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Manage your Wi-Fi network’s password (WPA2/WEP key) and name (SSID) in My Verizon.
Important: After you apply changes, reconnect each Wi-Fi device using the Wi-Fi network name and password that you set.
Verizon has a variety of tools to change your Wi-Fi credentials:
Note: If you have separate Wi-Fi names for your 2.4 GHz and 5 GHz networks, the password is always the same for both networks. If you change your password, you must reconnect any Wi-Fi devices.
If you have a Fios Quantum Gateway or a Verizon Fios Advanced router, login to My Verizon (select Home) to change Wi-Fi name or password. To make a change:
If your Wi-Fi access is disabled, you will need to Enable Wi-Fi Access in the popup where you can manage your network.
Don’t have an account?
Note: If you have separate Wi-Fi names for your 2.4 GHz and 5 GHz networks and you change your password, reconnect any Wi-Fi device in use. The default password is the same for both networks.
If you don’t have a Fios Quantum Gateway or a Verizon Fios Advanced router, you can change the Wi-Fi name or password in your router manually. To make a change:
For detailed instructions, check your home router’s user guide.