At Fios TV, we are committed to providing you with the best in news, entertainment, and sports. As part of this, we periodically negotiate agreements with media companies to ensure we can continue to offer their programming.
STARZ ®& STARZ ENCORE® brands as well as indeplex® and retroplex® are currently unavailable. We appreciate your patience and we are working to reach a fair agreement in order to make this programming available to our customers. You can manage your Fios services anytime through My Verizon.
For our residential customers with STARZ through a Fios TV package (e.g. Most or Ultimate):
We’re offering a one-time bill credit of $5 for your inconvenience. Go to verizon.com/homeoffers to redeem the credit. You can expect to see the credit on your monthly bill within the next 1-2 billing cycles. Bill credit may not be combined with certain additional credit offers.
For our residential customers with STARZ as a Premium Add-on Service (e.g. not part of a Fios TV package):
We will issue you a retroactive credit for the full value of Starz in your pick-your-premium or premium add-on plan based on the duration of the programming interruption. You can expect to see the credit on your monthly bill within the next 1-2 billing cycles. You can manage your Fios services anytime through My Verizon.
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