Motorola Simulator: Taking a Picture While Recording a Video
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Moto X™ by Motorola Simulator: Taking a Selfie
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Moto X™ by Motorola Simulator: Turning the Flash On
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Moto X™ by Motorola Simulator: Zooming In and Out
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Move Media Files to / from Computer - Moto X
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Quick Capture - Moto X™
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Record and Share a Video - Moto X™
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Share Video from Gallery - Moto X™
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Supported file types for Picture / Video Messaging
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Take and Share a Picture - Moto X™
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View Pictures / Videos - Moto X™
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Create a Paired Connection - Windows® 7
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Resolve Windows Device Manager Conflicts
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Tethered Modem Connection - Moto X™
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USB Debugging Mode - Moto X™
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Add a Contact - Moto X™
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Back Up Contacts - Backup Assistant℠ Plus - Moto X™
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Caller ID Image - Moto X™
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Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone
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Choose Contacts to Display on Device
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Contact Display Options - Moto X™
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Delete a Contact - Moto X™
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Edit a Contact - Moto X™
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Export Contact / Address Book Info to .CSV Files - Microsoft® Windows Mail / Microsoft Outlook
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Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™
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Export Contacts to SD / Memory Card - Moto X™
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Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
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Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage
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Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
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Import Contacts - Android™ - Backup Assistant
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Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
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Import Contacts from SD / Memory Card - Moto X™
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Import Contacts to Gmail (Non-Android Device)
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Link / Unlink Contacts - Moto X™
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Moto X™ by Motorola Simulator: Adding a Contact
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Moto X™ by Motorola Simulator: Adding and Deleting Contacts from Favorites
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Moto X™ by Motorola Simulator: Assigning a Picture to a Contact
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Moto X™ by Motorola Simulator: Assigning a Ringtone to a Contact
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Moto X™ by Motorola Simulator: Sharing a Contact's Information
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Restore Contacts - Backup Assistant℠ Plus - Moto X™
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Send Contact via Bluetooth® - Moto X™
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Verizon Cloud - Android Smartphone - Back Up Contacts / Media
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Video: Managing Contacts Using My Verizon(length: 2:21)
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Video: Managing Duplicate Contacts Using Google(length: 2:45)
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Video: Managing Duplicate Contacts Using Your Android Device(length: 3:21)
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View Contact Sync Source - Moto X™
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View Contact Sync Source - The new Moto X™
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Allow / Deny Data Roaming - Moto X™
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Bonus Data FAQs
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Conserve Data Usage - Google+
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Data Gifting FAQs
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Data Utilization FAQs
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Email Account Data Usage Settings - Moto X™
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Manage Data Usage - Moto X™
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PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
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Turn Data On / Off - Moto X™
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Turn Facebook® Video Autoplay On / Off
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View / Restrict Data Usage by App - Moto X™
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Auto Date and Time - Android™
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Set Date and Time - Moto X™
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Damaged Device Fee FAQs
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How to Identify Device Damage
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How to Locate ESN or MEID Serial Numbers on Phones
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My Verizon Website - View Device Info
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Understanding ESN and MEID Numbers
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View Device ID (ESN / IMEI / MEID) - Moto X™
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View MAC Address - Moto X™
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View Phone Number - Moto X™
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View Phone Number - The new Moto X™
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Adjust Account Sync Settings - Moto X™
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Adjust Brightness / Display Settings - Moto X
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Configure Company Name ID
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Disable Automatic Configuration and Proxy Server Settings
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Manage DTMF Tones - Moto X™
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Moto X™ by Motorola Simulator: Adjusting the Screen Timeout
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Moto X™ by Motorola Simulator: Using the Battery Saver Mode
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Quick Settings - Moto X™
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Set Up Printing - Moto X™
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Touchless Control - Moto X™
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Turn Airplane Mode On / Off - Moto X™
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Turn Screen Rotation On / Off - Moto X™
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Turn TalkBack On / Off - Android
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USB Debugging Mode - The new Moto X™
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Add a Personal / Corporate Email Account - Moto X™
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Add an Existing Google™ Account - Moto X™
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Adjust Account Sync Settings - Moto X™
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Compose and Send Email Message - Moto X™
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Configure the Email Client to Leave Messages on Server after Retrieval
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Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
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Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
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Create a New Google™ Account - Moto X™
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Delete Email Messages - Moto X™
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Email Account Common Settings - Moto X™
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Email Account Data Usage Settings - Moto X™
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Email Account Notification Settings - Moto X™
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Email Account Password and Server Settings - Moto X™
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Email Account Signature Settings - Moto X™
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Email Account Sync Frequency Settings - Moto X™
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Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™
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Gmail for Android - Reply to a Message
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Gmail™ for Android™ - Auto Signature
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Gmail™ for Android™ - Compose and Send a Message
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Gmail™ for Android™ - Delete Messages
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Gmail™ for Android™ - Manage Notifications
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Gmail™ for Android™ - View Account Address / Username
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Gmail™ for Android™ - View Messages
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Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
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Leave or Remove Copies of Email Messages on the Messaging Server
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Manage Corporate Email Settings - Moto X™
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Moto X™ by Motorola Simulator: Forwarding an Email
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Moto X™ by Motorola Simulator: Including an Email Attachment
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Moto X™ by Motorola Simulator: Replying to an Email
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Moto X™ by Motorola Simulator: Sending an Email
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Moto X™ by Motorola Simulator: Setting Up Corporate Email
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Moto X™ by Motorola Simulator: Setting Up Personal Email
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Moto X™ by Motorola Simulator: Switching Between Email Accounts
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Perform a Gmail™ Sync - Moto X™
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Perform a Gmail™ Sync - The new Moto X™
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Recover Gmail™ Sign-in Information
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Remove Gmail™ Account - Moto X™
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Remove Gmail™ Account - The new Moto X™
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Remove a Personal / Corporate Email Account - Moto X™
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Standard Email Messaging Ports
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Unlock a Gmail™ Account
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Update the Gmail Password - Android™
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Video: Troubleshooting Personal and Corporate Email(length: 3:21)
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View and Reply to an Email Message - Moto X
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Find My Device - Android™ - Remotely Locate Device
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Find My Device - Android™ - Remotely Lock Device
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Find My Device - Android™ - Remotely Ring Device
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How to Find Your Lost or Stolen Phone or Tablet
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Turn Find My Device On / Off - Android™
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E911 Compliance FAQs
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GPS Location Settings - Android™
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Google Maps™ - Add Layers
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Google Maps™ - Download an Offline Map
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Google Maps™ - Find Current Location
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Google Maps™ - Find Driving Directions
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Improving GPS Performance
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Turn GPS Location On / Off - Moto X™
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Google Maps™ - Gestures
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Google™ Backup and Restore - Moto X™
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Google™ Backup and Restore - The new Moto X™
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Customize Your Home Screen - Moto X
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Moto X™ by Motorola Simulator: Adding Folders to the Home Screen
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Moto X™ by Motorola Simulator: Adding Widgets and Apps to the Home Screen
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Moto X™ by Motorola Simulator: Adjusting Widgets and Apps on the Home Screen
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Moto X™ by Motorola Simulator: Removing Widgets and Apps from the Home Screen
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View Home Screen Panels - Moto X™
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Configure Broadcast Settings - Mobile / Wi-Fi Hotspot - Moto X™
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Manage Mobile / Wi-Fi Hotspot Settings - Moto X™
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Turn Mobile / Wi-Fi Hotspot On / Off - Moto X™
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Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet
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Access Websites - Mobile Web
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Add a Virtual Private Network - Moto X™
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Change the Browser Start / Home Page - Moto X™
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Chrome Browser - Android - Access Websites
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Chrome Browser - Android - Clear Temporary Internet Files
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Chrome™ Browser - Android™ - Add a Browser Bookmark
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Chrome™ Browser - Android™ - Allow / Block Browser Cookies
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Chrome™ Browser - Android™ - Delete a Browser Bookmark
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Chrome™ Browser - Android™ - Edit a Browser Bookmark
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Chrome™ Browser - Android™ - Open a Browser Bookmark
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Chrome™ Browser - Android™ - Save Pictures from Browser
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Chrome™ Browser - Android™ - Turn JavaScript On / Off
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Delete Temporary Internet Files and Cookies - Safari
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Disable Work Offline - Internet Browser
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How to Check Your Internet Connection Speed
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Moto X™ by Motorola Simulator: Bookmarking a Website
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Moto X™ by Motorola Simulator: Navigating to a Website
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Moto X™ by Motorola Simulator: Searching the Web by Voice
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Moto X™ by Motorola Simulator: Using Web Browser Windows
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Power Cycling and Launching Mobile Web Browser
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Turn Data On / Off - Moto X™
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View Browser History - Android™
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Turn Voice Input On / Off - Android™
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Language Selection - Moto X™
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Moto X™ by Motorola Simulator: Changing the Language
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Device Locking FAQs
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Enable / Disable / Modify Screen Lock - Moto X™
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Manage Screen Lock Settings - Moto X™
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Moto X™ by Motorola Simulator: Setting Screen Security
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Moto X™ by Motorola Simulator: Unlocking the Screen
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Set Lock Screen Notifications - Moto X™
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Set Up Face Recognition - Moto X™
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Smart Lock - Moto X™
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Turn Off Screen Lock - Moto X™
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Unlock Screen - Moto X™
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Check Device Storage - Moto X™
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Export Contacts to SD / Memory Card - Moto X™
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Format SD / Memory Card via PC
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Import Contacts from SD / Memory Card - Moto X™
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Insert the memory card that contained the songs from the play list
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Verizon Cloud - Website - View Storage Meter / Upgrade Memory
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Moto X™ by Motorola Simulator: Setting Up Mobile Hotspot
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Apple Music - My Verizon Website - Opt In
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Apple Music - My Verizon app - Opt In
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How to Use Apple Music FAQs
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Move Music to Device - Android™ Smartphone
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Moto X™ by Motorola Simulator: Multitasking Between Apps
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Moto X™ by Motorola Simulator: Navigating Multiple Home Screens
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Moto X™ by Motorola Simulator: Using the Notification Panel
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View, Open or Close Recently Used Apps - Moto X™
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Moto X™ by Motorola Simulator: Using Near Field Communication
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Tap & Pay - Moto X™
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Transfer Data via Android Beam - Moto X™
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Turn Android Beam On / Off - Moto X™
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Turn NFC On / Off - Moto X™
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Factory Data Reset (Powered Off) - Moto X™
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Factory Data Reset (Powered Off) - The new Moto X™
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Factory Data Reset (Powered On) - Moto X™
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Factory Data Reset (Powered On) - The new Moto X™
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Install Device Software Update - Moto X™
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Protect Against Downloading Ransomware Malware - Android™
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Reboot the Router
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Remove Ransomware From the Device - Android™
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Software Upgrade / Repair Assistant (Motorola) - Initial Setup
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Software Upgrade / Repair Assistant (Motorola) - Software Update
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View Software Version - Moto X™
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Insert SIM Card - Moto X™
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Insert SIM Card - The new Moto X™
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Moto X™ by Motorola Simulator: Inserting a Nano SIM Card
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Moto X™ by Motorola Simulator: Removing a Nano SIM Card
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My Verizon Website - Locate the SIM PIN / PUK
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Remove SIM Card - Moto X™
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Remove SIM Card - The new Moto X™
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SIM Card FAQs - Replace & activate a new card
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SIM Card Tips and Tricks
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Unblock SIM PIN - Android Smartphones / Tablets
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View SIM Card Number - Moto X™
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Manage Facebook® Privacy
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Moto X™ by Motorola Simulator: Adding a Facebook® Account
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Moto X™ by Motorola Simulator: Logging Out of Facebook
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Moto X™ by Motorola Simulator: Posting Facebook® Status Updates
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Resolve Volume Issues
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Set Ringtones / Notification Sounds - Moto X™
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Use Speakerphone - Moto X™
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Vibrate Mode - Moto X™
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Volume Controls - Moto X™
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Volume Controls - The new Moto X™
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Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV
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View Device Screen on TV - Moto X™
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Auto Receive Messages - Moto X™
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Cancel Text Messaging Subscriptions
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Create and Send a Text Message - Moto X™
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Cut, Copy and Paste Text - Moto X™
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Delete Messages - Moto X™
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Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device
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Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
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Moto X™ by Motorola Simulator: Attaching a Video to a Text Message
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Moto X™ by Motorola Simulator: Forwarding a Text Message
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Moto X™ by Motorola Simulator: Recording a Message
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Moto X™ by Motorola Simulator: Replying to a Text Message
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Moto X™ by Motorola Simulator: Sending a Text Message
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Moto X™ by Motorola Simulator: Sending a Text Message to Multiple Contacts
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Motorola Connect - Android™
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Save a Picture / Video Message - Android™ Smartphone
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Send Picture/Video Message using Email
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Set Default Messaging App - Moto X™
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Text Message Notification Settings - Android™
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Text to Landline FAQs
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Texting FAQs - International messaging & email to text
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Turn Message Delivery Confirmation Setting On / Off - Moto X™
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Verizon Messages - Website - Print Text Messages
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Video: Verizon Messages - Basic Use (length: 1:24)
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Video: Verizon Messages - Getting Creative(length: 1:31)
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Video: Verizon Messages - On the Move(length: 2:04)
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View Text Messages - Moto X™
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Android™ - Access Menus with Long Press
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Capture a Screenshot - Moto X™
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Moto X™ by Motorola Simulator: Finding More Help
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Moto X™ by Motorola Simulator: Setting a Calendar Alarm
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Moto X™ by Motorola Simulator: Using Moto
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Moto X™ by Motorola Simulator: Using Moto Display
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Top 10 Things to Do with Your New Smartphone
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Accessibility Settings - Android™
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Configure TalkBack Settings - Android
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Magnification Gestures / Touch Zoom - Android™
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Manage TTY Settings - Moto X™
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Turn Assisted Dialing On / Off - Motorola Smartphones
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Turn TalkBack On / Off - Android
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Moto X™ by Motorola Simulator: Changing the Wallpaper
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Access Wi-Fi Direct - Moto X™
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Add a Virtual Private Network - Moto X™
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Add a Wi-Fi Network - Moto X™
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Auto Switch Between Wi-Fi & Mobile Data Networks - Moto X™
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Moto X™ by Motorola Simulator: Connecting to a Wi-Fi Network
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Network Mode Settings - Moto X™
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Remove Wi-Fi Connection - Moto X™
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Turn Wi-Fi On / Off - Moto X™
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Video: Troubleshooting a Wi-Fi Connection(length: 2:55)
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Wi-Fi Calling - Android™ - Determine Wi-Fi Call
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