Support Internet Fios Network Extenders Fios Home Wi-Fi Extender

Fios Home Wi-Fi Extender

Take your Wi-Fi to the next level!

  • Receives the Wi-Fi signal from your current router (G3100) and extends Wi-Fi coverage
  • Supports the fastest Wi-Fi speeds available (Wi-Fi 6)
  • Tri-band Technology for optimized Wi-Fi experience
  • Dedicated Wireless backhaul / Wired backhaul (MoCA 2.5 / Ethernet)
  • Includes Self Organizing Networks (SON) functionality
  • Enjoy a single Wi-Fi Network name throughout your home (both 2.4 & 5 GHz bands)
  • Easy Install – Plug & Play

If you are currently using the Fios Home Router (G3100), you can purchase a Fios Home Wi-Fi Extender from the Fios equipment and accessories store.

  • Frequently Asked Questions

    • 1. My Wi-Fi is On, why doesn’t my device see the Wi-Fi network (SSID’s)

    • Some devices may need their Wi-Fi drivers updated to support routers which use Wi-Fi 6 (802.11ax). Also, some devices, like TV's and laptops, may not support the latest Wi-Fi technology used by an advanced router, and may need to be disabled.

      Note: Intel Wireless adapters supporting 802.11ac with older drivers might not show Wi-Fi 6 (802.11ax) networks. Please verify/update to the latest Wi-Fi drivers.

    • 2. Do my Wi-Fi drivers on Windows need to be updated to see for Wi-Fi 6 (802.11ax) networks)?

    • Yes, Wi-Fi divers should always be updated for optimal Wi-Fi performance. In many cases, but not all, Wi-Fi drivers are automatically updated with auto updates enabled.

      Note: Intel Wireless adapters supporting 802.11ac with older drivers might not show Wi-Fi 6 (802.11ax) networks. Please verify/update to the latest Wi-Fi drivers.

    • 3. My Fios Home Wi-Fi Extender is not replicating the Network name (SSIDs) from my Fios Home Router, what should I do?

    • You need to reboot the device by removing and reinserting the power cable of your Wi-Fi Extender. Within 5 minutes of the reboot, the Wi-Fi Name(s) should be configured on your Fios Network Extender.

      If the Wi-Fi Names are not configured after a reboot, attempt manual pairing with the Fios Home Router. Manual pairing requires the Unified Button to be depressed on both devices. Please refer to the sequence of lighting for manual pairing.

      IMAGE - LED ChartIMAGE - Router image of unified button
    • 4. Why do I need a Fios Home Wi-Fi Extender?

    • Some homes or businesses may be too large for the router Wi-Fi signal to cover the entire location. There could also be types of interference, such as walls, microwaves, cordless phones, etc., that can weaken the Wi-Fi signal.

      Wi-Fi Extenders help extend the reach of the Wi-Fi signal in locations of your home where the Wi-Fi signal is weak or no signal is available. To get the most out of your Wi-Fi Extender, when connected wirelessly to the router, place it between your Fios Home Router and the weak Wi-Fi area. Reference the table below to ensure you have placed the Extender in an optimal location.

       

      Too Far Unified LED Yellow Slow blink Placement of the Extender relative to the router is Too Far. Customer should move the extender further away from the router for the Optimal Performance
      Optimal Unified LED White Solid Placement of the Extender relative to the router is Optimal for good Wi-Fi throughput. No action needed. White LED remains solid lit while extender is in an optimal position
      Too close Unified LED Yellow Fast blink Placement of the Extender relative to the router is Too Close. Customer should move the Extender closer to the router for the Optimal Performance.

       

    • 5. Can I hardwire my Wi-Fi Extender with Coax or Ethernet?

    • Yes. The E3200 also supports a hardwired connection with Coax or Ethernet. Please follow the instructions below for a hardwired connection.

      • Connect the Fios Home Router to a coax outlet. (If the coax outlet is already in use, use the coax splitter included in the box.)
      • Connect the Fios Home Wi-Fi Extender to a coax outlet-ideally in an area with spotty Wi-Fi coverage.
      • Connect the power cord from the router & extender to an electrical outlet.
      • The light on the extender should turn solid white within a few minutes, indicating the connection is complete.

       

    • 6. Will my Fios TV One Mini communicate with the Extender?

    • The Fios Home Wi-Fi Extender supports Wireless connections to the Verizon Fios TV One Mini Set Top Box. All older “legacy” Set Top Boxes, require coax cabling.

      Note: Fios TV One Minis can only connect wirelessly to a Fios Home Wi-Fi Extender that has a wired connection to the router.

    • 7. What devices can I use with the Fios Home Wi-Fi Extender?

    • All Wi-Fi enabled devices that support the 802.11g, 802.11n (Wi-Fi 4), 802.11ac (Wi-Fi 5), and 802.11ax (Wi-Fi 6) standards (laptops, tablets, smartphones, gaming consoles, TV’s, etc.) can be connected to the Fios Home Wi-Fi Extender.

    • 8. Does the Fios Home Wi-Fi Extender support Guest Wi-Fi?

    • Yes, guest Wi-Fi is supported. If the Fios Home Router has Guest Wi-Fi enabled, the Fios Home Wi-Fi Extender will also broadcast the Guest Wi-Fi name.

      Note: Guest Wi-Fi is supported on the Fios Home Wi-Fi Extender when the extender has a wired connection to the router. If connected wirelessly, Guest Wi-Fi will only be supported on the router.

    • 9. Can I manually configure the Fios Home Wi-Fi Extender?

    • Yes. The Wi-Fi extender has an accessible user interface where configuration changes can be made. To learn more please refer to the Wi-Fi extender user manual.

    • 10. Where should I place my Wi-Fi extender?

    • If connected to the Fios Home Router via wireless, Fios Home Wi-Fi Extender should be placed between your Fios Home Router and in the area where your Wi-Fi signal is weak. Please refer to FAQ # 2 and the LED status chart in FAQ # 3 for further information on optimal placement of the extender.

      To minimize any Wi-Fi signal weakness the extender should ideally be placed:

      • At least 10 feet from cordless phones or microwaves
      • Away from heat sources, moisture, excessive dust or extreme cold
      • Away from any large metal objects

       

      To extend Wi-Fi coverage to your backyard, place the extender near an outer wall.

    • 11. I have an old Wi-Fi extender, do I need to upgrade?

    • If you previously purchased or rented a Verizon 2nd Generation Fios Network Extender, and are currently using or upgrading to the Fios Home Router, an upgrade to the Fios Home Wi-Fi Extender is required.

      The new Fios Home Wi-Fi Extender is a powerful 802.11 ax Wireless Tri Band Extender that supports Wi-Fi connections to wireless Set Top Boxes and doesn’t require physical cabling other that than power. Data from the Extender is passed to the router over a dedicated 5GHz Wi-Fi connection. For further information on Fios Home Wi-Fi Extender, please download the Wi-Fi extender data sheet or Wi-Fi extender user manual

    • 12. Which router(s) will the Fios Home Wi-Fi Extender work with?

    • Fios Home Wi-Fi Extender will exclusively work with the latest Fios Home Router (pictures below). All of the previous Verizon routers (BHR2, BHR3, BHR4) are compatible with the existing Fios Network Extender; however, some older router models will require manual configuration to replicate the Wi-Fi names for your router

      IMAGE - Fios Home Router and Wi-Fi Extender
      IMAGE - Fios Quantum Gateway and Fios Network ExtenderIMAGE - Orbi
    • 13. Will the extender work if connected back to router via Ethernet/Coax?

    • Yes. Fios Home Wi-Fi extender supports a direct connection from the router to the extender via Ethernet or Coax. Ethernet ports on back of Extender are also available for Gaming consoles, Set Top Boxes, Laptop/Desktop or other devices allowing Ethernet connections.

    • 14. Can I wall mount my Fios Home Wi-Fi extender?

    • Yes. Wall mount brackets for Fios Home Wi-Fi Extenders are available at the Verizon Fios Accessory Store.

    • 15. Does my extender need to stand upright?

    • Yes. Fios Home Wi-Fi Extender, Model #E3200, should always be kept in an upright position for optimal performance.

    • 16. Does the Unified light on front of Fios Home Router/ Fios Home Wi-Fi Extender shut off?

    • No. The router or extender Unified light never shuts off. The LED on the front dims after 20 minutes, but never goes out completely. Press the unified button on from of device for 2 seconds and light will go to normal brightness.

    • 17. Why are my LED’s on the WAN/LAN Ethernet ports off when an Ethernet cable is connected?

    • After 20 minutes, the transmit/received LED’s turn off to minimize lighting. Press the unified button on from of device for 2 seconds and lights will turn back on.

See also:

Fios Home Wi-Fi Extender

Verizon Fios Home Wi-Fi Extender lets you transmit and distribute digital entertainment and information to multiple devices in your home/office.

Your Wi-Fi Extender supports networking using coaxial cables, Ethernet, or Wi-Fi, making it one of the most versatile and powerful Wi-Fi extenders available.

Learn More!

If you are currently using the Fios Home Router (G3100), you can purchase a Fios Home Wi-Fi Extender from the Fios equipment and accessories store.

12/10/19