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Refer a Friend monthly mobile bill credit FAQs

Q: What happened to the Refer a Friend program?

The Refer a Friend program has ended: Refer a Friend promo codes can no longer be generated. As of 10/20/24 Refer a Friend promo codes can no longer be redeemed. Any Refer a Friend bill credits you or your friends may have already received will continue for the promised 12-month period. You can still track the status of your credits on the Refer a Friend dashboard.

Q: What is the Refer a Friend monthly credit?

The Refer a Friend program is ending. The last day for your friends to redeem their promo code was 10/20/24. You can track the status of your referrals and credits on the Refer a Friend dashboard. Learn more by visiting the Refer a Friend terms and conditions.

Q: What can the $15/month credit be used for?

The Refer a Friend credits are automatically applied to your mobile account balance each month for up to 12 months. Credits earned by referring friends are applied to your bill total. Credits that friends receive when they use a referral code are applied to eligible mobile lines. You can't use Refer a Friend monthly credits for security deposits, down payments for device payment plans, late fees or unpaid balances from a previous billing cycle.

Q: What happens if I have the Refer a Friend credit and then change my Verizon mobile plan?

You can change to any qualifying mobile phone plan and your Refer a Friend credits won't be affected. If you change to a non-qualifying plan, here's what happens: For you (the referring person) - You must keep at least 1 standard monthly mobile phone plan or Unlimited connected device plan on your account or your monthly credits will stop. The credits of those you referred aren't affected if you change to a non-qualifying plan. For your friends (the referred person) - Their monthly credits stop if the line(s) getting the monthly credits are changed to a non-qualifying plan. The credits that you (the referring person) earned for the referral aren't affected, unless the change to a non-qualifying plan happens within 30 days of line activation).

Q: What happens if my friend or I have the credit then either of us cancel our Verizon service account?

Here's what happens if those with Refer a Friend credits cancel their Verizon service: If you (the referring person) cancel your Verizon mobile account, the Refer a Friend credits stop. If your friend (the referred person) cancels or transfers the line(s) getting the monthly Refer a Friend credit within 30 days of opening the account, their credits stop and your credits also stop. After the 30-day requirement, you (the referring person) keep the credit for the full 12 months even if the person you referred to Verizon cancels their service.

Q: Who can I contact if I have questions about Refer a Friend?

Contact Us for help with your Refer a Friend credits, and for help with your Verizon mobile plan or service.

The Refer a Friend program has ended. Use this page for questions about your Refer a Friend monthly credits.

You can still track your credits on the Refer a Friend dashboard in My Verizon.

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What happened to the Refer a Friend program?

What is the Refer a Friend monthly credit?

What can the $15/month credit be used for?

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Refer a Friend monthly mobile bill credit FAQs

What happened to the Refer a Friend program?

What is the Refer a Friend monthly credit?

What can the $15/month credit be used for?

What happens if I have the Refer a Friend credit and then change my Verizon mobile plan?

What happens if my friend or I have the credit then either of us cancel our Verizon service account?

Who can I contact if I have questions about Refer a Friend?