Home Offers for Fios Home Internet & TV FAQs

If you have any active Fios Home Internet and/or TV offers, you can visit the Home Offers page to see which offers are already redeemed, are ready to redeem now, and those that are redeemable at a future date.

You must install and maintain Fios service to be eligible to redeem Home Offers. You’ll receive email notifications when you’re eligible to redeem an offer with either Fios Home Internet or TV service. You’ll be provided with a link to the Home Offers page, where you’ll find offers listed as:

Available Offers tab:

• Ready to redeem now
  • Offers that can be redeemed immediately.
  • Redeem-by date is provided for each offer.
• Almost ready to redeem
  • Offers that require continuous Fios service (waiting periods) of 14-65 days before redeeming.
  • Eligible to Redeem-on date is provided for each offer.
  • Selecting the tile will open the FAQ page for that offer.
• Offers for you
• Offers you are eligible to add to your account

Previous Offers tab

• Already redeemed
  • Offers you have already redeemed.
  • Date you redeemed each offer.
• Discounts will continue to be displayed for 3 months after the offer ends.
• Accessories and Verizon Gift Cards are displayed for 5 months after the offer ends.
• Streaming subscriptions will be displayed for the duration of the offer.

Note: Business accounts aren’t eligible for Home Offers

To redeem an offer from the Home Offers page:

1. Sign in to your My Verizon account > Home tab > and go to the Home Offers page.
2. Select an offer from the Ready to Redeem now section to review the offer details.
3. Review the Terms & Conditions, then select Claim offer.
4. Depending upon the offer, you’ll either be linked to the Verizon Home Accessory Store to redeem the offer, or to a third party site.

.Each offer displays the redeem-by date. Most Home offers are redeemable for 30-60 days after initial eligibility.

You won’t see the offer listed on the dashboard if:

• You have exceeded the redemption period to claim the offer.
• The close out period for the offer has passed The final date to redeem the offer is typically listed in the disclaimer on your initial order confirmation email).
• You no longer have a streaming subscription service, on us.
• You are not eligible for that offer.
• The offer has already been redeemed and is now listed under the Already redeemed section.

If none of these apply,  then please visit Verizon Contact Us for assistance.

Any unclaimed offers will no longer be eligible for redemption. Verizon reserves the right to charge back the value of the redeemed offer if the eligible service is canceled within the first 365 days.

As an existing Verizon customer, you can find other offers for upgrading Fios Home Internet, adding TV service or combining Mobile and Home services:

• Mobile + Home Discount
• Mix and Match Fios Internet & TV
  
  

You can use the Chat option at the bottom of the Home Offers page to get answers to your questions.