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LG VX8360 - Support Overview

Find device-specific support and online tools for your LG VX8360.

Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Remove SD / Memory Card - LG VX8360

Here's how to remove the SD / memory card from your LG VX8360.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Synchronizing Music to the Phone with Windows® Media Player 10

Here's how to synchronize music to the phone with Windows® Media Player 10.

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Check Verizon Coverage in the US

Learn how to check for Verizon wireless coverage while in the US. Find steps to check coverage and determine what the indicators on your device mean.

Battery & Power

Insert / Remove Battery - LG VX8360

Here's how to insert / remove the battery for your LG VX8360.

Turn Battery Optimization On / Off - Android™ 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

View Battery Info - LG VX8360

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your LG VX8360.

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset

Here's some support info for beeping or audible tones while using Bluetooth headsets.

Bluetooth® Discovery Mode - LG VX8360

To make your LG VX8360 visible to Bluetooth devices, view this info.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

Send Contact via Bluetooth® - LG VX8360

Here's how to send a contact on your LG VX8360 via Bluetooth.

Turn Bluetooth® On / Off - LG VX8360

Here's how to turn Bluetooth for your LG VX8360 on or off.

Calling & Dialing

Add / Remove Spam Blocks - My Verizon Website

Here's how to block text messages originating from email addresses or domains via the My Verizon website.

Add a Block - Call & Message Blocking - My Verizon Website

Here's how to temporarily block unwanted calls and messages via the My Verizon website.

Answer Options - LG VX8360

Here's how to change the way your LG VX8360 answers calls.

Auto Retry Mode - LG VX8360

Here's how to manually redial a number called from your VX8360 or set it to automatically retry.

Call Waiting - Basic Phone

Here's how to answer call on your Basic phone while you're on another call.

Call a Number - LG VX8360

Here's how to place a call from your VX8360.

Compose Text With Numeric Keypad

Here's how to convert numbers to letters using a numeric keypad.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

This may help if you're having trouble sending a picture/text message.

Remove a Block - Call & Message Blocking - My Verizon Website

Here's how to remove a temporary call or message block via the My Verizon website.

Reset Call Timers - LG VX8360

Here's how to reset the call timers on your LG VX8360.

Restriction Settings - LG VX8360

To allow or restrict access to services on your LG VX8360, view this info.

Speed Dial - LG VX8360

Here's how to add a speed dial to your LG 8360.

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

Turn Airplane Mode On / Off - LG VX8360

To turn Verizon network services on/off or if they aren't functioning on your LG VX8360, view this info.

Voice Activated Dialing - LG VX8360

Here's how to use the voice-activated dialing feature on your LG VX8360.

Camera, Photos & Videos

Common Camera Settings - LG VX8360

Here's info on common camera settings (e.g., flash, timer, etc.) for your LG VX8360.

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

Move Pictures / Videos to SD / Memory Card - LG VX8360

Here's how to move pictures / videos from internal storage on your VX8360 to an SD / memory card.

Send an Existing Picture to Online Album - LG VX8360

Here's how to send a saved picture on your LG VX8360 to a online storage.

Send an Existing Video to Online Album - LG VX8360

Here's how to send a video to your online album from your LG VX8360.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Take and Save a Picture - LG Cosmos™ 3

Here's how to take and save a picture from your Cosmos 3.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Add a Contact - LG VX8360

Here's how to add a contact to your LG VX8360.

Caller ID Image - LG VX8360

Here's how to set or change the image for a saved contact on your LG VX8360.

Delete a Contact - LG VX8360

Here's how to remove a contact from your LG VX8360.

Edit a Contact - LG VX8360

Here's how to edit a contact on your LG VX8360.

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage

Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Restore Contacts - Backup Assistant

Here's how to restore contacts with Backup Assistant.

Send Contact via Bluetooth® - LG VX8360

Here's how to send a contact on your LG VX8360 via Bluetooth.

Device ID & Info

View Device ID (ESN / MEID) - LG VX8360

Here's how to view the device ID (MEID) for your LG VX8360.

Device Settings

Adjust Display Settings - LG VX8360

Here's how to adjust the display settings (e.g., Sleep, Display size, etc.) for your LG VX8360.

Adjust Font Settings - LG VX8360

Here's how to adjust how text appears on your LG VX8360.

Answer Options - LG VX8360

Here's how to change the way your LG VX8360 answers calls.

Configure Company Name ID

Here's how to configure settings for Company Name ID.

Music Only Mode - LG VX8360

Here's how to put your VX8360 into a state where it can't connect to the Verizon network buy can play music.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Email/Gmail

Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail™

Here's how to export contacts from your Gmail account to a CSV file.

Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™

Here's how to import your contacts from a CSV / vCard file to your Gmail account.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Turn GPS Location On / Off - LG VX8360

Here's how to turn GPS location for your LG VX8360 on or off.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Activate Mobile Web Service

Here's how to activate Mobile Web on your 3G Basic Phone.

Browsing the Internet with Mobile Web

Here's how to use Mobile Web to browse the internet on your 3G Basic phone.

Cancel Mobile Web Subscriptions

Here's how to cancel mobile web subscriptions on your device.

Clear Temporary Internet Files - LG VX8360

If you're getting a 'page cannot be displayed' error or can't browse the internet on your LG VX8360, view this.

Clear Temporary Internet Files from the Browser

Here's how to clear temporary internet files (cache, cookies) from the browser.

Delete Temporary Internet Files and Cookies - Internet Explorer

Here's how to delete temporary Internet files and cookies in Internet Explorer.

Turn Browser Image Setting On / Off - Mobile Web

Here's how to turn the browser image setting for Mobile Web on or off.

Unsubscribe to Premium Content - Mobile Web

Here's how to cancel Mobile Web premium content subscriptions from your 3G Basic phone.

Lock, Unlock, Password & Security

Set Up Phone Lock - LG VX8360

Here's how to set up screen lock options on your LG VX8360.

Unlock Screen - LG VX8360

To unlock the screen on your LG VX8360, check out this info.

Memory/Storage

Check Memory - Basic Phone

Here's how to free up space if your basic phone runs slow / crashes, apps freeze or you can't save media.

Check Memory - LG VX8360

Here's how to check memory usage if your LG VX8360 runs slow / crashes, apps freeze or you can't save media.

Format SD / Memory Card - LG VX8360

Here's how to erase all data on the SD / memory card of your LG VX8360.

Insert SD / Memory Card - LG VX8360

Here's how to insert an SD / memory card into your LG VX8360.

Move Pictures / Videos to SD / Memory Card - LG VX8360

Here's how to move pictures / videos from internal storage on your VX8360 to an SD / memory card.

Remove SD / Memory Card - LG VX8360

Here's how to remove the SD / memory card from your LG VX8360.

Music

Music Only Mode - LG VX8360

Here's how to put your VX8360 into a state where it can't connect to the Verizon network buy can play music.

Play Music Files - LG VX8360

Here's how to play music files on your LG VX8360.

Sync Music - LG VX8360

Here's how to sync music on your LG VX8360 with a computer.

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Operating System & Software

Master Reset - LG VX8360

Here's how to restore your LG VX8360 to factory default settings.

System Select - LG VX8360

Here's how to change the network mode selection setting on your LG VX8360.

View Software Version - Older Handsets

To view the software version your Older Handsets is running, check out this info.

Sounds, Volume & Audio

Alert Sounds - LG VX8360

Here's how to adjust alert sounds on your LG VX8360.

Service Alerts - LG VX8360

Here's how to manage service alerts (e.g., minute beep, call connect, etc.) on your LG VX8360.

Set Ringtones - LG VX8360

Here's how to select or change ringtones on your LG VX8360.

Use Speakerphone - LG VX8360

To utilize the speakerphone functionality on your LG VX8360, view this info.

Volume Controls - LG VX8360

Here's how to adjust volume if your LG VX8360 doesn't vibrate or play sounds when receiving calls / messages.

Text & Multimedia Messaging

Auto Receive Messages - LG VX8360

Here's how to check settings on your LG VX8360 if you're not receiving your picture / video messages.

Auto Save Messages - LG VX8360

Here's how to set your LG VX8360 to automatically save sent messages.

Create and Send a Text Message - LG VX8360

Here's how to create and send a text message on your LG VX8360.

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

Delete Messages - LG VX8360

Here's how to delete messages on your LG VX8360.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Save a Picture / Video Message - LG VX8360

Here's how to save a picture or video file sent as a message to your VX8360.

Send Existing Picture via Messaging - LG VX8360

Here's how to send a saved picture from your LG VX8360 to a messaging recipient.

Send Picture/Video Message using Email

Here's how to send picture / video message via email.

Take and Send a Picture via Messaging - LG VX8360

Here's how to take and send a picture with your LG VX8360.

Text Message Signature - LG VX8360

To add, remove or edit the text message signature on your LG VX8360, view this info.

Visual & Hearing Accessibility

Common Accessibility Settings - 4G Basic Phone (LG)

Here's how to turn on your accessibility options on your LG 4G Basic Phone.

Manage TTY Settings - LG VX8360

To change the TTY settings on your LG VX8360, check out this info.

Wallpapers/Theme

Set Wallpaper - LG VX8360

Here's how to set the Home screen image on your LG VX8360.

Wi-Fi & Network

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55