The Disney Bundle with Fios Home Internet FAQs

The Disney Bundle* is the “Something for Everyone” streaming solution from The Walt Disney Company. With The Disney Bundle, you get access to thousands of movies, hit series and exclusive sports with subscriptions to Disney+, Hulu (With Ads) and ESPN+ (With Ads).

With The Disney Bundle you get:

• Disney+: The best stories in the world from Disney, Pixar, Marvel, Star Wars, National Geographic, and more. All ad-free.
• Hulu (With Ads): Huge streaming TV library of current hits, full seasons, movies, FX on Hulu, and groundbreaking Originals.
• ESPN+ (With Ads): Get closer to the sports you love with exclusive access to thousands of live and archive events, replays, ESPN+ (With Ads) originals, and the complete 30 for 30 library. Plus, premium articles and fantasy tools included with your subscription.

*Access each service separately with the Disney Bundle subscription. Taxes apply. Subject to the Disney Bundle Terms and Conditions.
**An ESPN+ subscription does not give you access to stream ESPN’s traditional TV networks or the content on them. To stream those networks, you need a television subscription through a cable, satellite or digital provider.

You can access Disney+ Premium (No Ads), Hulu (With Ads), and ESPN+ (With Ads) programming, movies and TV series on personal computers, mobile phones, tablets and connected TV devices.

To learn more about what devices are supported on each service visit:

• Disney+ - What devices and platforms are supported by Disney+?
• Hulu& (With Ads) - Hulu supported devices
• ESPN+ (With Ads) - What are ESPN supported devices?

When you’re streaming with:

• Disney+ - 4 devices can stream at the same time.
• Hulu (With Ads) - 2 devices can stream at the same time.
• ESPN+ (With Ads) - 3 devices can stream content at the same time. For Pay Per View (PPV) events, 2 devices can stream at the same time.
  

You can contact:

• Verizon customer support for questions about eligibility, charges for the Disney Bundle on your Verizon bill, or redeeming The Disney Bundle promotion.
• help.disneyplus.com for questions about Disney+.
• http://help.espnplus.com for questions about ESPN+ (With Ads).
• https://help.hulu.com for questions about Hulu (With Ads).

After your Disney Bundle promotional subscription ends, you are automatically enrolled in a paid monthly Disney Bundle subscription. Your Verizon account will be charged the then-current monthly retail price for The Disney Bundle with Hulu (With Ads) plan (currently $24.99/month) each month until you cancel through Verizon.

Sign in to your My Verizon Home account and select Manage Subscription to cancel your Disney Bundle offer.

If you cancel your qualifying Fios service(s) and/or change to a non-qualifying Verizon plan, your 6 month or 12 month promotional subscription to The Disney Bundle will be canceled and your Verizon account will be charged the then-current monthly retail price for The Disney Bundle with Hulu (With Ads) plan currently $24.99/month each month until you cancel through Verizon.

Exception: If you’re an annual or multi-year Disney+ subscriber, and your existing subscription was paused during the Verizon Disney Bundle promotional subscription, it will resume when you cancel your qualifying Fios service.

If you cancel your Verizon service entirely, your subscription to the Disney Bundle will also be canceled.

If you suspend your service, your subscription is not paused during the suspension period. It will continue until the original end-date.

You need to activate your subscription before you can access Disney+ Premium (No Ads), Hulu (With Ads) and ESPN+ (With Ads). When your account is set up, you can access streaming content by:

• Supported devices - Downloading the apps for Disney+ Premium (No Ads), Hulu (With Ads) and ESPN+ (With Ads).*
• Desktop computers - Signing into your Disney+ account on a web browser. From here, choose Account in the top right, then My Services. Access Hulu (With Ads) or ESPN+ (With Ads) by choosing Stream Now.
• Signing into your accounts on a web browser:
  • Disney+ Premium (No Ads)
  • Hulu (With Ads)
  • ESPN+ (With Ads)

*At this time, content from one app cannot be played on the other apps (e.g., you can watch Disney+ shows on the Disney+ app, but not on the ESPN+ (With Ads) app).

To complete the Hulu set up, tap Activate Hulu from the Disney+ confirmation screen or account page. The email address used to activate Disney+ will be pre-populated for you. Create a password and complete the additional information. Next, tap Continue... and you’re all set.

If you already have an existing Hulu account associated with your email, you'll be asked to enter your password and log in.

To complete the ESPN+ (With Ads) set up, tap Login to ESPN+ (With Ads) from the Disney confirmation screen or visit plus.espn.com/activate.

Log in using the same email address and password you used for Disney+. If you already have an existing ESPN+ (With Ads) account associated with your email, enter your password and log in.

To start streaming, simply install or open all three apps on your device and login with your credentials.