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Verizon Ellipsis® 10 - Support Overview

Find device-specific support and online tools for your Verizon Ellipsis 10.

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android® 

Here's how to install Samsung Gear Manager on your Android device.

Activation, Setup & User Guides

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Verizon Ellipsis® 10 - Activate / Set Up Device

Here's how to quickly set up your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Adjust Account Sync Settings

Here's how to view sync settings on your Ellipsis 10 tablet if you're not receiving email and app notifications.

Verizon Ellipsis® 10 - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Ellipsis 10 on or off.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Download and Install Content Transfer App - Android™ Smartphone

Here's how to download and install the Content Transfer app on an Android smartphone.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Verizon Ellipsis® 10 - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Ellipsis 10 tablet to an SD / memory card.

Verizon Ellipsis® 10 - Move Music Files from Device

Here's how to transfer music files from your Ellipsis 10 tablet to a computer.

Verizon Ellipsis® 10 - Move Music Files to Device

Here's how to transfer music files from a computer to your Ellipsis10 tablet.

Verizon Ellipsis® 10 - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Ellipsis 10 tablet.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Verizon Ellipsis® 10 - Capture a Screenshot

Here's how to capture and view a screenshot on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Getting to Know Your Phone

An interactive map of the buttons and Home screen of your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Turning the Phone On and Off

Learn how to power on and shut down your Verizon Ellipsis® 10.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Ellipsis®)

Battery optimization helps conserve battery power on your Ellipsis device and is turned on by default.

Verizon Ellipsis® 10 - Extend Battery Life

Here's how to improve the battery life for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Ellipsis 10.

Verizon Ellipsis® 10 - View Battery Status

Here's how to view charging status, remaining battery and what uses the most battery on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to help conserve energy on your Verizon Ellipsis® 10.

Bluetooth

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Verizon Ellipsis 10 - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Ellipsis 10 tablet on or off and make it visible to other devices for pairing.

Verizon Ellipsis® 10 - Send Contact via Bluetooth®

Here's how to send a contact on your Verizon Ellipsis 10 via Bluetooth.

Verizon Ellipsis® 10 Simulator: Pairing with a Bluetooth® Device

Discover how to pair your Verizon Ellipsis® 10 with your Bluetooth device.

Verizon Ellipsis® 10 Simulator: Sending Photos Using Bluetooth®

Learn how to send photos to another Bluetooth device, like a tablet or printer, with your Verizon Ellipsis® 10.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Verizon Ellipsis® 10 Simulator: Setting to Silent

A visual guide for muting notifications on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Turning Airplane Mode On and Off

Discover how to set your Verizon Ellipsis® 10 to Airplane mode.

Video: Verizon Messages - HD Video Calling
(length: 1:46)

The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

Verizon Ellipsis® 10 - Common Camera Settings

Here's info on common camera settings, (e.g., flash, timer, front / rear camera, etc.) for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - View Pictures / Videos

Here's how to view pictures and/or videos on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Accessing the Camera from the Lock Screen

Discover how to access your camera from the Lock screen on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Adjusting the Video Quality

Learn how to adjust the video setting for easy sharing in emails, social network posts and more on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Changing the File Size of Pictures

Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Recording a Video

Discover how to record a video using your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Sharing Videos

A visual guide to sharing a video with another person or device using your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Taking a Picture

Learn how to take a picture using your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Taking a Picture While Recording a Video

Learn how to take a picture while recording a video on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Using Photo Filters

Learn how to use photo filters on your camera for your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Zooming In and Out for Photos

Learn how to zoom in and out for taking photos on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Zooming In and Out for Video

A visual guide for how to zoom in and out while video recording on your Verizon Ellipsis® 10.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Verizon Ellipsis® 10 - Add a Contact

Here's how to add a contact to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Delete a Contact

Here's how to remove a contact from your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Edit a Contact

Here's how to edit a contact on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Send Contact via Bluetooth®

Here's how to send a contact on your Verizon Ellipsis 10 via Bluetooth.

Verizon Ellipsis® 10 - View Contact Sync Source

Here's how to see where a phonebook contact on your Ellipsis 10 was imported from.

Verizon Ellipsis® 10 Simulator: Adding a Contact

Discover how to add a new contact to your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Adding and Deleting Contacts from Favorites

An interactive guide for how to add or delete contacts from your Favorites list on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Assigning a Picture to a Contact

A step-by-step visual guide for how to assign a picture to a contact on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Verizon Ellipsis® 10.

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Conserve Data Usage - Google+

Here's how to save data on your Android smartphone / tablet via the Google+ app

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Verizon Ellipsis® 10 - Allow / Deny Data Roaming

Here's how to check settings if you can't connect to the internet or send/receive messages on your Ellipsis 10.

Verizon Ellipsis® 10 - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Restrict Data Usage by App

Here's how to view / restrict the amount of data an app uses on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Turn Data On / Off

To turn the mobile data for your Ellipsis® 10 on or off, follow these steps.

Device ID & Info

Check for Water Damage - Ellipsis

Here's how to help determine if your Ellipsis has liquid damage.

Verizon Ellipsis® 10 - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - View MAC Address

Here's how to view the Wi-Fi MAC address for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - View Phone Number

Here's how to view the phone number for your Ellipsis 10 (tablet).

Verizon Ellipsis® 10 - View SIM Card Number

Here's how to view the SIM card number associated with your Ellipsis 10 (tablet).

Device Settings

Turn TalkBack On / Off - Android

Here's how to turn TalkBack for your Android device on or off.

Verizon Ellipsis 10 - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Sleep, Daydream, Font size, etc.) for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Language Selection

Here's how to change the language used on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Manage Do Not Disturb Settings

If your Ellipsis 10 tablet isn't receiving alerts for texts and email, here's how to check Do Not Disturb settings.

Verizon Ellipsis® 10 - Set Date and Time

If your Ellipsis 10 shows the incorrect date and/or time, view this info to correct it.

Verizon Ellipsis® 10 - Set Up Printing

Here's how to set up and add a printer to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Ellipsis 10 tablet, view this info.

Verizon Ellipsis® 10 - Turn Automatic App Restore On / Off

Here's info on backing up and restoring app data on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Turn Data On / Off

To turn the mobile data for your Ellipsis® 10 on or off, follow these steps.

Verizon Ellipsis® 10 - Turn Screen Inversion On / Off

Here's how to correct the color scheme on your Ellipsis 10 tablet if it is reversed.

Verizon Ellipsis® 10 - Turn Screen Rotation On / Off

If the display on your Ellipsis 10 doesn't rotate, this shows how to fix it.

Verizon Ellipsis® 10 - USB Debugging Mode

Here's how to facilitate a connection between your Verizon Ellipsis 10 and a computer with the Android SDK.

Verizon Ellipsis® 10 - Vibrate Mode

Here's how to turn vibrate mode for your Ellipsis 10 on or off.

Verizon Ellipsis® 10 Simulator: Accessing Settings

Learn how to access settings on your Verizon Ellipsis® 10 to change alert sounds, turn off GPS and more.

Verizon Ellipsis® 10 Simulator: Adjusting the Screen Timeout

A visual guide for saving battery life on your Verizon Ellipsis® 10 by adjusting the screen timeout.

Email/Gmail

Apple® iPad® - Fetch New Data

Here's how to adjust how often your iPad checks for new email.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - Manage Notifications

Here's how to manage your Gmail notification settings for your Android smartphone / tablet.

Gmail™ for Android™ - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Verizon Ellipsis 10 - View and Reply to an Email Message

Here's how to view and reply to an email message from your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Add an Existing Google™ Account

Here's how to add an existing Google (Gmail) account to your Ellipsis 10.

Verizon Ellipsis® 10 - Compose and Send Email Message

Here's how to create and send an email message from your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Create a New Google™ Account

Here's how to create a new Google (Gmail) account on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Delete Email Messages

Here's how to delete email messages from your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Ellipsis® 10.

Verizon Ellipsis® 10 - Email Account Data Usage Settings

To modify data usage options for the personal email account on your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Email Account Notification Settings

If you're not getting notifications for the personal email on your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Email Account Signature Settings

To enter or edit the personal email signature on your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Email Account Sync Frequency Settings

To adjust the personal email sync frequency settings on your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Manage Corporate Email Settings

Here's how to update the work email settings for your Ellipsis 10.

Verizon Ellipsis® 10 - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Remove Gmail™ Account

Removing then re-adding a Gmail account on your Ellipsis 10 often fixes email issues.

Verizon Ellipsis® 10 - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Verizon Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Forwarding an Email

Discover how to forward an email on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Replying to an Email

A visual guide for replying to an email on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Sending an Email

A step-by-step visual guide for sending an email using your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Setting Up Corporate Email

Learn how to access your work email on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Setting Up Personal Email

Discover how to access your existing email account on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Switching Between Email Accounts

Learn how to access different email accounts on your Verizon Ellipsis® 10.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Verizon Ellipsis® 10 - Turn GPS Location On / Off

Here's how to turn GPS location for your Ellipsis 10 on or off.

Gestures & Motions

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Google Backup & restore

Restore Contacts from Google™ Backups

Here's how to restore contacts from recent Google backups you've done.

Verizon Ellipsis® 10 - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Ellipsis 10 tablet.

Home Screen

Verizon Ellipsis® 10 - Add Folders to Home Screen

Here's how to add folders to a Home screen on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Add Shortcuts to Home Screen

Here's how to add a shortcut to a Home screen on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your Verizon Ellipsis 10.

Verizon Ellipsis® 10 - Remove Items from Home Screen

Here's how to delete items such as shortcuts, widgets and folders from the Home screen of your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Rename Home Screen Folder

Here's how to rename a Home screen folder on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Set Wallpaper

Here's how to set the Home screen image on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Adding Folders to the Home Screen

Discover how to add folders to the Home screen on your Verizon Ellipsis® 10 to help organize your apps.

Verizon Ellipsis® 10 Simulator: Adding Widgets and Apps to the Home Screen

An interactive guide on how to place widgets and apps on the Home screen of your Verizon Ellipsis® 10 for quick access to them.

Verizon Ellipsis® 10 Simulator: Adjusting Widgets and Apps on the Home Screen

A visual guide on how to rearrange and resize widgets and apps on the Home screen of your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Removing Widgets and Apps from the Home Screen

Learn how to remove widgets and apps from the Home screen of your Verizon Ellipsis® 10.

Hotspot

Verizon Ellipsis® 10 - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, timeout, etc.) on your Ellipsis 10.

Internet & Web Browser

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser If you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Verizon Ellipsis® 10 - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Bookmarking a Website

Learn how to bookmark a website on your Verizon Ellipsis® 10, so it's easy to find later.

Verizon Ellipsis® 10 Simulator: Navigating to a Website

Discover how to find a website using your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Searching the Web by Voice

A visual guide for how to search the web using your voice with your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Verizon Ellipsis® 10.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Verizon Ellipsis® 10 Simulator: Changing the Language

An interactive guide for changing the language settings on your Verizon Ellipsis® 10.

Lock, Unlock, Password & Security

Verizon Ellipsis® 10 - Email Account Password and Server Settings

To update the personal email password/server settings for your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Ellipsis 10.

Verizon Ellipsis® 10 - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Ellipsis 10 when the screen is locked.

Verizon Ellipsis® 10 - Set Up Face Recognition

Here's how to set up facial recognition to unlock the screen on your Ellipsis 10.

Verizon Ellipsis® 10 - Set Up Screen Lock

Here's how to set up a screen lock option (password, pattern, etc.) for your Ellipsis 10 (tablet).

Verizon Ellipsis® 10 - Turn Off Screen Lock

To disable the screen lock setting on your Ellipsis 10, check out this info.

Verizon Ellipsis® 10 - Unlock Screen

To unlock the screen on your Ellipsis 10, check out this info.

Verizon Ellipsis® 10 Simulator: Setting Screen Security

A visual guide for setting screen security on your Verizon Ellipsis® 10 to help protect your private information.

Verizon Ellipsis® 10 Simulator: Unlocking the Screen

Learn how to unlock the screen on your Verizon Ellipsis® 10.

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Verizon Ellipsis 10 - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Check Device Storage

Here's how to check available space if your Ellipsis 10 tablet runs slow / crashes, apps freeze or you can't save media.

Verizon Ellipsis® 10 - Format SD / Memory Card

Here's how to erase all data on the memory card of your Ellipsis 10 (tablet).

Verizon Ellipsis® 10 Simulator: Inserting a microSD Card

Discover how to put a microSD card into your Verizon Ellipsis® 10 to add memory for photos, videos, music, documents and more.

Verizon Ellipsis® 10 Simulator: Removing a microSD Card

Learn how to take a microSD card out of your Verizon Ellipsis® 10.

Mobile Hotspot

Verizon Ellipsis® 10 Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Verizon Ellipsis® 10 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Google Play™ Music - Android™ - Add a Song to a Music Playlist

Here's how to add a song to a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Create Music Playlist

Here's how to create a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Delete a Music Playlist

Here's how to delete a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Play Music Files

Here's how to play music files via the Google Play Music app.

Google Play™ Music - Android™ - Remove a Song from a Music Playlist

Here's how to remove a song from a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Rename a Music Playlist

Here's how to rename a music playlist via the Google Play Music app.

Verizon Ellipsis® 10 - Move Music Files from Device

Here's how to transfer music files from your Ellipsis 10 tablet to a computer.

Verizon Ellipsis® 10 - Move Music Files to Device

Here's how to transfer music files from a computer to your Ellipsis10 tablet.

Navigating & Multitasking

Verizon Ellipsis® 10 Simulator: Multitasking Between Apps

An interactive guide on how to easily switch between and close apps that are running on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Using the Notification Panel

Discover how to access and clear the Notification Panel on your Verizon Ellipsis® 10.

Operating System & Software

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

Protect Against Downloading Ransomware Malware - Android™

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android™

Here's how to remove ransomware from your device.

Verizon Ellipsis 10 - Software Update

Get instructions on how to download the latest software update for improvements and fixes to your device.

Verizon Ellipsis® 10 - Factory Data Reset (Powered Off)

A factory reset on your Ellipsis 10 helps with a blank or frozen screen or calling, app, audio and syncing issues.

Verizon Ellipsis® 10 - Factory Data Reset (Powered On)

Here's how to factory reset your Ellipsis 10 if it has a blank / frozen screen or call / app / audio / syncing issues.

Verizon Ellipsis® 10 - Install Device Software Update

To check for or to install software updates on your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Restart Device

Here's how to restart your Ellipsis 10 tablet if it crashes and resets, freezes or runs slowly.

Verizon Ellipsis® 10 - View Software Version

To view the software version your Ellipsis 10 is running, check out this info.

SIM Card

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Verizon Ellipsis 10 - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Modify SIM PIN

Here's how to change the SIM card lock code on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Turn SIM PIN On / Off

Here's how to turn the SIM PIN lock code for your Ellipsis 10 tablet on or off.

Verizon Ellipsis® 10 - View SIM Card Number

Here's how to view the SIM card number associated with your Ellipsis 10 (tablet).

Verizon Ellipsis® 10 Simulator: Inserting a Micro SIM Card

Discover how to put a micro SIM card into your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Removing a Micro SIM Card

Learn how to take a micro SIM card out of your Verizon Ellipsis® 10.

Social Networking

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Verizon Ellipsis 10 Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Verizon Ellipsis® 10 to help protect your account.

Verizon Ellipsis® 10 Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Posting Status Updates and Photos to Facebook®

A visual walkthrough on how to update your Facebook status and post photos using your Verizon Ellipsis® 10.

Sounds, Volume & Audio

Verizon Ellipsis® 10 - Set Notification Sounds

Here's how to select or change notification sounds on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Volume Controls

Here's how to adjust volume if your Ellipsis 10 tablet doesn't vibrate or play sounds when receiving email / messages.

TV

Verizon Ellipsis® 10 - View Device Screen on TV

Here's how to display the screen for your Ellipsis 10 on a compatible external device (e.g. TV).

Text & Multimedia Messaging

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Verizon Ellipsis® 10 - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Recording a Message

Learn how to record a message with your voice and send it by text on your Verizon Ellipsis® 10.

Verizon Ellipsis® 10 Simulator: Sending a Text Message to Multiple Contacts

Learn how to send a text message to a group of your contacts from your Verizon Ellipsis® 10.

Verizon Messages - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Verizon Ellipsis® 10 HD - Capture a Screenshot

Here's how to capture a screenshot from your Ellipsis 10 HD.

Verizon Ellipsis® 10 Simulator: Finding More Help

Discover how to find videos and tutorials to help you use your Verizon Ellipsis® 10.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn TalkBack On / Off - Android

Here's how to turn TalkBack for your Android device on or off.

Wallpapers/Theme

Verizon Ellipsis® 10 Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Verizon Ellipsis® 10.

Wi-Fi & Network

Verizon Ellipsis® 10 - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Ellipsis 10 with other Wi-Fi capable devices.

Verizon Ellipsis® 10 - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Ellipsis 10.

Verizon Ellipsis® 10 - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Auto Switch Between Wi-Fi & Mobile Data Networks

To allow your Ellipsis 10 to auto switch between Wi-Fi and mobile data, view this.

Verizon Ellipsis® 10 - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Ellipsis 10 tablet.

Verizon Ellipsis® 10 - Manually Add a Wi-Fi Network

View this info if the Wi-Fi network you want to add to your Ellipsis 10 doesn't display.

Verizon Ellipsis® 10 - Network Mode Settings

View this info on Network Mode Settings if you're having issues with calls, messages or data services.

Verizon Ellipsis® 10 - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your Ellipsis 10, view this info.

Verizon Ellipsis® 10 - Tethered Modem Connection

Here's how to use your Ellipsis 10 tablet as a modem to connect to the internet via USB or Bluetooth.

Verizon Ellipsis® 10 - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Ellipsis 10 on or off.

Verizon Ellipsis® 10 - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Ellipsis 10 tablet on or off.

Verizon Ellipsis® 10 - View Signal Strength

Here's how to view signal strength on the Ellipsis 10 tablet.

Verizon Ellipsis® 10 Simulator: Connecting to a Wi-Fi Network

Learn how to use your Verizon Ellipsis® 10 to connect to a Wi-Fi network, so you can access the Internet without using data.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55