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Verizon 5G Home Internet - Support Overview
Verizon 5G Home Internet - Support Overview
Find support and online tools for your Verizon 5G Home Internet.
Filter all topics below.
- How to Use
- Troubleshooting
All Topics
Activation, Setup & User Guides
Basics
Connected devices
Device ID & Info
Lock, Unlock, Password & Security
Operating System & Software
Parental Controls
SIM Card
Status Indicators/Lights
Wi-Fi & Network
5G Home Router - Sign in to the Admin WebGUI
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Here's how to access the admin page or if you forgot the admin password for your 5G Home Router.
How to Clean / Disinfect Your Device
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Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.
5G Home Internet - My Verizon app - Enable / Disable a Connected Device
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Here's how allow or block a device from connecting to your 5G Home router via the My Verizon app.
5G Home Internet - My Verizon website - Enable / Disable a Connected Device
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Here's how to allow or block a device from connecting to your 5G Home Internet router via the My Verizon website.
5G Home Internet - My Verizon Website - Edit Connected Device Name
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Here's how to rename the devices in your 5G Home Internet via the My Verizon website.
5G Home Internet - My Verizon Website - View Router Details
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Here's how to view your Verizon 5G Home router info via My Verizon.
5G Home Internet - My Verizon app - Edit Device Nickname
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Here's how to rename the devices in your 5G Home via the My Verizon app.
5G Home Internet - My Verizon app - Edit Router Nickname
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Here's how to edit your 5G Home Internet router nickname via the My Verizon app.
5G Home Internet - My Verizon app - View Router Details
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Here's how to view the 5G Home Internet router details via the My Verizon app.
5G Home Router - View Technical Router Info
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Here's how to view the technical router info (Device ID/ IMEI) on your 5G Home Router.
5G Home Internet - My Verizon app - Change the Network Name / Password
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Here's how to rename your 5G Home Wi-Fi network or change the password via the My Verizon app.
5G Home Router - Check for Software Update
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Here's how to check for or install software updates on your 5G Home Router.
Reboot the Router
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If you can't connect to your Wi-Fi router, rebooting or restarting the may help.
5G Home Internet - My Verizon app - Parental Controls / Time Blocks
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Here's how add or remove time restrictions for devices connected to your 5G Home Internet via the My Verizon app.
5G Home Internet - My Verizon website - Parental Controls / Time Blocks
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Here's how to restrict internet usage on your 5G Wi-Fi router via the My Verizon website.
5G Home Router - View SIM Card Number
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Here's how to view the SIM card number associated with your 5G Home Router.
5G Home Indoor Receiver - View LED Status Indicators
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Here's how to identify the LED light status indicators on your 5G Home Receiver.
5G Home Internet - My Verizon app - View Wi-Fi Signal Strength
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Here's how to analyze your 5G Home Wi-Fi network signal quality via the My Verizon app.
5G Home Internet - My Verizon app - Connect Using WPS
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Here's how to connect a WPS capable device to your 5G Home router via the My Verizon app.
5G Home Internet - My Verizon app - Share Wi-Fi with Guest
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Here's how share your 5G Home Internet Wi-Fi connection with a guest via the My Verizon app.
5G Home Internet - My Verizon website - Connect a Device using WPS
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Here's how to connect a device using WPS to your 5G Home Internet router via the My Verizon website.
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