Verizon Whole-Home Wi-Fi FAQs
Verizon Whole-Home Wi-Fi allows customers to enjoy Wi-Fi coverage throughout the home, especially when there is a need to cover larger homes or overcome obstacles like brick and concrete walls, by providing our Fios Router together with up to one Fios Extender. Get coverage, even in those hard to reach places.
Frequently Asked Questions
-
Who is eligible for Verizon Whole-Home Wi-Fi?
When do I receive a Wi-Fi Extender?
What is a Home Wi-Fi Health Check?
How can I test the Wi-Fi signal strength in my home?
Who owns the equipment sent to me?
What happens if I move?
Is Verizon Whole-Home Wi-Fi available for business customers?
How do I set up my Verizon Home Network Extender?
Tips for improving Wi-Fi Performance
Choose a central location
The further your device is from a router or extender, the weaker the Wi-Fi signal will be. Make sure your router and/or extender are placed in a central location to most of the rooms in your home.
Place up high
Wi-Fi signals can be slowed as they pass through walls, furniture and other objects, Try placing the router or extender on a high shelf in a central location.
Be aware of building materials
Concrete and brick walls can weaken your Wi-Fi signal. Try to choose rooms with walls made of sheetrock or another relatively thin material when you're finding a place for your router and/or extender.
Avoid other interferance
Microwaves and TVs can interfere with your Wi-Fi. Mirrors can create dead spots. Move your router or extender as far away as possible from these items.
Be mindful of older equipment
Older equipment and devices, including computers, laptops and mobile devices, can slow down your connection. Try turning off their Wi-Fi when not using them. Periodically upgrading your hardware can also improve your connection's performance.
See also:
