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Call Block

Please note: This service is no longer available to new customers. If you currently subscribe to this service, you will continue to receive the service, but you will not be permitted to re-subscribe to it if you remove it or transfer it to another customer at your current location or to a new location.

You can use Call Block to automatically block incoming calls using a screening list that you create. Call Block will reject calls from phone numbers that match those on your Call Block list. Your Call Block list is limited to either 6 or 12 numbers, depending on your region.

When a blocked caller reaches your telephone number, they will hear a recording saying you are not presently accepting calls. You can temporarily deactivate Call Block or change your Call Block list at any time.

Calls made to you from outside your local calling area, through operator assistance, or from cell phones and some business phones cannot be blocked.

All calling features are subject to availability and compatibility restrictions.

Before you use Call Block, you must first set up the list of numbers you want to block and then activate Call Block. You can change your Call Block list at any time.

Setting up your Call Block list and activating Call Block

  1. Lift the receiver and listen for the dial tone.

  2. Press *60.
    Dial 1160 on rotary or pulse-dialing phones.
    In some areas, you must press 3 to turn Call Block on.

  3. Listen to the voice-recorded instructions for Call Block options.
    The phone numbers you enter on your Call Block list will be repeated to you.

By following the voice-recorded instructions, you can add the number of the last person who called you, add a new number, or change an existing number on your list. The voice-recorded instructions will also tell you how to add to your list if your list is full.

Temporarily deactivating Call Block

You can turn Call Block off at any time. When Call Block is off, the phone numbers on your Call Block list will be able to telephone you.

  1. Lift the receiver and listen for the dial tone.

  2. Press *80.
    Dial 1180 on rotary or pulse-dialing phones.
    In some areas, you must press 3 to turn Call Block off.

Instructions for FiOS Digital Voice Calling Features

See Also:
Additional Calling Features
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