Verizon Support
Customers With Disabilities
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle


    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice


    High Speed Internet (DSL)


    Home Phone

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge





Verizon SignIn Alerts

Home Control: Choose your service

Set up the Energy Reader


The “Energy Reader” is a low-cost energy meter for the entire home and reports real-time energy usage over a period of time. It allows you to easily see the effect of turning down power-hungry air conditioners, or unplugging unused equipment. 


Note: We recommend that you consult a professional HVAC service to install the Smart Thermostat.


Installation and Setup

  1. Install the Energy Reader pdf image  Important: Do not attempt installation if you are not an electrician. Verizon recommends that a licensed HVAC serviceor electrician perform this installation.

  2. Set up and activate the Energy Reader from the Setup Wizard. You'll add the Energy Reader to your Home Monitoring and Control network and begin monitoring your energy usage remotely.

Setup Tips:

  • Make sure the Energy Reader is properly powered by checking the AC adaptor.

  • When pairing the Energy Reader to your Home Control Network, the Remote Control and the Gateway Device should be within 5 feet from the Energy Reader.

  • The pairing process must be completed within 30 seconds..The Energy Reader also appears as an "active" device on the Home Monitoring and Control Web site (accessible via My Verizon).

    If you took longer than 30 seconds and the power button is blinking (and not solid red), repeat the pairing steps outlined in the Setup Wizard.   
Energy Reader Graphic

 Energy Reader
What's Next?
Create Modes
Monitor Energy Usage 
Need Help?
Troubleshooting Tips


Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

Support Tools

Watch FiOS


  • Visual 411