Support Internet Home Network Change Wi-Fi Name or Password
Change your Wi-Fi Network Name or Password

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My Fios App

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Change Wi-Fi name or password

You can change your Wi-Fi name (SSID) or password (WPA2/WEP key) at any time. After you apply the changes, be sure to reconnect any Wi-Fi device with the same customized Wi-Fi network name and password.

Verizon has a variety of tools to change your Wi-Fi credentials:

  • My Verizon
  • My Fios app
  • Router label
  • Change Wi-Fi name or password using My Fios app

  • If you have a Fios Quantum Gateway or a Verizon Fios Advanced router, using the My Fios app select:

    • Internet > under My Networks select a network > select Edit to make changes > enter your new credentials and Save Changes

    If your Wi-Fi access is disabled, you will need to select Enable Private Wi-Fi Access.

    Note: If you have separate Wi-Fi names for your 2.4 GHz and 5 GHz networks and you change your password, reconnect any Wi-Fi device in use. The password is always the same for both networks.

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  • Change Wi-Fi name or password using My Verizon

  • If you have a Fios Quantum Gateway or a Verizon Fios Advanced router, login to My Verizon to change Wi-Fi name or password. To make a change:

    • hover over Services, select Internet > under My Network, select a network to Manage > enter your new credentials and Save Changes

    If your Wi-Fi access is disabled, you will need to Enable Wi-Fi Access in the popup where you can manage your network.

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    Note: If you have separate Wi-Fi names for your 2.4 GHz and 5 GHz networks and you change your password, reconnect any Wi-Fi device in use. The default password is the same for both networks.

  • Change Wi-Fi name or password in your router manually

  • If you don’t have a Fios Quantum Gateway or a Verizon Fios Advanced router, you can change the Wi-Fi name or password in your router manually. To make a change:

    • Open your browser and enter 192.168.1.1
    • Sign in with your router username and password
    • Router name is admin. You can find the default router password on your router label
    • If you changed your router password and don’t remember it, you will need to reset your router to factory default settings
    • Learn how to reset your router
    • Follow the onscreen directions or your router user guide to change your Wi-Fi network name or password

    For detailed instructions, check your home router’s user guide.

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