Verizon Support
Customers With Disabilities

    Verizon Business Sites

  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy


    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.






    See what's Trending!



  • Print
  • Sending a Fax Using FiOS Digital Voice
    1. Plug your fax machine into a working jack that is associated with your FiOS Digital Voice Telephone number

    2. Dial the number where you want to send the fax
    All fax machines should work with FiOS Digital Voice, but you may have to check your fax machine's manual to ensure compatibility.

    You cannot talk and send a fax at the same time unless you have a separate dedicated FiOS Digital Voice line for fax purposes. However, you can use your broadband connection to search the Web while you are sending a fax.

      Charges For Sending a Fax

      • If faxes are sent within the domestic calling area, there are no extra charges if you have an unlimited calling plan.

      • If you have the Per Minute Plan you will be charged for all domestic calls including faxes that you send.

      • You will be charged for faxes sent to international destinations at the same rates as international phone calls. International charges apply no matter what calling plan you have.
      Fax Transmissions Will Appear In Your Call Logs

      Your fax transmissions will appear in your call logs just like regular incoming calls (for faxes received) or outgoing calls (for faxes sent).

      Fax Troubleshooting

      If you are having trouble sending or receiving faxes via your FiOS Digital Voice service, consult your fax machine’s user guide to ensure set up is done properly. If it is and you are still unable to fax please contact Verizon at 1-800-VERIZON (1-800-837-4966).

      See also: Related FiOS Digital Voice topics
      Verizon SignIn Alerts

      Sign in


      for personalized, convenient support

      Did you know?

      Many equipment problems can be fixed in less than
      5 minutes!

      Make sure your equipment is plugged in and that the power is working in the rest of your house


      My Verizon

      Support Tools

      Watch FiOS


      • Visual 411