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HTC One® (M8) for Windows® - Support Overview
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- Features
- How to Use
- Troubleshooting
Activate / Set Up Device - HTC One® (M8) for Windows®
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Activate Your Device FAQs
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Bring Your Own Device (BYOD) - Switch to Verizon
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Connect Your Device Directly to the PC
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How to use Verizon Cloud
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Obtaining USB Drivers for your Wireless Device
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Perform Over-The-Air Activation (OTA)
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Prepare for an International Trip
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Remove SD / Memory Card - HTC One® (M8) for Windows®
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Swap devices with someone on your account
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Top 10 Things to Do with Your New Smartphone
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Validate Emergency Address (E911)
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Video: How to Activate Your Device(length: 3:07)
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Video: How to Swap Phones on Your Account (length: 1:54)
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Video: What is Verizon Cloud?(length: 1:20)
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Content Transfer Center
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Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
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Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
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Move Music Files from Device - HTC One® (M8) for Windows®
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Move Music Files to Device - HTC One® (M8) for Windows®
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Move Pictures / Videos from Device - HTC One® (M8) for Windows®
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Move Pictures / Videos to Device - HTC One® (M8) for Windows®
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Supported File Types for Transfer Via Bluetooth® - Blackberry®
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Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)
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Transfer Data via Tap+Send - HTC One® (M8) for Windows®
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Video: Use the Content Transfer App to Move Content Between Devices(length: 2:58)
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Certified Like-New Replacement
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How to Check Verizon Wireless Service Availability
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How to Clean / Disinfect Your Device
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View Signal Strength - HTC One® (M8) for Windows®
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Battery Issues - Battery Usage
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Battery Saver - HTC One® (M8) for Windows®
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Battery Troubleshooting Basics
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Power & Charging Issues - Non-Removable Battery Devices
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Power Cycle the Wireless Device
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Restart Device- HTC One (M8) for Windows
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Turn Battery Optimization On / Off - Android™ 6.x and higher (HTC)
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View Battery Info - HTC One® (M8) for Windows®
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Add a Bluetooth® COM Port (Incoming) - Windows®
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Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
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Connect your Vehicle to Bluetooth®
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Ensure the Bluetooth Device is Compatible with the Bluetooth Handheld
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Resolving Car Kit mode
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Send Contact via Bluetooth® - HTC One® (M8) for Windows®
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Turn Bluetooth On / Off - HTC One (M8) for Windows
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Add / Remove Spam Blocks - My Verizon Website
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Add a Block - Call & Message Blocking - My Verizon Website
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Call Waiting - Smartphone
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Call a Number - HTC One® (M8) for Windows®
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Delete Call History - HTC One® (M8) for Windows®
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Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly
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Manage DTMF Tones - HTC One® (M8) for Windows®
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Move Pictures / Videos to Device - Android™ Smartphone
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Place a Conference Call - HTC One® (M8) for Windows®
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Redial - HTC One® (M8) for Windows®
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Remove a Block - Call & Message Blocking - My Verizon Website
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Turn Airplane Mode On / Off - HTC One® (M8) for Windows®
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View Call History - HTC One® (M8) for Windows®
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Voice Activated Dialing - HTC One® (M8) for Windows®
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What is Wi-Fi Calling? - FAQs
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Ensure Picture / Video Message does not Exceed File Size Limit
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Move Pictures / Videos from Device - HTC One® (M8) for Windows®
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Move Pictures / Videos to Device - HTC One® (M8) for Windows®
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Send Picture to Online Album - HTC One® (M8) for Windows®
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Supported file types for Picture / Video Messaging
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Take and Send a Picture via Messaging - HTC One® (M8) for Windows®
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View Pictures - HTC One® (M8) for Windows®
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View Videos - HTC One® (M8) for Windows®
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Create a Paired Connection - Windows® 7
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Testing Network Connectivity via Timeless Ping - Windows®
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Testing Network Connectivity via Timeless Ping with Output - Windows®
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Testing Network Connectivity via Traceroute - Windows®
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Add a Contact - HTC One® (M8) for Windows®
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Back Up Contacts - Backup Assistant℠ Plus - HTC One® (M8) for Windows®
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Caller ID Image - HTC One® (M8) for Windows®
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Choose Contacts to Display on Device
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Delete a Contact - HTC One® (M8) for Windows®
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Edit a Contact - HTC One® (M8) for Windows®
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Export Contact / Address Book Info to .CSV Files - Microsoft® Windows Mail / Microsoft Outlook
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Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™
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Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
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Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage
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Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
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Import Contacts - Windows Phone
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Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
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Link a Contact - HTC One® (M8) for Windows®
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Restore Contacts - Backup Assistant℠ Plus - HTC One® (M8) for Windows®
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Send Contact via Bluetooth® - HTC One® (M8) for Windows®
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Unlink a Contact - HTC One® (M8) for Windows®
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Allow / Deny Data Roaming - HTC One® (M8) for Windows®
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Bonus Data FAQs
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Data Gifting FAQs
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Data Utilization FAQs
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Turn Data On / Off - HTC One® (M8) for Windows®
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Turn Facebook® Video Autoplay On / Off
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Set Date and Time - HTC One® (M8) for Windows®
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Check for Physical Damage
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Check for Water Damage - HTC
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Damaged Device Fee FAQs
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How to Locate ESN or MEID Serial Numbers on Phones
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My Verizon Website - View Device Info
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Starting the Wireless Zero Configuration Service - Windows® XP
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Understanding ESN and MEID Numbers
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View Device ID (ESN / IMEI / MEID) - HTC One® (M8) for Windows®
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View MAC Address - HTC One® (M8) for Windows®
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View Phone Number - HTC One® (M8) for Windows®
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Adjust Brightness - HTC One® (M8) for Windows®
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Adjust Screen Time Out - HTC One® (M8) for Windows®
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Configure Company Name ID
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Disable Automatic Configuration and Proxy Server Settings
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Display Theme Settings - HTC One® (M8) for Windows®
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Manage DTMF Tones - HTC One® (M8) for Windows®
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Turn Airplane Mode On / Off - HTC One® (M8) for Windows®
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Add a Microsoft® Account - HTC One® (M8) for Windows®
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Add a Personal Email Account - HTC One® (M8) for Windows®
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Compose and Send Email Message - HTC One® (M8) for Windows®
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Configure Corporate Email (Exchange ActiveSync®) - HTC One® (M8) for Windows®
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Configure the Email Client to Leave Messages on Server after Retrieval
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Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
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Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
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Create a Microsoft® Account - HTC One® (M8) for Windows®
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Delete Email Messages - HTC One® (M8) for Windows®
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Email Account Settings (Personal POP / IMAP) - HTC One® (M8) for Windows®
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Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™
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Gmail™ for Android™ - Manage Notifications
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Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
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Leave or Remove Copies of Email Messages on the Messaging Server
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Manually Add a Personal Email Account - HTC One® (M8) for Windows®
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Personal (POP / IMAP) Email Notifications - HTC One® (M8) for Windows®
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Recover Gmail™ Sign-in Information
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Recover Microsoft® Account Sign-in Information
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Remove Corporate Email Account (Exchange ActiveSync®) - HTC One® (M8) for Windows®
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Remove a Personal Email Account - HTC One® (M8) for Windows®
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Set Up Corporate Email (Exchange ActiveSync®) - HTC One® (M8) for Windows®
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Standard Email Messaging Ports
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Unlock a Gmail™ Account
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Video: Troubleshooting Personal and Corporate Email(length: 3:21)
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View and Reply to an Email Message - HTC One (M8) for Windows
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Reset Protection - Enable / Disable Through Phone - Windows Phone OS 8.1
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Find My Phone Settings - Windows® Phone
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How to Find Your Lost or Stolen Phone or Tablet
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Locate My Device - Find My Phone - Website - Windows® Phone
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Lock Device from Website - Find My Phone - Windows® Phone
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Remotely Erase Device - Find My Phone Website - Windows® Phone
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Remove Microsoft Account Relationship - Find My Phone - Website
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Ring Device from Website - Find My Phone - Windows® Phone
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Using Find My Phone - Website - Windows® Phone
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Add Layers (HERE Maps) - HTC One® (M8) for Windows®
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E911 Compliance FAQs
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Find Current Location (HERE Maps) - HTC One® (M8) for Windows®
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Find Driving Directions (HERE Maps) - HTC One® (M8) for Windows®
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Improving GPS Performance
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Turn GPS Location On / Off - HTC One® (M8) for Windows®
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Manage Tiles - HTC One® (M8) for Windows®
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Manage Mobile / Wi-Fi Hotspot Settings - HTC One® (M8) for Windows®
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Turn Mobile / Wi-Fi Hotspot On / Off - HTC One® (M8) for Windows®
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Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet
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Access Websites - HTC One® (M8) for Windows®
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Access Websites - Mobile Web
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Allow / Block Browser Cookies - HTC One® (M8) for Windows®
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Clear Temporary Internet Files - HTC One® (M8) for Windows®
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Delete Temporary Internet Files and Cookies - Safari
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Disable Work Offline - Internet Browser
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How to Check Your Internet Connection Speed
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Open / Manage Browser Bookmarks - HTC One (M8) for Windows
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Open Web Browser - HTC One® (M8) for Windows®
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Power Cycling and Launching Mobile Web Browser
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Save Pictures from Browser - HTC One® (M8) for Windows®
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Turn Data On / Off - HTC One® (M8) for Windows®
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View Browser History - Windows Phone
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Language Selection - HTC One® (M8) for Windows®
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Change Device Password - HTC One® (M8) for Windows®
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Create a Device Password - HTC One® (M8) for Windows®
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Device Locking FAQs
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Enable / Disable / Modify SIM PIN - HTC One® (M8) for Windows®
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Manage Screen Lock Settings - HTC One® (M8) for Windows®
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Set Up Phone Lock - HTC One® (M8) for Windows®
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Smart Lock - The all new HTC One® (M8)
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Turn Off the Device Password - HTC One® (M8) for Windows®
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Unlock Screen - HTC One® (M8) for Windows®
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Check Device Storage - HTC One® (M8) for Windows®
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Format SD / Memory Card - HTC One® (M8) for Windows®
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Format SD / Memory Card via PC
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Insert SD / Memory Card - HTC One® (M8) for Windows®
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Insert the memory card that contained the songs from the play list
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Remove SD / Memory Card - HTC One® (M8) for Windows®
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Verizon Cloud - Website - View Storage Meter / Upgrade Memory
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Apple Music - My Verizon Website - Opt In
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Apple Music - My Verizon app - Opt In
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How to Use Apple Music FAQs
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Move Music Files from Device - HTC One® (M8) for Windows®
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Move Music Files to Device - HTC One® (M8) for Windows®
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Play Music Files - HTC One® (M8) for Windows®
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Transfer Data via Tap+Send - HTC One® (M8) for Windows®
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Turn NFC On / Off - HTC One® (M8) for Windows®
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Check for System Updates - HTC One® (M8) for Windows®
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Download and Install Software - Windows® Phone Companion - Windows®
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Factory Data Reset (Powered Off) - HTC One® (M8) for Windows®
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Factory Data Reset (Powered On) - HTC One® (M8) for Windows®
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Install Device Software Update - HTC One® (M8) for Windows®
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Reboot the Router
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View Software Version - HTC One® (M8) for Windows®
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Enable / Disable / Modify SIM PIN - HTC One® (M8) for Windows®
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Insert SIM Card - HTC One® (M8) for Windows®
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My Verizon Website - Locate the SIM PIN / PUK
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Remove SIM Card - HTC One® (M8) for Windows®
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SIM Card FAQs - Replace & activate a new card
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SIM Card Tips and Tricks
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Unblock SIM PIN - HTC One® (M8) for Windows®
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View SIM Card Number - HTC One® (M8) for Windows®
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Manage Facebook® Privacy
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Resolve Volume Issues
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Set Ringtones / Notification Sounds - HTC One® (M8) for Windows®
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Use Speakerphone - HTC One® (M8) for Windows®
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Vibrate Mode - HTC One® (M8) for Windows®
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Volume Controls - HTC One® (M8) for Windows®
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Cancel Text Messaging Subscriptions
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Create and Send a Text Message - HTC One® (M8) for Windows®
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Delete Messages - HTC One® (M8) for Windows®
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Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
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Send Existing Picture via Messaging - HTC One® (M8) for Windows®
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Send Picture/Video Message using Email
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Send Video Message - HTC One® (M8) for Windows®
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Take and Send a Picture via Messaging - HTC One® (M8) for Windows®
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Text to Landline FAQs
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Texting FAQs - International messaging & email to text
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Turn Message Delivery Confirmation Setting On / Off - HTC One® (M8) for Windows®
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Verizon Messages - Website - Print Text Messages
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View Text Messages - HTC One® (M8) for Windows®
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Capture a Screenshot - HTC One® (M8) for Windows®
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Top 10 Things to Do with Your New Smartphone
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Manage TTY Settings - HTC One® (M8) for Windows®
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Turn Assisted Dialing On / Off - HTC Smartphones
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Turn Assisted Dialing On / Off - Windows® Smartphones
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Turn Narrator On / Off - Windows® Phone
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Display Theme Settings - HTC One® (M8) for Windows®
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Set Wallpaper - HTC One® (M8) for Windows®
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Add a Wi-Fi Network - HTC One® (M8) for Windows®
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Network Mode Settings - HTC One® (M8) for Windows®
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Remove Wi-Fi Connection - HTC One® (M8) for Windows®
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Set Up Wi-Fi Connection - Windows®
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Turn Wi-Fi On / Off - HTC One® (M8) for Windows®
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Video: Troubleshooting a Wi-Fi Connection(length: 2:55)
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Windows® - Remove / Forget Wi-Fi Connection
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