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Samsung 3G Network Extender - Support Overview

Find support and online tools for your Samsung Network Extender.
Network Extender User Guide (PDF)
This user guide can help you get the most out of your device.

Troubleshoot Network Extender
This online tool will help you identify and resolve problems with your device.

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Basics

3G Network Extender FAQs

Improve network signal strength in your home or small business with the Network Extender. Learn what it is, how to set it up, troubleshooting tips and more.

3G Network Extender for Business

Find general information on how to set up and use your Network Extender for business, including User Guide, FAQs and a reset tool.

3G Network Extender for Business FAQs

Improve coverage in your office with the Network Extender for Business. Learn what it is, how to set it up, troubleshooting tips and more.

4G LTE Network Extender

Find everything you need to support your 4G LTE Network Extender including FAQs, the User Guide and a reset tool.

4G LTE Network Extender FAQs

Improve coverage in your office with the 4G LTE Network Extender. Learn what it is, how to set it up, troubleshooting tips and more.

4G LTE Network Extender for Enterprise

Find everything you need to support your 4G LTE Network Extender for Enterprise including FAQs, the User Guide and a reset tool.

4G LTE Network Extender for Enterprise FAQs

Improve coverage in your office with the 4G LTE Network Extender for Business. Learn what it is, how to set it up, troubleshooting tips and more.

How to Check Verizon Wireless Service Availability

Learn how to check if your location has Verizon wireless service available. Follow these instructions to see if there's coverage in your area.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Minimum Requirements and Device Capabilities - Verizon Wireless Network Extender (EvDO)

Here's info on the requirements and capabilities of the Verizon Wireless 3G Network Extender (EvDO).

Minimum System Requirements and Device Capabilities - Verizon Wireless Network Extender (1X)

Here's info on minimum system requirements and device capabilities for your Verizon Wireless Network Extender (1X).

Network Extender Overview

Find general information on how to set up and use your Network Extender, including User Guide and FAQs.

Network Extender Reference Guide

Here's how to determine what type of Network Extender you have.

Network Extender for Business Web Server FAQs

Learn about the Network Extender for Business Web Server, a management interface that lets you manage the settings of each of your devices.

Re-installing PC Card / USB Modem Drivers

Here's how to reinstall PC Card / USB Modem drivers on your Windows computer.

Battery & Power

Power the Device On / Off - 3G Network Extender 1X/EvDO/Business

Here's how to turn your 3G Network Extender 1X/EvDO / Business on or off.

Calling & Dialing

Disable Wait for Dial Tone - Windows®

Here's how to disable the Wait for Dial Tone feature for a phone or modem via your Windows computer.

Ensure Minimum Speed / Bandwidth Requirements - Verizon Wireless 3G Network Extender (1X)

Here's how to check your 3G Network Extender (1X) for minimum speed and bandwidth requirements.

Ensure Minimum Speed / Bandwidth Requirements - Verizon Wireless 3G Network Extender (EvDO)

Here's how to check the minimum speed and bandwidth requirements for your 3G Network Extender (EvDO).

Ensure Minimum Speed / Bandwidth Requirements - Verizon Wireless 3G Network Extender for Business

Here's how to check minimum speed and bandwidth requirements for your 3G Network Extender for Business

Register on the Network and Place a Call - Verizon Wireless 3G Network Extender - 1X / EvDO

Here's how to register your 3G Network Extender - 1X / EvDO on the network and place a call.

Register on the Network and Place a Call - Verizon Wireless 3G Network Extender for Business

Here's how to ensure your 3G Network Extender for Business is registered and able to place a call.

Turn HD Voice On / Off - 3G Network Extender - Smartphone

Here's how to turn HD Voice off to connect to a 3G Network Extender from your smartphone.

Verify Connection - Verizon Wireless 3G Network Extender - 1X / EvDO

Here's how to verify your connection to your Verizon Wireless 3G Network Extender.

Verify Connection - Verizon Wireless 3G Network Extender for Business

Here's how to verify your connection to your Verizon Wireless 3G Network Extender for Business.

Device ID & Info

Device Reference - Verizon Wireless 3G Network Extender (1X)

Here's a list of device references for your Verizon Wireless 3G Network Extender.

Device Reference - Verizon Wireless 3G Network Extender (EvDO)

Here's some info and explanations for the various LED indicators, ports, etc. on your 3G Network Extender (EvDO).

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Verizon Wireless Network Extender - View MAC Address

Here's how to view the MAC address on your Network Extender.

View MAC Address - 4G LTE Network Extender for Enterprise

Here's how to view the MAC address of your 4G LTE Network Extender for Enterprise.

Device Settings

Adjust Router Quality of Service (QoS) Settings

Here's how to adjust Router Quality of Service settings.

Managed Access (Prioritized) Callers

Add Contacts in Managed Access (My Verizon Website) - Verizon Wireless 3G Network Extender

Here's how to manage contacts that have access to your 3G Network Extender.

Configure Access Settings (My Verizon Website) - Verizon Wireless 3G Network Extender

Here's how to manage your Network Extender priority list via the My Verizon website.

Create Priority List - Verizon Wireless Network Extender for Business

Here's how to create a list of wireless numbers and user names that have priority access to your Verizon Wireless Network Extender for Business.

Delete / Edit Contacts in Managed Access (My Verizon Website) - Verizon Wireless Network Extender

To manage contacts that have access to your Verizon Wireless Network Extender, view this info.

Managing the Priority Access List - Verizon Wireless Network Extender for Business

Here's how to manage the priority access list for your NetworkExtender for Business.

Upload Priority List - Verizon Wireless Network Extender for Business

Here's how to manage Network Extender usage permissions and priority levels.

Router Configuration Changes

Adjust Firewall / DMZ Settings - Verizon Wireless Network Extender

Here's how to verify firewall / DMZ settings on the Network Extender.

How to Configure Routers for Network Extender

Step-by-step instructions for how to configure D-Link, Linksys/Cisco, Comcast, Time Warner and Netgear routers for Network Extender.

Unblock Ports / IP Addresses - Verizon Wireless Network Extender

Here's the list of ports and IP addresses to unblock on the Network Extender to work with your ISP.

Status Indicators/Lights

LED Status Indicators - Verizon Wireless 3G Network Extender - 1X / EvDO / Business

Here's what the LED status indicators on your 3G Network Extender - 1X / EvDO / Business mean.

Meaning of LED Status Indicators - Verizon Wireless Network Extender for Business

Here's what the LED status indicators on your Verizon Wireless Network Extender for Business mean.