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Samsung Gear S2

Find device-specific support and online tools for your Samsung Gear S2.
Activate and setup
Learn how to activate and set up your Gear S2.

Troubleshoot Gear S2
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

Getting to Know Your Samsung Gear S2

Get to know your new Samsung Gear S2 with this quick reference guide.

Import Other Dial-up Accounts - VZAccess® Manager

Here's how to import existing Internet Service Provider (ISP) dial-up accounts using VZAccess Manager on your Windows computer.

Samsung Gear S2 / Gear S2 Classic - Activate / Set Up Device

To activate and set up your Gear S2 / Gear S2 Classic, view this.

Set Up Favorites - Mobile Web 2.0

Here's how to add your favorite websites to Mobile Web 2.0.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

Samsung Gear S2 / Gear S2 Classic - Charge the Device

Here's how to properly charge your Gear S2 / Gear S2 Classic using the charging cradle.

Samsung Gear S2 / Gear S2 Classic - Restart / Soft Reset

Here's how to restart your Gear S2 / Gear S2 Classic if it crashes or resets, freezes or runs slow.

Bluetooth

Samsung Gear S2 / Gear S2 Classic - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Gear S2 / Gear S2 Classic on or off and make it visible to other devices for pairing.

Calling & Dialing

Samsung Gear S2 / Gear S2 Classic - Answer a Call

Here's how to answer a call on your Gear S2 / Gear S2 Classic.

Samsung Gear S2 / Gear S2 Classic - Call History

To view or clear the call history on your Gear S2 / Gear S2 Classic, check out this info.

Samsung Gear S2 / Gear S2 Classic - Call a Number

Here's how to place a call from your Gear S2 / Gear S2 Classic.

Contacts

Samsung Gear S2 / Gear S2 Classic - Contacts

Here's how to view and call contacts from your Gear S2 / Gear S2 Classic.

Data

Data Roaming - Samsung Galaxy Gear™ S

Here's how to turn data roaming for your Galaxy Gear S on or off.

Samsung Gear S2 / Gear S2 Classic - Data Roaming

Here's how to turn data roaming for your Gear S2 / Gear S2 Classic on or off.

Samsung Gear S2 / Gear S2 Classic - Turn Data On / Off

Here's how to turn the cellular data for your Gear S2 / Gear S2 classic on or off.

Device ID & Info

Samsung Gear S2 / Gear S2 Classic - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (MEID) for your Gear S2 / Gear S2 Classic.

Samsung Gear S2 / Gear S2 Classic - View Phone Number

Here's how to view the phone number for your Gear S2 / Gear S2 Classic.

Device Settings

Disable Automatic Configuration and Proxy Server Settings

Here's how to disable automatic configuration and proxy server settings on your device.

Samsung Gear S2 / Gear S2 Classic - Display Settings

Here's how to adjust display options (e.g., brightness, font, etc.) on your Gear S2 / Gear S2 Classic.

Samsung Gear S2 / Gear S2 Classic - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Gear S2 / Gear S2 Classic, view this info.

Samsung Gear S2 / Gear S2 Classic - Turn Remote Connection On / Off

Here's how to turn Remote Connection for your Gear S2 / Gear S2 Classic on or off.

Find My Phone

Samsung Gear S2 / Gear S2 Classic - Find My Device

Here's how to use your smartwatch to find a connected device.

Home Screen

Customizing favorites on the Home Deck - Mobile Web

Here's how to add a link / folder to mobile web on your desktop or notebook computer.

Lock, Unlock, Password & Security

Samsung Gear S2 / Gear S2 Classic - Set Up Screen Lock

Here's how to set up a screen lock option (PIN) for your Gear S2 / Gear S2 Classic.

Operating System & Software

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

Samsung Gear S2 / Gear S2 Classic - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Gear S2 / S2 Classic if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Samsung Gear S2 / Gear S2 Classic - Factory Data Reset (Powered On)

If your Gear S2 has a blank or frozen screen or calling, app, audio and syncing issues, view this

Samsung Gear S2 / Gear S2 Classic - Install Device Software Update

To check for or to install software updates on your Gear S2 / Gear S2 Classic, view this.

Samsung Gear S2 / Gear S2 Classic - View Software Version

To view the software version your Samsung Gear S2 / Gear S2 Classic is running, check out this info.

Sounds, Volume & Audio

Samsung Gear S2 / Gear S2 Classic - Set Ringtones

Here's how to select or change ringtones on your Samsung Gear S2 / Gear S2 Classic.

Samsung Gear S2 / Gear S2 Classic - Volume Controls

Here's how to adjust volume if your Samsung Gear S2 / Gear S2 Classic doesn't vibrate or play sounds when receiving calls / messages.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Samsung Gear S2 / Gear S2 Classic - Create and Send a Text Message

Here's how to create and send a text message on your Samsung Gear S2 / Gear S2 Classic.

Wi-Fi & Network

Samsung Gear S2 / Gear S2 Classic - Add a Wi-Fi Network

To connect to a Wi-Fi network on your Samsung Gear S2, view this info.

Samsung Gear S2 / Gear S2 Classic - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your Samsung Gear S2, view this info.

Samsung Gear S2 / Gear S2 Classic - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Gear S2 / Gear S2 Classic on or off.