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Hum+ (2nd gen) - all-in-one connected car system | Support Overview

Hum by Verizon makes your car smarter, safer and more connected. Here you can find help for your Hum+ (2nd gen) connected car system.

  • Check your vehicle’s health anytime.
  • Get service reminders like when your next oil change is due.
  • Set speed and boundary alerts for family members to help keep them safe.
  • Add In-Vehicle Wi-Fi to Hum+ for $10/month.

Hum+ (2nd gen) includes an OBD II reader and access to the Hum app.

Important: As of 12/31/25 the Hum by Verizon service, including all related features (i.e., Crash Response, Roadside Assistance, Vehicle Diagnostics, Location and WiFi Services), will no longer be active. The Hum app will also be decommissioned. Learn more about the discontinuation.

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