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My Verizon Terms & Conditions

  1. Customer Agreement

    Your use of My Verizon and any My Verizon services is subject to the terms and conditions of your customer agreement, including the dispute resolution provisions.
  2. Password/Personal Identification Number (PIN)

    You are solely responsible for maintaining the confidentiality of your password and/or PIN code. If your password or PIN code is lost, stolen or used without your permission, call us immediately at 1-800-922-0204. If you disclose your password or PIN to a third party bill payment vendor, Verizon Wireless is not responsible for the accuracy and timeliness of your bill payments.

    You consent to delivery of PIN codes by text message to your wireless phone unless Verizon Wireless determines that your wireless phone is not capable of receiving text messages.
  3. Paperless Billing

    You may enroll in paperless billing through My Verizon, which means you will no longer receive a paper bill and you accept the presentation of your bill online through My Verizon or by email.
  4. Trademarks

    You may not use any Verizon Wireless trademarks or service marks without Verizon Wireless's prior written permission. For information about usage or licensing, see our Website Use Terms and Conditions.
  5. U.S. Export Laws

    Your use of Verizon Wireless online services is subject to U.S. export control laws and regulations. You represent that you are not a citizen of an embargoed country or prohibited end user under applicable U.S. export and anti-terrorism laws, regulations and lists. You will not use, export or allow a third party to use or export Verizon Wireless online services in any manner that would violate applicable law, including but not limited to applicable export control laws and regulations.
  6. Privacy

    For information on privacy, see our Privacy Policy.
  7. Website Use Terms and Conditions

    Your use of My Verizon is subject to our Website Use Terms and Conditions.
  8. No Warranties

    Any Verizon Wireless material on this server is provided "as is" and "as available" and may include technical inaccuracies or typography error. Verizon Wireless makes no guarantee that communications or transactions conducted online will be absolutely secure or free from harmful components. There may be times when service is unavailable. Verizon Wireless provides no warranties of any kind, either express or implied, including, but not limited to warranties of title, non-infringement or implied warranties of merchantability or fitness for a particular purpose. No advice or information given by Verizon Wireless, its affiliates or their respective employees shall create any warranty hereunder. Verizon Wireless is not responsible for any damages incurred, consequential or otherwise.