Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Samsung Gear S3 frontier - Support Overview

Find device-specific support and online tools for your Samsung Gear S3 frontier.
Activate and setup
Learn how to activate and set up your Gear S3 frontier.

Troubleshoot Gear S3 frontier
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Samsung Gear S3 frontier / Gear S3 classic - Activate / Set Up Device

Here's how to activate and setup your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier Quick Reference Guide (PDF)

This Samsung Galaxy Gear S3 frontier quick reference guide shows you commonly used buttons, the charging port, setup and basic use.

Samsung Gear S3 frontier User Guide (PDF)

This Samsung Galaxy Gear S3 frontier User Guide can help you get the most out of your device, like Home Screen features, the notification area, navigation tips, device setup, and advanced use.

Alerts & Reminders

Samsung Gear S3 frontier / Gear S3 classic - Manage Alerts / Notifications

Here's how to change the notification sound for incoming calls and/or messages on your Galaxy Watch.

Battery & Power

Samsung Gear S3 frontier / Gear S3 classic - Charge the Device

Here's how to charge the battery of your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - Extend Battery Life

Here are some ways to extend the battery life of your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Gear S3 frontier / classic.

Bluetooth

Samsung Gear S3 frontier / Gear S3 classic - Delete Paired Bluetooth Connection

Here's how to remove an existing Bluetooth connection on your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - Turn Bluetooth On / Off

Here's how to turn Bluetooth on or off on your Gear S3 frontier / Gear S3 classic and make it visible to other devices for pairing.

Calling & Dialing

Samsung Gear S3 frontier / Gear S3 classic - Answer a Call

Here's how to place a call from your Galaxy Gear S3.

Samsung Gear S3 frontier / Gear S3 classic - Call History

Here's how to see the call history on your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - Call a Number

Here's how to place a call on your Gear S3 frontier / Gear S3 classic.

Contacts

Samsung Gear S3 frontier / Gear S3 classic - View Contacts

Here's how to view contacts on your Gear S3 frontier / Gear S3 classic.

Data

Samsung Gear S3 frontier / Gear S3 classic - Allow / Deny Data Roaming

Here's how to turn data roaming for your Gear S3 frontier / Gear S3 classic on or off.

Samsung Gear S3 frontier / Gear S3 classic - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Samsung Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - Turn Data On / Off

Here's how to turn the cellular data for your Gear S3 frontier / Gear S3 classic on or off.

Date & Time

Samsung Gear S3 frontier / Gear S3 classic - Set Date and Time

If your Gear S3 frontier / Gear S3 classic shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Samsung Gear S3 frontier / Gear S3 classic - View Device ID (ESN / IMEI / MEID)

Here's how to find and view the device ID (IMEI) for your Gear S3 frontier / Gear S3 classic.

Device Settings

Samsung Gear S3 frontier / Gear S3 classic - Display Settings

Here's how to adjust display settings (e.g., Screen timeout, Background style, etc.) on your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Gear S3 frontier / Gear S3 classic, view this info.

Samsung Gear S3 frontier / Gear S3 classic - Turn Do Not Disturb On / Off

Here's how to check Do Not Disturb settings if your Galaxy Watch isn't receiving calls or alerts for texts and email.

Samsung Gear S3 frontier / Gear S3 classic - Turn Remote Connection On / Off

Here's how to turn Remote connection for your Gear S3 frontier / Gear S3 classic on or off.

Email/Gmail

Samsung Gear S3 frontier / Gear S3 classic - Reply to an Email Message

Here's how to reply to email from your Gear S3 frontier / Gear S3 classic.

GPS & Location Based Services

Samsung Gear S3 frontier / Gear S3 classic - Turn GPS Location On / Off

Here's how to turn the GPS location services for your Gear S3 frontier / Gear S3 classic on or off.

Home Screen

Samsung Gear S3 frontier / Gear S3 classic - Access Notification Panel

Here's how to access the notification panel on the Samsung Gear S3 frontier / classic.

Lock, Unlock, Password & Security

Samsung Gear S3 frontier / Gear S3 classic - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - Unlock Screen

Here's how to unlock the screen on your Gear S3 frontier / Gear S3 classic.

Memory/Storage

Samsung Gear S3 frontier / Gear S3 classic - Check Device Storage

Here's how to free up space if your Gear S3 frontier / Gear S3 classic runs slow or crashes / resets or apps freeze when running them.

Near Field Communication (NFC)

Samsung Gear S3 frontier / Gear S3 classic - Turn NFC On / Off

Here's how to turn Near Field Communication (NFC) for your Gear S3 frontier / Gear S3 classic on or off.

Operating System & Software

Samsung Gear S3 frontier / Gear S3 classic - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Gear S3 if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Samsung Gear S3 frontier / Gear S3 classic - Factory Data Reset (Powered On)

If your Samsung Gear S3 has a blank or frozen screen or calling, app, audio and syncing issues, view this.

Samsung Gear S3 frontier / Gear S3 classic - Install Device Software Update

Here's how to check for or to install software updates on your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - View Software Version

Here's how to view the software version your Gear S3 frontier / Gear S3 classic is running.

Samsung Gear S3 frontier Software Update

Get instructions on downloading the latest software update for performance improvements and enhancements to your Gear S3 frontier.

SIM Card

Samsung Gear S3 frontier / Gear S3 classic - Enable / Disable / Modify SIM PIN

This watch doesn't have the ability to lock, unlock or block the SIM PIN.

Samsung Gear S3 frontier / Gear S3 classic - Unblock SIM PIN

Here's how to unblock the SIM PIN on the Samsung Gear S3 frontier / classic.

Samsung Gear S3 frontier / Gear S3 classic - View Phone Number

Here's how to view the phone number for your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - View SIM Card Number

Here's how to view the SIM card number on your Gear S3 frontier / Gear S3 classic.

Sounds, Volume & Audio

Samsung Gear S3 frontier / Gear S3 classic - Set Ringtones

Here's how to set or change the ringtone on Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - Vibrate Mode

Here's how to change the sound mode of your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - Volume Controls

Here's how to adjust volume controls on the Gear S3 frontier / classic.

Status Indicators/Lights

Samsung Gear S3 frontier / Gear S3 classic - View Signal Strength

Here's how to view signal strength on the Samsung Gear S3 frontier / Gear S3 classic.

Text & Multimedia Messaging

Samsung Gear S3 frontier / Gear S3 classic - Create and Send a Text Message

Here's how to create and send a text from your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - View Text Messages

Here's how to view text messages for your Gear S3 frontier / Gear S3 classic.

Wi-Fi & Network

Samsung Gear S3 frontier / Gear S3 classic - Add a Wi-Fi Network

Here's how to connect to a Wi-Fi network on your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Gear S3 frontier / Gear S3 classic.

Samsung Gear S3 frontier / Gear S3 classic - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Gear S3 frontier / Gear S3 classic on or off.