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Samsung Galaxy A11 - Support Overview
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- Apps & Widgets
- Features
- How to Use
- Troubleshooting
Download and Install Samsung Gear Manager - Android®
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Activate Your Device FAQs
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Activate Your New or Certified Pre-owned Smartphone
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Bring Your Own Device (BYOD) - Switch to Verizon
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Connect Your Device Directly to the PC
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How to use Verizon Cloud
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Obtaining USB Drivers for your Wireless Device
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Perform Over-The-Air Activation (OTA)
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Prepare for an International Trip
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Samsung Galaxy A11 - Activate / Set Up Device
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Samsung Galaxy A11 - Add an Existing Google Account
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Samsung Galaxy A11 - Adjust Account Sync Settings
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Samsung Galaxy A11 - Turn Android Device Protection On / Off
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Samsung Galaxy A11 User Guide (PDF)
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Set up Verizon Prepaid Service - Android™
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Swap devices with someone on your account
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Top 10 Things to Do with Your New Smartphone
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Validate Emergency Address (E911)
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Video: How to Activate Your Device(length: 3:07)
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Video: How to Swap Phones on Your Account (length: 1:54)
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Video: What is Verizon Cloud?(length: 1:20)
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Content Transfer Center
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Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard
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Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail
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Samsung Galaxy A11 - Move Files from Internal Storage to SD / Memory Card
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Samsung Galaxy A11 - Move Media Files to / from Computer
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Supported File Types for Transfer Via Bluetooth® - Blackberry®
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Transfer Content - Apple® iPhone® to Android™
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Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)
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Transfer Content with Samsung Smart Switch™ Mobile App (from iOS)
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Verizon Cloud - Transfer Content - Android Smartphone
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Video: Use the Content Transfer App to Move Content Between Devices(length: 2:58)
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Certified Like-New Replacement
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How to Check Verizon Wireless Service Availability
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How to Clean / Disinfect Your Device
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Battery Issues - Battery Usage
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Battery Troubleshooting Basics
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Power & Charging Issues - Non-Removable Battery Devices
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Power & Charging Issues - Removable Battery Devices
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Power Cycle the Wireless Device
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Samsung Galaxy A11 - Turn Power Saver On / Off
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Samsung Galaxy A11 - View / Extend Battery Life
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Samsung Galaxy A11 - View Battery Info
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Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)
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Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
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Connect your Vehicle to Bluetooth®
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Create a Paired Connection - Windows
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Delete Paired Bluetooth® Connection - Android™
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Resolving Car Kit mode
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Samsung Galaxy A11 - Turn Bluetooth On / Off
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Add / Remove Spam Blocks - My Verizon Website
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Add a Block - Call & Message Blocking - My Verizon Website
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Call Waiting - Smartphone
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Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly
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Move Pictures / Videos to Device - Android™ Smartphone
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Remove a Block - Call & Message Blocking - My Verizon Website
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Samsung Galaxy A11 - Add / Remove Speed Dial Number
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Samsung Galaxy A11 - Block / Unblock Numbers
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Samsung Galaxy A11 - Call a Number
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Samsung Galaxy A11 - Manage DTMF Tones
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Samsung Galaxy A11 - Place a Conference Call
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Samsung Galaxy A11 - View / Delete Call History
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Video: Verizon Messages - HD Video Calling(length: 1:46)
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What is Wi-Fi Calling? - FAQs
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Wi-Fi Calling - Android™ - Determine Wi-Fi Call
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Access Google™ Photos - Android™
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Ensure Picture / Video Message does not Exceed File Size Limit
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Samsung Galaxy A11 - Common Camera Settings
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Samsung Galaxy A11 - Record and Play File - Voice Recorder
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Samsung Galaxy A11 - Record and Share a Video
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Samsung Galaxy A11 - Share Picture from Gallery
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Samsung Galaxy A11 - Share Video from Gallery
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Samsung Galaxy A11 - Take and Share a Picture
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Supported file types for Picture / Video Messaging
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Create a Paired Connection - Windows® 7
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Resolve Windows Device Manager Conflicts
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Samsung Galaxy A11- USB Debugging Mode
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Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone
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Choose Contacts to Display on Device
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Export Contact / Address Book Info to .CSV Files - Microsoft® Windows Mail / Microsoft Outlook
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Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™
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Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
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Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage
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Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
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Import Contacts - Android™ - Backup Assistant
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Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
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Import Contacts to Gmail (Non-Android Device)
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Samsung Galaxy A11 - Add a Contact
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Samsung Galaxy A11 - Contact Display Options
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Samsung Galaxy A11 - Delete a Contact
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Samsung Galaxy A11 - Edit a Contact
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Samsung Galaxy A11 - Link / Unlink Contacts
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Samsung Galaxy A11 - View Contact Sync Source
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Verizon Cloud - Android™ Smartphone - Back Up Contacts
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Video: Managing Contacts Using My Verizon(length: 2:21)
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Video: Managing Duplicate Contacts Using Google(length: 2:45)
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Video: Managing Duplicate Contacts Using Your Android Device(length: 3:21)
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Bonus Data FAQs
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Conserve Data Usage - Google+
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Data Gifting FAQs
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Data Utilization FAQs
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PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
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Samsung Galaxy A11 - Allow / Deny Data Roaming
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Samsung Galaxy A11 - Manage Data Usage
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Samsung Galaxy A11 - Turn Data On / Off
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Turn Facebook® Video Autoplay On / Off
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Auto Date and Time - Android™
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Samsung Galaxy A11 - Set Date and Time
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Check for Water Damage - Samsung
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Damaged Device Fee FAQs
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How to Identify Device Damage
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How to Locate ESN or MEID Serial Numbers on Phones
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My Verizon Website - View Device Info
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Samsung Galaxy A11 - View Device ID (ESN / IMEI / MEID)
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Samsung Galaxy A11 - View MAC Address
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Samsung Galaxy A11 - View Phone Number
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Understanding ESN and MEID Numbers
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Configure Company Name ID
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Disable Automatic Configuration and Proxy Server Settings
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Samsung Galaxy A11 - Adjust Brightness / Display Settings
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Samsung Galaxy A11 - Manage Do Not Disturb Settings
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Samsung Galaxy A11 - Reset All Settings
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Samsung Galaxy A11 - Reset Network Settings
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Samsung Galaxy A11 - Turn Airplane Mode On / Off
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Samsung Galaxy A11 - Turn Screen Inversion On / Off
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Samsung Galaxy A11 - Turn Screen Rotation On / Off
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Turn TalkBack On / Off - Android
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Configure the Email Client to Leave Messages on Server after Retrieval
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Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
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Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
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Create Gmail™ Account
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Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™
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Gmail for Android - Reply to a Message
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Gmail™ for Android™ - Auto Signature
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Gmail™ for Android™ - Compose and Send a Message
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Gmail™ for Android™ - Delete Messages
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Gmail™ for Android™ - Manage Notifications
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Gmail™ for Android™ - View Messages
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Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
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Leave or Remove Copies of Email Messages on the Messaging Server
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Recover Gmail™ Sign-in Information
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Samsung Galaxy A11 - Add a Personal / Corporate Email Account
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Samsung Galaxy A11 - Compose and Send Email Message
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Samsung Galaxy A11 - Delete Email Messages
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Samsung Galaxy A11 - Email Account Common Settings
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Samsung Galaxy A11 - Email Account Data Usage Settings
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Samsung Galaxy A11 - Email Account Notification Settings
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Samsung Galaxy A11 - Email Account Password and Server Settings
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Samsung Galaxy A11 - Email Account Signature Settings
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Samsung Galaxy A11 - Email Account Sync Frequency Settings
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Samsung Galaxy A11 - Manage Corporate Email Settings
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Samsung Galaxy A11 - Perform a Gmail Sync
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Samsung Galaxy A11 - Remove Gmail Account
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Samsung Galaxy A11 - Remove a Personal / Corporate Email Account
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Samsung Galaxy A11 - View and Reply to an Email Message
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Standard Email Messaging Ports
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Unlock a Gmail™ Account
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Update the Gmail Password - Android™
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Video: Troubleshooting Personal and Corporate Email(length: 3:21)
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Find My Device - Android™ - Remotely Locate Device
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Find My Device - Android™ - Remotely Lock Device
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Find My Device - Android™ - Remotely Ring Device
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How to Find Your Lost or Stolen Phone or Tablet
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Turn Find My Device On / Off - Android™
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E911 Compliance FAQs
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Find My Mobile - Samsung
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GPS Location Settings - Android™
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Google Maps™ - Add Layers
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Google Maps™ - Download an Offline Map
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Google Maps™ - Find Current Location
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Google Maps™ - Find Driving Directions
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Improving GPS Performance
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Samsung Galaxy A11 - Turn GPS Location On / Off
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Google Maps™ - Gestures
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Samsung Galaxy A11 - Motions and Gestures
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Samsung Galaxy A11 - Turn One-Handed Operations On / Off
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Samsung Galaxy A11 - Google Backup and Restore
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Samsung Galaxy A11 - Customize Your Home Screen
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Samsung Galaxy A11 - Home Screen Settings
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Samsung Galaxy A11 - Manage Screen Lock Settings
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Samsung Galaxy A11 - Touch Screen Settings
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Samsung Galaxy A11 - View / Manage Home Screen Panels
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Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet
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Access Websites - Mobile Web
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Chrome Browser - Android - Access Websites
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Chrome Browser - Android - Clear Temporary Internet Files
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Chrome™ Browser - Android™ - Add a Browser Bookmark
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Chrome™ Browser - Android™ - Allow / Block Browser Cookies
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Chrome™ Browser - Android™ - Delete a Browser Bookmark
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Chrome™ Browser - Android™ - Edit a Browser Bookmark
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Chrome™ Browser - Android™ - Open a Browser Bookmark
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Chrome™ Browser - Android™ - Save Pictures from Browser
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Chrome™ Browser - Android™ - Turn JavaScript On / Off
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Delete Temporary Internet Files and Cookies - Safari
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Disable Work Offline - Internet Browser
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How to Check Your Internet Connection Speed
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Power Cycling and Launching Mobile Web Browser
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Samsung Galaxy A11 - Change the Browser Start / Home Page
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View Browser History - Android™
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Turn Voice Input On / Off - Android™
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Samsung Galaxy A11 - Language Selection
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Device Locking FAQs
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Restore Default Settings - Samsung SCH-u410
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Samsung Galaxy A11 - Add Additional Fingerprints
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Samsung Galaxy A11 - Enable / Disable / Modify Screen Lock
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Samsung Galaxy A11 - Remove Saved Fingerprints
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Samsung Galaxy A11 - Set Lock Screen Notifications
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Samsung Galaxy A11 - Set Up Face Recognition
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Samsung Galaxy A11 - Set Up Fingerprint Recognition
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Samsung Galaxy A11 - Smart Lock
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Samsung Galaxy A11 - Unlock Screen
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Format SD / Memory Card via PC
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Insert the memory card that contained the songs from the play list
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Samsung Galaxy A11 - Check Device Storage
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Samsung Galaxy A11 - Format SD / Memory Card
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Samsung Galaxy A11 - Insert or Remove SD / Memory Card
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Verizon Cloud - Website - View Storage Meter / Upgrade Memory
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Apple Music - My Verizon Website - Opt In
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Apple Music - My Verizon app - Opt In
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How to Use Apple Music FAQs
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Move Music to Device - Android™ Smartphone
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Samsung Galaxy A11 - Use Multi Window
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Protect Against Downloading Ransomware Malware - Android™
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Reboot the Router
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Remove Ransomware From the Device - Android™
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Samsung Galaxy A11 - Factory Data Reset (Powered Off)
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Samsung Galaxy A11 - Factory Data Reset (Powered On)
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Samsung Galaxy A11 - Install Device Software Updates
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Samsung Galaxy A11 - View Software Version
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Samsung Galaxy A11 Software Update
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My Verizon Website - Locate the SIM PIN / PUK
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SIM Card FAQs - Replace & activate a new card
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SIM Card Tips and Tricks
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Samsung Galaxy A11 - Enable / Disable / Modify SIM PIN
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Samsung Galaxy A11 - Insert / Remove SIM Card
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Samsung Galaxy A11 - View SIM Card Number
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Unblock SIM PIN - Android Smartphones / Tablets
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Manage Facebook® Privacy
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Resolve Volume Issues
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Samsung Galaxy A11 - Save a Ringtone
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Samsung Galaxy A11 - Set Ringtones / Notification Sounds
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Samsung Galaxy A11 - Use Speakerphone
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Samsung Galaxy A11 - Vibrate Mode
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Samsung Galaxy A11 - Volume Controls
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Samsung Galaxy A11 - View Signal Strength
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Samsung Galaxy A11 - View Device Screen on TV
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Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV
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Cancel Text Messaging Subscriptions
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Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device
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Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
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Samsung Galaxy A11 - Auto Receive Messages
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Samsung Galaxy A11 - Create and Send a Text Message
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Samsung Galaxy A11 - Cut, Copy and Paste Text
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Samsung Galaxy A11 - Delete Messages
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Samsung Galaxy A11 - Set Default Messaging App
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Samsung Galaxy A11 - Text Message Notification Settings
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Samsung Galaxy A11 - Turn Message Delivery Confirmation Setting On / Off
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Samsung Galaxy A11 - Turn Premium SMS Permissions On / Off
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Samsung Galaxy A11 - View Text Messages
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Save a Picture / Video Message - Android™ Smartphone
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Send Picture/Video Message using Email
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Text Message Notification Settings - Android™
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Text to Landline FAQs
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Texting FAQs - International messaging & email to text
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Verizon Messages - Website - Print Text Messages
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Video: Verizon Messages - Basic Use (length: 1:24)
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Video: Verizon Messages - Getting Creative(length: 1:31)
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Video: Verizon Messages - On the Move(length: 2:04)
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Android™ - Access Menus with Long Press
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Samsung Galaxy A11 - Capture a Screenshot
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Samsung Galaxy A11 - Set Up Printing
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Top 10 Things to Do with Your New Smartphone
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Accessibility Settings - Android™
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Configure TalkBack Settings - Android
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Magnification Gestures / Touch Zoom - Android™
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Samsung Galaxy A11 - Manage RTT Settings
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Turn Assisted Dialing On / Off - Samsung Smartphones
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Turn TalkBack On / Off - Android
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Samsung Galaxy A11 - Access Wi-Fi Direct
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Samsung Galaxy A11 - Add a Virtual Private Network
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Samsung Galaxy A11 - Add a Wi-Fi Network
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Samsung Galaxy A11 - Auto Switch Between Wi-Fi & Mobile Data Networks
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Samsung Galaxy A11 - Change Mobile / Wi-Fi Hotspot Password
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Samsung Galaxy A11 - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot
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Samsung Galaxy A11 - Manage Mobile / Wi-Fi Hotspot Settings
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Samsung Galaxy A11 - Network Mode Settings
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Samsung Galaxy A11 - Power Up in Safe Mode
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Samsung Galaxy A11 - Remove Wi-Fi Connection
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Samsung Galaxy A11 - Restart Device
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Samsung Galaxy A11 - Restart in Safe Mode
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Samsung Galaxy A11 - Tethered Modem Connection
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Samsung Galaxy A11 - Turn Mobile / Wi-Fi Hotspot On / Off
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Samsung Galaxy A11 - Turn Wi-Fi Calling On / Off
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Samsung Galaxy A11 - Turn Wi-Fi On / Off
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Video: Troubleshooting a Wi-Fi Connection(length: 2:55)
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Wi-Fi Calling - Android™ - Determine Wi-Fi Call
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