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Verizon Ellipsis® Jetpack® MHS900L / MHS900LS - Support Overview

Find support and online tools for your Ellipsis Jetpack MHS900L / MHS900LS.
Setup instructions
Learn how to set up your Ellipsis Jetpack MHS900L.

Troubleshoot Ellipsis Jetpack MHS900L
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Verizon Ellipsis Jetpack MHS900L User Guide (PDF)

This Verizon Ellipsis Jetpack MHS900L User Guide can help you get the most out of your device, like first time use, connecting to your device, settings, battery management, and advanced use.

Verizon Ellipsis® Jetpack® MHS900L - Activate / Set Up Device

Here's how to activate your Ellipsis Jetpack MHS900L.

Verizon Ellipsis® Jetpack® MHS900L - Sign in to the Admin Page

If you've forgotten the admin password for your Ellipsis Jetpack - MHS900L, view this.

Alerts & Reminders

Verizon Ellipsis® Jetpack® MHS900L - Manage Alerts / Notifications

Here's how to change notification sounds for incoming calls or messages on your Ellipsis Jetpack MHS900L.

Basics

How to Check Verizon Coverage in the US

Here's how to to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Re-installing PC Card / USB Modem Drivers

Here's how to reinstall PC Card / USB Modem drivers on your Windows computer.

Verizon Jetpack® MiFi® 900L Simulator: Charging Your Phone

See how to charge your Verizon Jetpack MiFi 900L.

Verizon Jetpack® MiFi® 900L Simulator: Getting to Know Your Jetpack

An interactive map of the Home screen and buttons on your Verizon Jetpack MiFi 900L.

Verizon Jetpack® MiFi® 900L Simulator: Turning Your Jetpack On and Off

Learn how to power on and shut down your Verizon Jetpack MiFi 900L.

Battery & Power

Verizon Ellipsis Jetpack MHS900L - Insert / Remove Battery

Here's how to insert / remove the battery for your Verizon Ellipsis Jetpack - MHS900L.

Verizon Ellipsis® Jetpack® MHS900L - Battery Power Management Settings

To configure display, sleep and power-down options for your Ellipsis Jetpack MHS900L, view this info.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Data

Verizon Ellipsis® Jetpack® MHS900L - View Data Usage

Here's how to see how much data your Ellipsis Jetpack - MHS900L has used.

Device ID & Info

Verizon Ellipsis® Jetpack® MHS900L - View Device ID (ESN / IMEI / MEID)

To view the device ID (IMEI) for your Ellipsis Jetpack - MHS900L, see this info.

Verizon Ellipsis® Jetpack® MHS900L - View Diagnostic Info

To view device/network-specific info for your Ellipsis Jetpack - MHS900L, see this.

Verizon Ellipsis® Jetpack® MHS900L - View Network Name and Password

To view the Wi-Fi name and passwords for your Ellipsis Jetpack MHS900L, see this info.

Verizon Ellipsis® Jetpack® MHS900L - View Phone Number

Here's how to view the phone number assigned to your Ellipsis Jetpack MHS900L.

Device Settings

Verizon Ellipsis® Jetpack® MHS900L - Advanced Settings

Here's how to change the advanced settings (LAN, etc.) on your Ellipsis Jetpack - MHS900L.

Verizon Ellipsis® Jetpack® MHS900L - Auto Shutdown

To choose a shutdown timeframe your Verizon Ellipsis Jetpack MHS900L, view this info.

Verizon Ellipsis® Jetpack® MHS900L - DMZ Settings

To test your Ellipsis Jetpack MHS900L firewall settings, view this info.

Verizon Ellipsis® Jetpack® MHS900L - LAN Settings

To configure advanced LAN settings for your Ellipsis Jetpack MHS900L, view this info.

Verizon Ellipsis® Jetpack® MHS900L - Port Filtering

To block access to services or apps on your Ellipsis Jetpack MHS900L, view this info.

Verizon Ellipsis® Jetpack® MHS900L - Wireless Network Security Settings

To view/change security settings for your Ellipsis Jetpack - MHS900L, see this.

Verizon Jetpack® MiFi® 900L Simulator: Accessing Settings

Explore how to access settings on your Verizon Jetpack MiFi 900L to change alert sounds, turn off GPS and more.

Verizon Jetpack® MiFi® 900L Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Verizon Jetpack MiFi 900L by adjusting the screen timeout.

Verizon Jetpack® MiFi® 900L Simulator: Changing the Jetpack Wi-Fi Password

Learn how to manage the Wi-Fi password on your Verizon Jetpack MiFi 900L.

Verizon Jetpack® MiFi® 900L Simulator: Signing in to the Jetpack Website

Discover how to sign in to the Jetpack settings website for your Verizon Jetpack MiFi 900L.

Verizon Jetpack® MiFi® 900L Simulator: Updating Your Jetpack Software

Find out how to update the OS on your Verizon Jetpack MiFi 900L.

Verizon Jetpack® MiFi® 900L Simulator: Viewing Connected Devices

Learn how to view the devices currently connected to your Verizon Jetpack MiFi 900L.

Verizon Jetpack® MiFi® 900L Simulator: Viewing Data Usage

Discover how to manage data usage on your Verizon Jetpack MiFi 900L.

Hotspot

Verizon Ellipsis® Jetpack® MHS900L - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to change the settings if you're having issuesconnecting your Ellipsis Jetpack MHS900L to Mobile Hotspot.

Verizon Ellipsis® Jetpack® MHS900L - View Connected Devices

Here's how to view info for devices connected to your Ellipsis Jetpack - MHS900L.

Lock, Unlock, Password & Security

Verizon Ellipsis® Jetpack® MHS900L - Change the Admin Password

This info is for the Admin password, not the one to connect your device to your Ellipsis Jetpack MHS900L.

Operating System & Software

Verizon Ellipsis Jetpack MHS900L Software Update

Get instructions on downloading the latest software update for performance improvements to your Ellipsis Jetpack MHS900L, including current security patches.

Verizon Ellipsis® Jetpack® MHS900L - Restore Settings to Factory Defaults

If your Ellipsis Jetpack - MHS900L powers off, crashes/freezes, view this info.

Verizon Ellipsis® Jetpack® MHS900L - Update Firmware

Here's how to check for software updates for your Ellipsis Jetpack MHS900L.

Verizon Ellipsis® Jetpack® MHS900L - View Software Version

To view the software version your Verizon Ellipsis Jetpack MHS900L is running, check out this info.

SIM Card

Verizon Ellipsis Jetpack MHS900L - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Ellipsis Jetpack MHS900L.

Verizon Ellipsis® Jetpack® MHS900L - Modify SIM PIN

Here's how to change your SIM card lock code on your Ellipsis jetpack.

Verizon Ellipsis® Jetpack® MHS900L - Turn SIM PIN On / Off

View this to lock the SIM card for your Ellipsis Jetpack - MHS900L.

Verizon Ellipsis® Jetpack® MHS900L - Unblock SIM PIN

If the SIM for your Ellipsis Jetpack - MHS900L is blocked, view this.

Verizon Ellipsis® Jetpack® MHS900L - View SIM Card Number

To view the SIM card number for your Ellipsis Jetpack - MHS900L, see this info.

Verizon Jetpack® MiFi® 900L Simulator: Inserting and Removing a the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Verizon Jetpack MiFi 900L.

Status Indicators/Lights

Verizon Ellipsis® Jetpack® MHS900L - LED Status Indicators

Here's how to view the LED status indicators on your Ellipsis Jetpack - MHS900L.

Verizon Ellipsis® Jetpack® MHS900L - View Signal Strength

Here's how to view the signal strength indicator on your Ellipsis Jetpack - MHS900L.

Text & Multimedia Messaging

Verizon Ellipsis® Jetpack® MHS900L - Delete Messages

To delete texts for the Ellipsis Jetpack - MHS900L via the Admin page, see this.

Verizon Ellipsis® Jetpack® MHS900L - View Text Messages

To view text messages sent to your Ellipsis Jetpack - MHS900L, see this info.

Tips, Tricks & Shortcuts

Verizon Jetpack® MiFi® 900L Simulator: Connecting to Your Jetpack

Learn how to connect to your Verizon Jetpack MiFi 900L to access the internet.

Verizon Jetpack® MiFi® 900L Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Verizon Jetpack MiFi 900L.

Wi-Fi & Network