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LG VX5400 - Support Overview

Find device-specific support and online tools for your LG VX5400.

Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Synchronizing Music to the Phone with Windows® Media Player 10

Here's how to synchronize music to the phone with Windows® Media Player 10.

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

Battery & Power

Check Memory - LG VX5400

Here's how to check memory usage if your LG VX5400 runs slow / crashes, apps freeze or you can't save media.

Insert / Remove Battery - LG VX5400

Here's how to insert / remove the battery for your LG VX5400.

Turn Battery Optimization On / Off - Android™ 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

View Battery Info - LG VX5400

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your LG VX5400.

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Here's some support info for beeping or audible tones while using Bluetooth headsets.

Bluetooth® Discovery Mode - LG VX5400

To make your LG VX5400 visible to Bluetooth devices, view this info.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

Turn Bluetooth® On / Off - LG VX5400

Here's how to turn Bluetooth for your LG VX5400 on or off.

Calling & Dialing

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Call Waiting - Basic Phone

Here's how to answer call on your Basic phone while you're on another call.

Call a Number - LG VX5400

Here's how to place a call from your LG VX5400.

Compose Text With Numeric Keypad

Here's how to convert numbers to letters using a numeric keypad.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

This may help if you're having trouble sending a picture/text message.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Restriction Settings - LG VX5400

To allow or restrict access to services on your LG VX5400, view this info.

Speed Dial - LG VX5400

Here's how to setup a speed dial on your LG 5400.

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

Camera, Photos & Videos

Common Camera Settings - LG VX5400

Here's info on common camera settings (e.g., flash, timer, etc.) for your LG VX5400.

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Send an Existing Picture to Online Album - LG VX5400

Here's how to send a picture you've saved on your LG VX5400 to online storage.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Take and Save a Picture - LG Cosmos™ 3

Here's how to take and save a picture from your Cosmos 3.

Take and Send a Picture to Online Album - LG VX5400

Here's how to take picture with your LG VX5400 and send it to online storage.

Take and Send a Picture via Messaging - LG VX5400

Here's how to take and send a picture with your LG VX5400.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Add a Contact - LG VX5400

Here's how to add a contact on your LG VX5400.

Delete a Contact - LG VX5400

Here's how to remove a contact from your LG VX5400.

Edit a Contact - LG VX5400

Here's how to edit a contact on your LG VX5400.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage

Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Restore Contacts - Backup Assistant

Here's how to restore contacts with Backup Assistant.

Device ID & Info

View Device ID (ESN / IMEI / MEID) - LG VX5400

Here's how to view the device ID (MEID) for your LG VX5400.

Device Settings

Configure Company Name ID

Here's how to configure settings for Company Name ID.

NAM Selection - LG VX5400

Here's how to switch your LG VX5400 between two different phone numbers that are programmed into it.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

System Select - LG VX5400

Here's how to change the network mode selection setting on your LG VX5400.

Turn Standalone Mode On / Off - LG VX5400

To turn Verizon network services on/off or if they aren't functioning on your LG VX5400, view this info.

Email/Gmail

Access MSN (Hotmail), Yahoo, or AOL Email Account with Mobile Web

Here's how to access an MSN (Hotmail), Yahoo, or AOL email account with Mobile Web.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Turn GPS Location On / Off - LG VX5400

Here's how to turn GPS location for your LG VX5400 on or off.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Activate Mobile Web Service

Here's how to activate Mobile Web on your 3G Basic Phone.

Browsing the Internet with Mobile Web

Here's how to use Mobile Web to browse the internet on your 3G Basic phone.

Clear Temporary Internet Files - LG VX5400

If you're getting a 'page cannot be displayed' error or can't browse the internet on your LG VX5400, view this.

Clear Temporary Internet Files from the Browser

Here's how to clear temporary internet files (cache, cookies) from the browser.

Delete Temporary Internet Files and Cookies - Internet Explorer

Here's how to delete temporary Internet files and cookies in Internet Explorer.

Turn Browser Image Setting On / Off - Mobile Web

Here's how to turn the browser image setting for Mobile Web on or off.

Unsubscribe to Premium Content - Mobile Web

Here's how to cancel Mobile Web premium content subscriptions from your 3G Basic phone.

Lock, Unlock, Password & Security

Set Up Phone Lock - LG VX5400

Here's how to set up screen lock options on your LG VX5400.

Unlock Screen - LG VX5400

To unlock the screen on your LG VX5400, check out this info.

Memory/Storage

Check Memory - Basic Phone

Here's how to free up space if your basic phone runs slow / crashes, apps freeze or you can't save media.

Music

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Sounds, Volume & Audio

Set Ringtones - LG VX5400

Here's how to select or change ringtones on your LG VX5400.

Volume Controls - LG VX5400

Here's how to adjust volume if your LG VX5400 doesn't vibrate or play sounds when receiving calls / messages.

Text & Multimedia Messaging

Auto Receive Messages - LG VX5400

Here's how to check settings on your LG VX5400 if you're not receiving your picture / video messages.

Auto Save Messages - LG VX5400

Here's how to set your LG VX5400 to automatically save sent messages.

Create and Send a Text Message - LG VX5400

Here's how to create and send a text message on your VX5400.

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

Delete Messages - LG VX5400

Here's how to delete a message on your LG VX5400.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Save a Picture / Video Message - LG VX5400

Here's how to save a picture or video file sent as a message to your LG VX5400.

Send Existing Picture via Messaging - LG VX5400

Here's how to send a saved picture from your LG VX5400 to a messaging recipient.

Send Picture/Video Message using Email

Here's how to send picture / video message via email.

Text Message Signature - LG VX5400

To add, remove or edit the text message signature on your LG VX5400, view this info.

Visual & Hearing Accessibility

Common Accessibility Settings - 4G Basic Phone (LG)

Here's how to turn on your accessibility options on your LG 4G Basic Phone.

Wallpapers/Theme

Set Wallpaper - LG VX5400

Here's how to set the Home screen image on your LG VX5400.

Wi-Fi & Network

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55