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Verizon 5G Home Internet - Support Overview

Find support and online tools for your Verizon 5G Home Internet.

Filter all topics below.


Activation, Setup & User Guides

5G Home Router - Sign in to the Admin WebGUI

Here's how to access the admin page or if you forgot the admin password for your 5G Home Router.

Device ID & Info

5G Home Internet - My Verizon Website - Edit Connected Device Name

Here's how to rename the devices in your 5G Home Internet via the My Verizon website.

5G Home Internet - My Verizon app - Edit Device Nickname

Here's how to rename the devices in your 5G Home via the My Verizon app.

5G Home Router - View Technical Router Info

Here's how to view the technical router info (Device ID/ IMEI) on your 5G Home Router.

Operating System & Software

5G Home Router - Check for Software Update

Here's how to check for or install software updates on your 5G Home Router.

Parental Controls

5G Home Internet - My Verizon app - Parental Controls / Time Blocks

Here's how add or remove time restrictions for devices connected to your 5G Home Internet via the My Verizon app.

SIM Card

5G Home Router - View SIM Card Number

Here's how to view the SIM card number associated with your 5G Home Router.

Status Indicators/Lights

5G Home Indoor Receiver - View LED Status Indicators

Here's how to identify the LED light status indicators on your 5G Home Receiver.

Wi-Fi & Network

5G Home Internet - My Verizon app - Share Wi-Fi with Guest

Here's how share your 5G Home Internet Wi-Fi connection with a guest via the My Verizon app.