Fios Quantum Gateway router | Verizon Internet Support

Yes, Fios Quantum Gateways do support the Self Organizing Network feature. Please visit the dedicated SON support page at verizon.com/sonsupport for more SON information.

Access the Wi-Fi setting on your wireless device, then select your Fios Quantum Gateway using the Wi-Fi name or wireless network name (ESSID) shown on the label located on the side panel of your gateway. Enter the Wi-Fi password or wireless password (WPA2 key). The default password/key is also shown on the label.

Note: Verizon recommends that you establish a strong, unique password for your Wi-Fi. Learn how to change your Wi-Fi Password below.

Change Wi-Fi Password

Using the My Fios app, select:

Internet > under My Networks select your Guest Network > select Enable Guest Wi-Fi Access

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Sign into My Verizon to set up your Guest Wi-fi. To access:

hover over Services, select Internet > under My Networks select your Guest Network > select Enable Guest Wi-Fi Access

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Using the My Fios app, select

Internet > under My Networks the password is listed below each network name

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Sign into My Verizon to view your Wi-Fi name and password. To access:

hover over Services, select Internet > under My Network the password is listed below each network name

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The Wi-Fi password is shown on the label located on the side of your Fios Quantum Gateway (G1100).

Please refer to the diagram below:

Fios Quantum Gateway label showing location of Wi-Fi password - lower left corner of label on rear of device.

Your Fios Quantum Gateway comes with a WPS button that allows for a connection to your Wi-Fi network without manually entering a password. If your wireless device supports WPS, follow your device manufacturer user’s guide to set up and connect to your network. Use the My Fios app or visit My Verizon to manage Wi-Fi settings.

Using the My Fios app select Internet from the dashboard.

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You can also manage advanced settings from the router interface via your browser.

Manage advanced setting

Sign into My Verizon to manage your settings. To access

hover over Services, select Internet

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Using the My Fios App or the My Verizon parental controls allows you to block Wi-Fi access and set schedules for when Wi-Fi access is available for selected devices. This is also available in the router interface.

Using the My Fios app select:

Internet > under My Networks select Devices & Parental Controls

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Sign into My Verizon to manage your settings. To access:

hover over Services, select Internet > under Manage My Devices select Devices & Parental Controls

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Plug one end of the supplied Ethernet cable into one of the four yellow Ethernet ports on the back of your router. Plug the other end of the Ethernet cable into the Ethernet port of your network device.

Open your browser and enter "myfiosgateway.com" or "192.168.1.1" into the browser. You will be taken to a page to enter your username and administrator password:

The default username is "admin"
The unique default password is on the label located on the side of the router. Please refer to the diagram below

With the Verizon Speed Test tool you’ll be able to test your router speed, device speed and learn ways to optimize your connection. You’ll also be able to measure your network's upload and download speeds.

Using the My Fios app select:

Internet > under Wi-Fi Health Check, select Speed Test

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Sign into My Verizon to test your speed. To access, select Begin Speed Test.

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For your protection, your router is preset at the factory to use WPA2 (Wi-Fi Protected Access) encryption for your wireless network. This is the strongest setting for most users and provides maximum security but may prevent older devices from connecting.

Verizon recommends that you establish a strong, unique password for your router. Use the My Fios app or visit My Verizon to change your default password.

Press and hold the WPS button on the front of the router for 10 seconds. Give the router some time to connect to the Internet and wait until the Internet light becomes steady white.

Fios Quantum Gateway device showing front view of device location of WPS button.

Rebooting your Fios Router

How to reboot your Verizon Fios Router

Check your router cables

How to check your Verizon Fios router cables

Pressing and holding the red reset button located on the back of the Fios Quantum Gateway will restore the router to the factory default settings shown on the label located on the side of your router. Use the pointed end of a paperclip to press and hold the reset button for 15 seconds.

Important Note: If you have customized your network name and/or password, resetting your Fios Quantum Gateway to the factory defaults not only changes your router username and password back to the factory default values, but it also deletes all of your home network settings. This includes the ESSID and network encryption key that you created. After you reset your factory defaults, your home network won't be accessible until you reconfigure your gateway and update all your network devices to use the same customized ESSID and network encryption key (WPA2).

To reconfigure your Fios Quantum Gateway visit My Verizon account or the My Fios app.

Fios Quantum Gateway

User guide

Set up

Frequently asked questions

Does my Fios Quantum Gateway support Self Organizing Network (SON)?

How do I connect a wireless device to my Fios Quantum Gateway?

How do I set up Guest Wi-Fi on my Fios Quantum Gateway?

Where can I find the Wi-Fi name and password for my Fios Quantum Gateway?

How do I connect my Fios Quantum Gateway via WPS (Wi-Fi protected setup)?

How and where can I manage my Fios Quantum Gateway?

What parental controls are available on the Fios Quantum Gateway?

How do I connect a device to an Ethernet port on the Fios Quantum Gateway?

How do I manage my Fios Quantum Gateway advanced settings?

How do I test my internet speed?

Is my Fios Quantum Gateway encrypted?

How can I reboot my Fios Quantum Gateway?

Rebooting your Fios Router

Check your router cables

How can I reset my Fios Quantum Gateway to its factory default settings?

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