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Verizon Internet Gateway (ASK-NCQ1338) Software Update

Verizon is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.

System Update 4

The details:

Release date: 06/22/2022
Software Version: 222146

What's changing:

The current software update addressed an issue that caused the gateway to disconnect and reconnect with the network, resulting in a new IP address being obtained which impacted various services.

System Update 3

The details:

Release date: 04/12/2022
Software Version: 220745

What's changing:

The current software update:

  • Resolved an issue with Wi-Fi channel selection after disabling / enabling Wi-Fi settings
  • Added IP Passthrough support
  • Resolved an issue where a separate SSID ending in -BH was being broadcast
  • Added a feature to resolve some disconnect / reconnect events in specific network conditions
  • Resolved an issue resulting in 3 red blinking LEDs every few minutes
  • Resolved issue in the webGUI where AM / PM was mixed up for noon and midnight
  • Added Wi-Fi driver updates
  • Modem updates for improved throughputs in specific network conditions
  • Added / revised messaging in webGUI for WPA / WPA2 support
  • Extended the initial bootup / setup sequence and blinking white LED to 5 minutes
  • Resolved a firewall issue that would require a device reboot to recover internet connection

System Update 2

The details:

Release date: 11/08/2021
Software Version: 214322

What's changing:

The current software update:

  • Addressed an issue that caused a recurring loss of internet connection, sometimes requiring a device reboot.
  • Blocked the gateway IP from being set to 10.10.10.1 which is not supported.